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This order submission is sent back to upstream to be re-created.\n\nTeam Sales Compliance\n\nContract vs Booking Pass Rate as calculated by Sales Compliance team\n\nTeam Productivity\n\nTotal team count of cases closed / total team productive hours\n\nTeam Utilization (Attendance)\n\n% of productive time / billable time\n\nCoaching Compliance\n\nTimely RCA & coaching delivery\n\nTeam Hygiene\n\nHygiene metric to capture correct inputs on Vector Tasks\n\nSkill Requirements\nKPIs1\n\nKPI\n\nDescription\n\nTeam Escalations\n\nEscalations are complaints received from DS/DSM & Sales\n\nTime component for FMR\n\nTimeliness Response within 3 hours\n\nTeam Quality\n\nQuality Pass rate\n\nTeam TRT\n\nTask Resolution Time: how fast the ticket is resolved\n\nTeam Order Defects\n\nAny order submission that cannot be accepted due to missing or incorrect information, which would result in policy violation or side agreement (if accepted in current form). This order submission is sent back to upstream to be re-created.\n\nTeam Sales Compliance\n\nContract vs Booking Pass Rate as calculated by Sales Compliance team\n\nTeam Productivity\n\nTotal team count of cases closed / total team productive hours\n\nTeam Utilization (Attendance)\n\n% of productive time / billable time\n\nCoaching Compliance\n\nTimely RCA & coaching delivery\n\nTeam Hygiene\n\nHygiene metric to capture correct inputs on Vector Tasks\n\nOther Requirements","description_format":"text","description_chars":2564,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-10-21T16:31:04Z"}],"visa":[],"liveness":{"score":99,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.993,"p_room":1,"age_days":2,"expected_fill_days":23,"reasons":["conf:2","wave","velocity","win:early","comp:brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/hcltech-senior-team-lead-8","json_url":"https://alion.io/job/hcltech-senior-team-lead-8.json","meta":{"generated_at":"2026-10-24T08:56:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12732,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":225},"rest":"https://alion.io/mcp/rest/get_company?id=225"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhcltech-senior-team-lead-8"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhcltech-senior-team-lead-8"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhcltech-senior-team-lead-8"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hcltech-senior-team-lead-8\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhcltech-senior-team-lead-8"}]}