{"id":1223583,"url":"https://alion.io/job/hcltech-senior-business-analyst","title":"Senior Business Analyst","company":{"id":225,"name":"HCLTech","domain":"hcltech.com","url":"https://alion.io/company/hcltech","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":16500,"max_usd":34000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":22},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentic Workflows","optional":false},{"name":"Agile","optional":false},{"name":"AI Agents","optional":false},{"name":"Human-in-the-Loop","optional":false},{"name":"LLM Guardrails","optional":false},{"name":"BPMN","optional":true},{"name":"LLM","optional":true},{"name":"RAG","optional":true}],"status":"live","first_seen_at":"2026-09-25T13:03:49Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-15T16:44:42Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"Job Summary\nBusiness Analyst (BA) - Agentic AI / Autonomous Process Automation\n\nRole Summary\nThe Business Analyst - Agentic AI bridges business operations and AI engineering teams to identify, define, and deliver agentic AI solutions that automate multi-step enterprise workflows. This role owns process discovery, requirements, controls, and value realization for autonomous agents-ensuring solutions are feasible, governed, auditable, and adoption-ready.\nKey Responsibilities\nKey Responsibilities\nKey Responsibilities\n1) Opportunity Identification & Feasibility\nIdentify and prioritize processes suitable for agentic automation based on business value, feasibility, and risk.\nLead structured assessments covering process boundaries, triggers/endpoints, stakeholders, and exception complexity.\nEvaluate systems/data integration readiness and document dependencies that affect automation design.\n2) Process Analysis & Requirements Engineering (Agentic-Specific)\nProduce As-Is / To-Be process maps and define agentic workflow steps including decision points and exception paths.\nTranslate business needs into backlog-ready epics, user stories, and acceptance criteria suitable for AI build teams. \nDefine agent roles, responsibilities, handoffs, and orchestration logic (multi-agent sequencing, escalation, retries, fallbacks).\nDocument tool/system actions agents will perform (APIs, UI automation, mailbox/doc intake, system updates) and required integrations. \n3) Human-in-the-Loop (HITL), Controls & Governance\nDesign HITL checkpoints (approve/reject/override) for high-risk actions and specify confidence thresholds and guardrails. \nPartner with Risk/Compliance and IT to ensure solutions meet traceability, auditability, and security-by-design expectations.\nDefine monitoring requirements: agent performance metrics, exception tracking, drift signals, and operational runbooks. \n4) Data / Knowledge Readiness for Grounded Automation\nSpecify requirements for enterprise knowledge grounding (SOPs, policy docs, structured/unstructured sources) and validation rules. \nCollaborate with data/engineering teams to define data quality needs, lineage, and access controls for automation outcomes. \n5) Testing, UAT & Adoption\nOwn business testing strategy: UAT planning, scenario design, exception test sets, and acceptance thresholds for AI outputs. \nSupport rollout readiness through change impact assessment, training content, communications, and adoption feedback loops. \n6) Value Tracking & Continuous Improvement\nDefine and track KPIs such as touchless rate, cycle time reduction, accuracy, exception rate, and business impact; maintain value realization reporting.\nDrive continuous improvement by analyzing exceptions and recommending workflow tuning and policy updates.\nSkill Requirements\nCore Deliverables\nAgentic AI Feasibility / Readiness Assessment (process boundary + risk + value) \nProcess Maps (As-Is/To-Be), Decision Logs, Exception Taxonomy\nAgent Specs: roles, orchestration flow, integration points, tool actions \nHITL + Controls Matrix (approval points, thresholds, audit fields) \nUAT Plan + Test Scenarios + Acceptance Criteria\nKPI / Value Dashboard + Post-go-live Optimization Backlog \nOther Requirements\nRequired Qualifications\n7+ years experience in Business Analysis / Process Transformation / Automation\nStrong expertise in process mapping, requirements elicitation, stakeholder management, and Agile delivery.\nWorking understanding of agentic AI concepts (multi-step workflows, autonomous actions, orchestration, human oversight). \nAbility to translate business requirements into clear functional specs for AI/engineering teams. \nPreferred Qualifications\nExperience delivering AI/automation initiatives with HITL controls and governance.\nFamiliarity with RAG / enterprise knowledge grounding, document automation, and workflow orchestration patterns\nExposure to agentic/LLM tooling ecosystems (examples may include orchestration frameworks and copilots).\nKey Skills\nBusiness & BA Skills\nProcess discovery, SIPOC / BPMN thinking, requirements (BRD/FRD), user stories, acceptance criteria\nValue case development, KPI definition, benefits tracking\nAgentic AI Skills\nAgent workflow decomposition, decision boundary definition, exception design, escalation logic\nHITL design: approval checkpoints, confidence thresholds, audit trails \nGovernance mindset: traceability, responsible AI, security and compliance-by-design","description_format":"text","description_chars":4434,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-09-25T13:03:49Z"}],"visa":[],"liveness":{"score":65,"band":"ok","label":"Likely open","p_open":1,"p_active":0.87,"p_room":0.75,"age_days":19,"expected_fill_days":22,"reasons":["conf:2","wave","velocity","win:late","comp:brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/hcltech-senior-business-analyst","json_url":"https://alion.io/job/hcltech-senior-business-analyst.json","meta":{"generated_at":"2026-10-15T20:24:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31031,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":225},"rest":"https://alion.io/mcp/rest/get_company?id=225"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhcltech-senior-business-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhcltech-senior-business-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhcltech-senior-business-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hcltech-senior-business-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhcltech-senior-business-analyst"}]}