{"id":3150350,"url":"https://alion.io/job/hcltech-senior-developer-siemens-plm-2","title":"Senior Developer - Siemens PLM","company":{"id":225,"name":"HCLTech","domain":"hcltech.com","url":"https://alion.io/company/hcltech","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15000,"max_usd":35000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":65},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false},{"name":"ServiceNow","optional":false},{"name":"Siemens NX","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-23T11:53:27Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-29T15:01:30Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Job Summary\nSr. Support Engineer -\nRole Summary\nPerform advanced incident analysis and release support for Siemens PLM/CAD client-side issues, installation failures, software delivery problems, and lab/release activities. Provide remote assistance to onsite lab resources and coach L1 support resources.\nKey Responsibilities\nTroubleshoot Siemens customized PLM/CAD client-side issues, installation failures, software delivery issues, and release defects.\nExecute deeper diagnostics using logs, error traces, deployment status, monitoring data, and validation scripts.\nSupport M0-M2 or comparable release test phases, daily software delivery checks, pre-packaging support, and remediation coordination.\nCoordinate with packaging and application teams for package readiness and defect routing.\nSupport L1 with knowledge articles, resolution patterns, and ticket quality improvement.\nGeneric Skills / Transferable Capability\nWindows client and endpoint support\nSCCM/MECM/Intune awareness\nServiceNow/ticketing and ITIL incident/problem/change basics\nLog collection, troubleshooting, and scripting basics\nClear written communication and structured escalation\nCustomer-Specific Knowledge Areas\nSmaragd Engineering Client, Siemens NX, Teamcenter Enterprise application awareness\nSiemens customized PLM/CAD release phases and lab support model\nCustomer-specific installation prerequisites and validation checks\nPackaging and software delivery dependencies\nRemote assistance to Germany onsite lab operations\nKey Responsibilities\nTroubleshoot Siemens customized PLM/CAD client-side issues, installation failures, software delivery issues, and release defects.\nExecute deeper diagnostics using logs, error traces, deployment status, monitoring data, and validation scripts.\nSupport M0-M2 or comparable release test phases, daily software delivery checks, pre-packaging support, and remediation coordination.\nCoordinate with packaging and application teams for package readiness and defect routing.\nSupport L1 with knowledge articles, resolution patterns, and ticket quality improvement.\nSkill Requirements\nWindows client and endpoint support\nSCCM/MECM/Intune awareness\nServiceNow/ticketing and ITIL incident/problem/change basics\nLog collection, troubleshooting, and scripting basics\nClear written communication and structured escalation\nOther Requirements\nSmaragd Engineering Client, Siemens NX, Teamcenter Enterprise application awareness\nSiemens customized PLM/CAD release phases and lab support model\nCustomer-specific installation prerequisites and validation checks\nPackaging and software delivery dependencies\nRemote assistance to Germany onsite lab operations","description_format":"text","description_chars":2656,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams","Systems 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