{"id":3302865,"url":"https://alion.io/job/hcltech-senior-support-engineer-16","title":"Senior Support Engineer","company":{"id":225,"name":"HCLTech","domain":"hcltech.com","url":"https://alion.io/company/hcltech","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Support","role_family":"Support","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Noida, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":12000,"max_usd":28000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":8},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Airflow","optional":false},{"name":"Collibra","optional":false},{"name":"GCP","optional":false},{"name":"Google BigQuery","optional":false},{"name":"Google Cloud Run","optional":false},{"name":"Google Workspace","optional":false},{"name":"IAM","optional":false},{"name":"ITIL","optional":false},{"name":"Least Privilege","optional":false},{"name":"Python","optional":false},{"name":"ServiceNow","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-10-27T00:11:08Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-28T02:46:04Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Job Summary\nJob Description - Collibra & GCP Data Governance Support Engineer\nPosition Summary\nWe are seeking a Collibra & GCP Data Governance Support Engineer with strong hands-on experience in Collibra, Google Cloud Platform (GCP), GCP IAM, BigQuery Data Access Controls, and Google Workspace.\nThe role will provide L2 production and operational support for Collibra and GCP-based data governance and data access services. The candidate will be responsible for troubleshooting Collibra application issues, resolving user and data access issues, and implementing and managing BigQuery Data Access Controls, including Fine-Grained Access Control (FGAC), Row-Level Security (RLS), Column-Level Security (CLS), Policy Tags, and Data Policies.\nThe candidate should have strong troubleshooting skills and be comfortable working with end users, data owners, IAM/security teams, application teams, and engineering teams to investigate and resolve governance and access-related issues.\nKey Responsibilities\nCollibra L2 Support\nProvide L2 operational and production support for the Collibra platform.\nTroubleshoot issues related to Collibra application access, forms, workflows, Data Marketplace, and data access requests.\nInvestigate failed, stuck, or incorrectly routed requests and coordinate with appropriate teams for resolution.\nSupport users with Collibra access and data governance processes.\nTroubleshoot Collibra integration and connectivity issues with GCP and other enterprise systems.\nAnalyze application and integration logs to identify root causes.\nEscalate platform, infrastructure, or product issues to appropriate L3/vendor teams when required.\nMaintain incident, problem, knowledge, and support documentation.\nGCP IAM & Access Management\nStrong understanding and hands-on experience with Google Cloud IAM, including:IAM roles and permissions\nPredefined and custom roles\nUsers, groups, and service accounts\nResource-level IAM policies\nPrinciple of least privilege\n\nInvestigate and resolve GCP authentication, authorization, and permission-related issues.\nAnalyze IAM policies to determine why users, groups, or service accounts are unable to access GCP resources.\nSupport user onboarding, offboarding, and access changes.\nWork with application, security, governance, and data teams to provision appropriate access.\nBigQuery Data Access Controls\nHands-on experience supporting and administering Google BigQuery.\nImplement, manage, and troubleshoot BigQuery Data Access Controls, including:Fine-Grained Access Control (FGAC)\nRow-Level Security (RLS) / Row Access Policies\nColumn-Level Security (CLS)\nPolicy Tags\nData Policies\nDataset and table-level access\n\nTroubleshoot scenarios where users can access a BigQuery dataset or table but cannot access specific rows or sensitive columns.\nUnderstand the relationship between GCP IAM, BigQuery permissions, Policy Tags, Data Policies, RLS, and CLS.\nSupport onboarding and offboarding of users and groups from data access policies.\nAssist with periodic access reviews and remediation of incorrect or outdated access.\nGoogle Workspace & Group Management\nWorking knowledge of Google Workspace and Google Groups.\nCreate and manage:User access groups\nApplication access groups\nData access groups\n\nAdd or remove users from appropriate groups based on approved access requests.\nUnderstand how Google Groups are used for GCP IAM and BigQuery data access management.\nTroubleshoot group membership and group-based access issues.\nSupport access provisioning and de-provisioning processes.\nGCP Platform & Operational Support\nWorking knowledge and troubleshooting experience with key GCP services, including:\nBigQuery\nCloud IAM\nCloud Run\nCloud Composer / Apache Airflow\nCloud Scheduler\nCloud Logging\nCloud Storage\nService Accounts\nKey Responsibilities\nKey Responsibilities\nCollibra L2 Support\nProvide L2 operational and production support for the Collibra platform.\nTroubleshoot issues related to Collibra application access, forms, workflows, Data Marketplace, and data access requests.\nInvestigate failed, stuck, or incorrectly routed requests and coordinate with appropriate teams for resolution.\nSupport users with Collibra access and data governance processes.\nTroubleshoot Collibra integration and connectivity issues with GCP and other enterprise systems.\nAnalyze application and integration logs to identify root causes.\nEscalate platform, infrastructure, or product issues to appropriate L3/vendor teams when required.\nMaintain incident, problem, knowledge, and support documentation.\nGCP IAM & Access Management\nStrong understanding and hands-on experience with Google Cloud IAM, including:IAM roles and permissions\nPredefined and custom roles\nUsers, groups, and service accounts\nResource-level IAM policies\nPrinciple of least privilege\n\nInvestigate and resolve GCP authentication, authorization, and permission-related issues.\nAnalyze IAM policies to determine why users, groups, or service accounts are unable to access GCP resources.\nSupport user onboarding, offboarding, and access changes.\nWork with application, security, governance, and data teams to provision appropriate access.\nBigQuery Data Access Controls\nHands-on experience supporting and administering Google BigQuery.\nImplement, manage, and troubleshoot BigQuery Data Access Controls, including:Fine-Grained Access Control (FGAC)\nRow-Level Security (RLS) / Row Access Policies\nColumn-Level Security (CLS)\nPolicy Tags\nData Policies\nDataset and table-level access\n\nTroubleshoot scenarios where users can access a BigQuery dataset or table but cannot access specific rows or sensitive columns.\nUnderstand the relationship between GCP IAM, BigQuery permissions, Policy Tags, Data Policies, RLS, and CLS.\nSupport onboarding and offboarding of users and groups from data access policies.\nAssist with periodic access reviews and remediation of incorrect or outdated access.\nGoogle Workspace & Group Management\nWorking knowledge of Google Workspace and Google Groups.\nCreate and manage:User access groups\nApplication access groups\nData access groups\n\nAdd or remove users from appropriate groups based on approved access requests.\nUnderstand how Google Groups are used for GCP IAM and BigQuery data access management.\nTroubleshoot group membership and group-based access issues.\nSupport access provisioning and de-provisioning processes.\nGCP Platform & Operational Support\nWorking knowledge and troubleshooting experience with key GCP services, including:\nBigQuery\nCloud IAM\nCloud Run\nCloud Composer / Apache Airflow\nCloud Scheduler\nCloud Logging\nCloud Storage\nService Accounts\nSkill Requirements\nRequired Skills\nHands-on experience supporting Collibra in an enterprise environment. (Mandatory)\nExperience with Collibra Data Governance, Data Marketplace, Edge, and/or Data Quality capabilities.\nUnderstanding of data governance and data access approval workflows.\nExperience with Collibra and GCP integrations.\nBasic SQL and Python knowledge.\nExperience writing and troubleshooting BigQuery SQL.\nStrong understanding of GCP IAM concepts with hands-on IAM troubleshooting experience. (Mandatory)\nHands-on experience with Google BigQuery.\nExperience implementing and managing BigQuery Data Access Controls, including FGAC, RLS, CLS, Policy Tags, and Data Policies.\nExperience with Google Workspace / Google Groups for access management.\nWorking knowledge of Cloud Run, Cloud Composer/Airflow, Cloud Scheduler, and Cloud Logging.\nAbility to troubleshoot user, group, service account, IAM, and data access issues.\nExperience working in an L2 application/production support environment.\nFamiliarity with ITIL-based support processes and ticketing platforms such as ServiceNow.\nAbility to analyze application and cloud logs and perform root-cause analysis.\nStrong communication and coordination skills.\nRole Profile\nJob Title: Collibra & GCP Data Governance Support Engineer (L2)\nPrimary Skills: Collibra | GCP IAM | BigQuery | BigQuery Data Access Controls | Google Workspace | Cloud Run | Airflow\nKey Data Access Technologies: FGAC | RLS | CLS | Policy Tags | Data Policies\nPrimary Focus: Collibra L2 Support | Data Governance | GCP IAM | BigQuery Data Access Management\nCloud Platform: Google Cloud Platform (GCP)\nData Platform: BigQuery\nGovernance Platform: Collibra\nSupport Level: L2 Production / Application Support\nExperience Level: Mid-Level to Senior Support Engineer (6+\nOther Requirements","description_format":"text","description_chars":8401,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Professional Services","Science & Engineering","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-10-27T00:11:08Z"}],"visa":[],"liveness":{"score":99,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.993,"p_room":1,"age_days":0,"expected_fill_days":26,"reasons":["conf:0","wave","velocity","win:early","comp:brand"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/hcltech-senior-support-engineer-16","json_url":"https://alion.io/job/hcltech-senior-support-engineer-16.json","meta":{"generated_at":"2026-10-28T04:07:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5415,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":225},"rest":"https://alion.io/mcp/rest/get_company?id=225"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhcltech-senior-support-engineer-16"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhcltech-senior-support-engineer-16"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhcltech-senior-support-engineer-16"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hcltech-senior-support-engineer-16\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhcltech-senior-support-engineer-16"}]}