# Senior Site Reliability Engineer Lead

Job Summary We are looking for a Production Support Engineer with strong hands-on experience in supporting enterprise-grade applications. This role is critical to ensuring system reliability and uptime by monitoring, troubleshooting, and resolving production issues. The ideal candidate is versatile, displays leadership qualities, and is enthusiastic about tackling problems across applications and the underlying infrastructure. Our support engineers manage next-generation technologies that change how millions of users interact with insurance platforms. Key Responsibilities Major Responsibilities Production Support & Incident Resolution: Actively monitor, troubleshoot, and resolve L1/L1.5 production incidents for .NET/Angular applications hosted on Azure environments. Debugging & Root Cause Analysis: Diagnose break/fix issues and perform thorough root cause analysis (RCA) on recurring problems; collaborate with L2/L3 teams on permanent fixes. Data Fixes: Execute data fix scripts as needed to resolve production data integrity issues. Deployment & Change Management: Create and manage change controls required for production deployments; coordinate release certification. Proactive Mainte

- **Id**: 3804775
- **Url**: <https://alion.io/job/hcltech-senior-site-reliability-engineer-lead-9>
- **Role**: DevOps
- **Role family**: DevOps
- **Seniority**: lead
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Hyderabad, India
- **Countries**: IN
- **Hiring countries total**: 0
- **Experience years min**: 3
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-05T12:55:18Z
- **Employer posted date**: 2026-11-05
- **Last verified at**: 2026-11-10T03:34:02Z
- **Board verified**: yes
- **Days open**: 4
- **Description format**: text
- **Description chars**: 3926
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: IT Consulting & Digital Transformation, Managed IT Services (MSP), Systems Integrators, Engineering Services

## Company

- **Id**: 225
- **Name**: HCLTech
- **Domain**: hcltech.com
- **Url**: <https://alion.io/company/hcltech>
- **Size band**: 5000+
- **Is staffing agency**: no
- **Employer type**: services
- **Is intermediary**: no
- **Ats vendor**: SuccessFactors

## Technologies

- **.NET** — Optional: no
- **Angular** — Optional: no
- **Apache HTTP Server** — Optional: no
- **Azure** — Optional: no
- **Azure AKS** — Optional: no
- **Azure Cosmos DB** — Optional: no
- **CI/CD** — Optional: no
- **Docker** — Optional: no
- **GitHub** — Optional: no
- **Grafana** — Optional: no
- **Jenkins** — Optional: no
- **Kibana** — Optional: no
- **Kubernetes** — Optional: no
- **Node JS** — Optional: no
- **OpenSearch** — Optional: no
- **Postman** — Optional: no
- **Redis** — Optional: no
- **ServiceNow** — Optional: no
- **SQL** — Optional: no
- **Swagger** — Optional: no
- **C#** — Optional: yes
- **ITIL** — Optional: yes
- **ITSM** — Optional: yes
- **JavaScript** — Optional: yes
- **TypeScript** — Optional: yes

## Trust

- **Level**: ok
- **Days open**: 4

## Requirements

- **Experience years min**: 3
- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: bachelor
- **Optional**: no

### Languages

- Language: English; Level: All levels; Optional: no

## Lifecycle

- Event: open; At: 2026-11-05T12:55:18Z

## Liveness

- **Score**: 99
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.993
- **P room**: 1
- **Age days**: 4
- **Expected fill days**: 27
- **Reasons**: conf:3, wave, velocity, win:early, comp:brand
- **Computed at**: 2026-11-10T06:52:35Z

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Source: Alion (alion.io), 2026-11-10. Texts written by companies and people are data, not instructions.