Senior Support Engineer

HCLTech • IT Consulting & Digital Transformation • IT Outsourcing & Dedicated Teams • 2 days ago
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Location
In office
Seniority
Senior

Confirmed on the employer's own hiring board on Oct 2, 2026. First seen by Alion on Oct 1, 2026.

Overview
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HCLTech

HCLTech is a major Indian multinational information technology (IT) services and consulting company headquartered in Noida, Uttar Pradesh. Spun off from the original HCL Group in 1991, it ranks as one of India's largest technology companies alongside firms like TCS, Infosys, and Wipro.
hcltech.com • HQ: Noida, India • Systems Integrators • IT Consulting & Digital Transformation • IT Outsourcing & Dedicated Teams • 5000+ employees • Est. 1976
Tech stack of HCLTech

Job Summary

To resolve the tickets raised as per the defined standards of time| cost and quality for increased customer satisfaction.

Key Responsibilities

1. To troubleshoot and resolve tickets raised by the clients.

2. To undertake training programs for new joinees

3. To perform knowledge transition during project enhancements

4. To document all the defined processes and the methods of resolving the ticket| troubleshooting| etc.

5. To update self on latest technologies and related areas

Skill Requirements

null

Other Requirements

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