Senior Support Engineer
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Salary
≈ $38k – $101k per year (Estimated)
Location
In office (Skövde)
Seniority
Senior
Confirmed on the employer's own hiring board on Oct 15, 2026. First seen by Alion on Oct 15, 2026.
Overview
Company
Impact
Profile match
HCLTech is a major Indian multinational information technology (IT) services and consulting company headquartered in Noida, Uttar Pradesh. Spun off from the original HCL Group in 1991, it ranks as one of India's largest technology companies alongside firms like TCS, Infosys, and Wipro.
Job Summary
FG
Description
- Provide end user support that is agreed upon
- Provide information to end users in the event of operational disturbances
- Act as action owner of the cases or orders they are assigned to
- Assist Infrastructure and application operation Specialist when required
- Drive the identification and escalation of problems in supported services and solutions
- Experience from working with onsite support or similar
- Previous experience from IT within manufacturing industry
- Good experience in incident and problem process (ITIL)
- Proficient in Swedish and English, both spoken and written
- Swedish driving license mandatory
Key Responsibilities
Description
- Provide end user support that is agreed upon
- Provide information to end users in the event of operational disturbances
- Act as action owner of the cases or orders they are assigned to
- Assist Infrastructure and application operation Specialist when required
- Drive the identification and escalation of problems in supported services and solutions
- Experience from working with onsite support or similar
- Previous experience from IT within manufacturing industry
- Good experience in incident and problem process (ITIL)
- Proficient in Swedish and English, both spoken and written
- Swedish driving license mandatory
Skill Requirements
Other Requirements
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