{"id":2947227,"url":"https://alion.io/job/hcltech-senior-team-lead-7","title":"Senior Team Lead","company":{"id":225,"name":"HCLTech","domain":"hcltech.com","url":"https://alion.io/company/hcltech","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Management","role_family":"Management","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Romania"],"countries":["RO"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Oracle ERP","optional":false}],"status":"live","first_seen_at":"2026-10-20T18:59:33Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-27T00:17:30Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Job Summary\n\nRole, Purpose, and Scope\n\nPrimary point of contact for customer collection & invoices\nBand E1.2\nIndividual contributor\nProvide positive memorable customer interaction experience through personable engagement and first contact resolution of customer enquiries regarding invoices. Facilitate collections and facilitate cash application. Invoice resolutions and disputes\n\nMajor Responsibilities\n\nExecute customer invoice/credit memo application and customer payment functions\nReconcile customer accounts, analyze and verify contract billing concerns within time and accuracy\nReview customer aging reports to pursue collection of cash and delinquency reduction\nEnsure invoices are paid within the customer payment terms\nReview and publishing customer ageing reports for timely collection\nValidate customer invoice/credit memo to ensure accuracy\nAssist testing and training of current and future system upgrades and implementations\nIdentify process improvement opportunities and recommendations\nSupport internal/external audit requests\n\nBackground, skills, experience and qualifications\n(please denote whether desired or preferred)\n\nQualifications\nLanguage proficiency in English (Required)\nExcellent attention to detail and analytical skills (Required)\nGood knowledge of the OTC process\nConfident and strong advocate for the customer\nAssertive, empathetic and good communicator\nExperience in reviewing contract terms and customer quotes (preferred)\nComfortable with new technology\nFlexible and adaptable to change\nStrong interaction with other departments\nAbility to work in multiple accounting software systems\nMinimum 2+ years of desired experience in customer invoices and billing\nOverall 2-4 years experience in Collections, Cash Application or Billing roles\n\nRole specific competencies and requirements\n(please denote whether desired or preferred)\n\nPrimary Skillset Needs\nStrong time management and organizational skills (Required)\nRequired strong analytical skills\nStrong verbal and written communication Skills\nProblem solving skills and Customer first mindset\nAnalytical mindset with a focus on process improvement (Required)\nMS Office Skills required specially Excel\nPreferred Salesforce experience or any other ERP (Oracle, Siebel, PeopleSoft, SAP, etc.)\nExcellent Team Player and Quality over speed mindset (Preferred)\nPreferred accounting or finance background\n\nEducational requirements\n(please denote whether desired or preferred)\n\nHigh School diploma required\nDesired bachelor’s degree (Graduate in Business Administration, Accounting, Engineering or similar)\n\nKey Responsibilities\nsame as above\nSkill Requirements\nOther Requirements","description_format":"text","description_chars":2656,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams","Systems 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