{"id":1223314,"url":"https://alion.io/job/hcltech-senior-support-engineer","title":"Senior Support Engineer","company":{"id":225,"name":"HCLTech","domain":"hcltech.com","url":"https://alion.io/company/hcltech","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Support","role_family":"Support","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-25T13:02:39Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-09-27T02:34:24Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Job Summary\nJob Summary\nWe are seeking an experienced OpenText Documentum Consultant to design, implement, support, and maintain enterprise content management (ECM) solutions using OpenText Documentum. The candidate will work closely with business stakeholders, application teams, and infrastructure teams to deliver scalable content management solutions and ensure seamless document lifecycle management.\nKey Responsibilities\nImplement, configure, and support OpenText Documentum solutions.\nDevelop and maintain Documentum repositories, workflows, lifecycles, and security models.\nConfigure and support D2 applications and customizations.\nManage document ingestion, metadata, records management, and retention policies.\nSupport OpenText integrations with enterprise applications.\nTroubleshoot production issues and perform root cause analysis.\nParticipate in system upgrades, migrations, and performance tuning activities.\nCreate technical documentation and support knowledge transfer sessions.\nCollaborate with business users to gather and translate requirements into technical solutions.\nEnsure compliance with governance, audit, and regulatory requirements.\nKey Responsibilities\nJob Summary\nWe are seeking an experienced OpenText Documentum Consultant to design, implement, support, and maintain enterprise content management (ECM) solutions using OpenText Documentum. The candidate will work closely with business stakeholders, application teams, and infrastructure teams to deliver scalable content management solutions and ensure seamless document lifecycle management.\nKey Responsibilities\nImplement, configure, and support OpenText Documentum solutions.\nDevelop and maintain Documentum repositories, workflows, lifecycles, and security models.\nConfigure and support D2 applications and customizations.\nManage document ingestion, metadata, records management, and retention policies.\nSupport OpenText integrations with enterprise applications.\nTroubleshoot production issues and perform root cause analysis.\nParticipate in system upgrades, migrations, and performance tuning activities.\nCreate technical documentation and support knowledge transfer sessions.\nCollaborate with business users to gather and translate requirements into technical solutions.\nEnsure compliance with governance, audit, and regulatory requirements.\nSkill Requirements\nOther Requirements","description_format":"text","description_chars":2370,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-09-25T13:02:39Z"}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":22,"reasons":["conf:3","velocity","win:early","comp:brand"],"computed_at":"2026-09-27T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/hcltech-senior-support-engineer","json_url":"https://alion.io/job/hcltech-senior-support-engineer.json","meta":{"generated_at":"2026-09-28T02:34:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1306,"day_limit":5000,"remaining_today":3694,"minute_limit":60,"resets_at":"2026-09-29T00:00:00Z"}}}