{"id":2812123,"url":"https://alion.io/job/hcltech-senior-servicenow-developer-spm","title":"Senior Servicenow Developer - SPM","company":{"id":225,"name":"HCLTech","domain":"hcltech.com","url":"https://alion.io/company/hcltech","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Saint Louis, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":86000,"max_usd":169000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":672},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"ITSM","optional":false},{"name":"JavaScript","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-10-18T09:53:00Z","employer_posted_date":"2026-10-18","last_verified_at":"2026-10-21T04:21:29Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Job Summary\nConfigure and develop ServiceNow SPM modules, including Demand Management, Project & Program Management, Resource Management, Portfolio Planning, Agile, and Application Portfolio Management (APM).\n- Facilitate portfolio alignment and execution for healthcare initiatives such as clinical application deployments, digital health platforms, and infrastructure enhancements.\n- Implement financial tracking and cost transparency (CAPEX/OPEX) using Investment Funding and portfolio financial management tools.\n- Optimize resource capacity and allocation across IT and healthcare delivery teams using advanced resource planning capabilities.\n- Develop interactive dashboards, reports, and KPIs to monitor portfolio health, financial performance, and resource utilization.\nSERVICE DEVELOPMENT; AUTOMATION\n- - Design and build custom scoped applications to automate healthcare-specific workflows (e.g., credentialing, equipment tracking, internal service requests).\n- - Build and maintain intuitive Service Portals with user-friendly interfaces for clinicians and administrative stakeholders.\n- - Create and enhance Service Catalog items, leveraging Flow Designer to implement complex approval and fulfillment workflows.\n- - Develop and maintain process automations using Flow Designer, business rules, client scripts, UI policies, and custom data tables.\nPLATFORM; INTEGRATION\n- - Support seamless integrations between ServiceNow SPM and ITSM, HR, ERP, and financial systems.\n- - Collaborate with business process consultants and functional teams to translate requirements into robust technical solutions.\n- - Participate actively in release management, solution testing, platform upgrades, and governance activities.\n- - Ensure adherence to ServiceNow best practices, design standards, and performance optimization protocols.\nSKILL REQUIREMENTS\n- 7-8 years of hands-on experience in ServiceNow development, with a focus on SPM/PPM modules.\n- Proven expertise in Service Portal development, Widget creation, Scoped Applications, and Flow Designer.\n- Proficiency in JavaScript, Glide API, ServiceNow data modeling, and platform administration.\n- Strong knowledge of project, portfolio, financial, and resource management principles, especially within healthcare or regulated environments.\n- Experience working in Agile or SAFe (Scaled Agile Framework) delivery models.\n- Excellent analytical and problem-solving skills with meticulous attention to detail.\n- Ability to thrive in consulting or managed service settings, collaborating with cross-functional and client teams.\n- Bachelor’s degree in Computer Science, Information Technology, or related discipline (or equivalent experience).\nKey Responsibilities\nConfigure and develop ServiceNow SPM modules, including Demand Management, Project & Program Management, Resource Management, Portfolio Planning, Agile, and Application Portfolio Management (APM).\n- Facilitate portfolio alignment and execution for healthcare initiatives such as clinical application deployments, digital health platforms, and infrastructure enhancements.\n- Implement financial tracking and cost transparency (CAPEX/OPEX) using Investment Funding and portfolio financial management tools.\n- Optimize resource capacity and allocation across IT and healthcare delivery teams using advanced resource planning capabilities.\n- Develop interactive dashboards, reports, and KPIs to monitor portfolio health, financial performance, and resource utilization.\nSERVICE DEVELOPMENT; AUTOMATION\n- - Design and build custom scoped applications to automate healthcare-specific workflows (e.g., credentialing, equipment tracking, internal service requests).\n- - Build and maintain intuitive Service Portals with user-friendly interfaces for clinicians and administrative stakeholders.\n- - Create and enhance Service Catalog items, leveraging Flow Designer to implement complex approval and fulfillment workflows.\n- - Develop and maintain process automations using Flow Designer, business rules, client scripts, UI policies, and custom data tables.\nPLATFORM; INTEGRATION\n- - Support seamless integrations between ServiceNow SPM and ITSM, HR, ERP, and financial systems.\n- - Collaborate with business process consultants and functional teams to translate requirements into robust technical solutions.\n- - Participate actively in release management, solution testing, platform upgrades, and governance activities.\n- - Ensure adherence to ServiceNow best practices, design standards, and performance optimization protocols.\nSKILL REQUIREMENTS\n- 7-8 years of hands-on experience in ServiceNow development, with a focus on SPM/PPM modules.\n- Proven expertise in Service Portal development, Widget creation, Scoped Applications, and Flow Designer.\n- Proficiency in JavaScript, Glide API, ServiceNow data modeling, and platform administration.\n- Strong knowledge of project, portfolio, financial, and resource management principles, especially within healthcare or regulated environments.\n- Experience working in Agile or SAFe (Scaled Agile Framework) delivery models.\n- Excellent analytical and problem-solving skills with meticulous attention to detail.\n- Ability to thrive in consulting or managed service settings, collaborating with cross-functional and client teams.\n- Bachelor’s degree in Computer Science, Information Technology, or related discipline (or equivalent experience).\nSkill Requirements\nConfigure and develop ServiceNow SPM modules, including Demand Management, Project & Program Management, Resource Management, Portfolio Planning, Agile, and Application Portfolio Management (APM).\n- Facilitate portfolio alignment and execution for healthcare initiatives such as clinical application deployments, digital health platforms, and infrastructure enhancements.\n- Implement financial tracking and cost transparency (CAPEX/OPEX) using Investment Funding and portfolio financial management tools.\n- Optimize resource capacity and allocation across IT and healthcare delivery teams using advanced resource planning capabilities.\n- Develop interactive dashboards, reports, and KPIs to monitor portfolio health, financial performance, and resource utilization.\nSERVICE DEVELOPMENT; AUTOMATION\n- - Design and build custom scoped applications to automate healthcare-specific workflows (e.g., credentialing, equipment tracking, internal service requests).\n- - Build and maintain intuitive Service Portals with user-friendly interfaces for clinicians and administrative stakeholders.\n- - Create and enhance Service Catalog items, leveraging Flow Designer to implement complex approval and fulfillment workflows.\n- - Develop and maintain process automations using Flow Designer, business rules, client scripts, UI policies, and custom data tables.\nPLATFORM; INTEGRATION\n- - Support seamless integrations between ServiceNow SPM and ITSM, HR, ERP, and financial systems.\n- - Collaborate with business process consultants and functional teams to translate requirements into robust technical solutions.\n- - Participate actively in release management, solution testing, platform upgrades, and governance activities.\n- - Ensure adherence to ServiceNow best practices, design standards, and performance optimization protocols.\nSKILL REQUIREMENTS\n- 7-8 years of hands-on experience in ServiceNow development, with a focus on SPM/PPM modules.\n- Proven expertise in Service Portal development, Widget creation, Scoped Applications, and Flow Designer.\n- Proficiency in JavaScript, Glide API, ServiceNow data modeling, and platform administration.\n- Strong knowledge of project, portfolio, financial, and resource management principles, especially within healthcare or regulated environments.\n- Experience working in Agile or SAFe (Scaled Agile Framework) delivery models.\n- Excellent analytical and problem-solving skills with meticulous attention to detail.\n- Ability to thrive in consulting or managed service settings, collaborating with cross-functional and client teams.\n- Bachelor’s degree in Computer Science, Information Technology, or related discipline (or equivalent experience).\nOther Requirements\nConfigure and develop ServiceNow SPM modules, including Demand Management, Project & Program Management, Resource Management, Portfolio Planning, Agile, and Application Portfolio Management (APM).\n- Facilitate portfolio alignment and execution for healthcare initiatives such as clinical application deployments, digital health platforms, and infrastructure enhancements.\n- Implement financial tracking and cost transparency (CAPEX/OPEX) using Investment Funding and portfolio financial management tools.\n- Optimize resource capacity and allocation across IT and healthcare delivery teams using advanced resource planning capabilities.\n- Develop interactive dashboards, reports, and KPIs to monitor portfolio health, financial performance, and resource utilization.\nSERVICE DEVELOPMENT; AUTOMATION\n- - Design and build custom scoped applications to automate healthcare-specific workflows (e.g., credentialing, equipment tracking, internal service requests).\n- - Build and maintain intuitive Service Portals with user-friendly interfaces for clinicians and administrative stakeholders.\n- - Create and enhance Service Catalog items, leveraging Flow Designer to implement complex approval and fulfillment workflows.\n- - Develop and maintain process automations using Flow Designer, business rules, client scripts, UI policies, and custom data tables.\nPLATFORM; INTEGRATION\n- - Support seamless integrations between ServiceNow SPM and ITSM, HR, ERP, and financial systems.\n- - Collaborate with business process consultants and functional teams to translate requirements into robust technical solutions.\n- - Participate actively in release management, solution testing, platform upgrades, and governance activities.\n- - Ensure adherence to ServiceNow best practices, design standards, and performance optimization protocols.\nSKILL REQUIREMENTS\n- 7-8 years of hands-on experience in ServiceNow development, with a focus on SPM/PPM modules.\n- Proven expertise in Service Portal development, Widget creation, Scoped Applications, and Flow Designer.\n- Proficiency in JavaScript, Glide API, ServiceNow data modeling, and platform administration.\n- Strong knowledge of project, portfolio, financial, and resource management principles, especially within healthcare or regulated environments.\n- Experience working in Agile or SAFe (Scaled Agile Framework) delivery models.\n- Excellent analytical and problem-solving skills with meticulous attention to detail.\n- Ability to thrive in consulting or managed service settings, collaborating with cross-functional and client teams.\n- Bachelor’s degree in Computer Science, Information Technology, or related discipline (or equivalent 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