{"id":2337559,"url":"https://alion.io/job/hcltech-senior-technical-architect-16","title":"Senior Technical Architect","company":{"id":225,"name":"HCLTech","domain":"hcltech.com","url":"https://alion.io/company/hcltech","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Backend","role_family":"Backend","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Noida, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":27000,"max_usd":70000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":20},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Apache Kafka","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"JavaScript","optional":false},{"name":"LDAP","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false}],"status":"live","first_seen_at":"2026-10-12T10:26:04Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-12T21:52:18Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Summary\nServiceNow Architect - Job Description Position: ServiceNow Architect Roles & Responsibilities Lead the end-to-end architecture, design, and implementation of ServiceNow solutions, including ITSM, ITOM, ITBM/SPM, ITAM, HRSD, CMDB, Asset Management, and other enterprise modules. Define architecture standards, design patterns, governance models, and best practices aligned with CSDM and ServiceNow platform guidelines. Develop high-level and low-level solution designs, architecture diagrams, technical specifications, and implementation documentation. Collaborate with business stakeholders, enterprise architects, and technical teams to define platform roadmaps and strategic direction. Serve as the primary ServiceNow Subject Matter Expert (SME), providing guidance on platform capabilities, automation opportunities, and architectural decisions. Lead configuration, customization, and development initiatives using Flow Designer, Integration Hub, ServiceNow Studio, JavaScript, Glide APIs, Business Rules, Client Scripts, UI Actions, and Script Includes. Design scalable and maintainable custom applications, workflows, portals, and automation solutions. Architect and implement integrations with enterprise platforms such as LDAP, Active Directory, SAP, Salesforce, AWS, Azure, and other third-party applications. Design and support integrations using REST, SOAP, OAuth 2.0, JWT, MID Server, Kafka, and other messaging technologies. Establish and maintain governance frameworks covering data integrity, security, access controls, deployment processes, update sets, and version control. Ensure platform performance, scalability, reliability, and adherence to ServiceNow best practices. Drive CMDB governance, data quality improvements, CSDM adoption, and service mapping maturity. Mentor developers and technical teams, enforce coding standards, and conduct architecture and design reviews. Lead platform upgrades, patch management, feature enablement, and release planning activities. Assess upgrade impacts, define remediation strategies, and ensure seamless adoption of new ServiceNow capabilities. Drive continuous platform optimization, innovation, and automation initiatives to maximize business value. Required Skills & Experience 10+ years of IT experience with 6+ years of hands-on ServiceNow architecture and solution design experience. Strong expertise across ServiceNow modules including ITSM, ITOM, ITAM, ITBM/SPM, HRSD, CMDB, Discovery, and Asset Management. Extensive experience designing and implementing enterprise-scale ServiceNow solutions. Strong proficiency in JavaScript, Glide APIs, Business Rules, Client Scripts, Script Includes, Flow Designer, and Integration Hub. Deep understanding of CSDM, CMDB governance, Service Mapping, Discovery, and platform optimization. Proven experience with REST, SOAP, OAuth 2.0, JWT, MID Server, and enterprise application integrations. Experience in platform governance, deployment strategies, update set management, source control, and DevOps practices. Knowledge of Virtual Agent, Predictive Intelligence, Generative AI, and ServiceNow automation capabilities. Excellent stakeholder management, communication, and consulting skills with the ability to translate business requirements into scalable technical solutions. Experience leading technical teams and mentoring developers in complex ServiceNow implementations. Preferred Certifications ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementati\nKey Responsibilities\nLead the end-to-end architecture, design, and implementation of ServiceNow solutions, including ITSM, ITOM, ITBM/SPM, ITAM, HRSD, CMDB, Asset Management, and other enterprise modules.\nDefine architecture standards, design patterns, governance models, and best practices aligned with CSDM and ServiceNow platform guidelines.\nDevelop high-level and low-level solution designs, architecture diagrams, technical specifications, and implementation documentation.\nCollaborate with business stakeholders, enterprise architects, and technical teams to define platform roadmaps and strategic direction.\nServe as the primary ServiceNow Subject Matter Expert (SME), providing guidance on platform capabilities, automation opportunities, and architectural decisions.\nLead configuration, customization, and development initiatives using Flow Designer, Integration Hub, ServiceNow Studio, JavaScript, Glide APIs, Business Rules, Client Scripts, UI Actions, and Script Includes.\nDesign scalable and maintainable custom applications, workflows, portals, and automation solutions.\nArchitect and implement integrations with enterprise platforms such as LDAP, Active Directory, SAP, Salesforce, AWS, Azure, and other third-party applications.\nDesign and support integrations using REST, SOAP, OAuth 2.0, JWT, MID Server, Kafka, and other messaging technologies.\nEstablish and maintain governance frameworks covering data integrity, security, access controls, deployment processes, update sets, and version control.\nEnsure platform performance, scalability, reliability, and adherence to ServiceNow best practices.\nDrive CMDB governance, data quality improvements, CSDM adoption, and service mapping maturity.\nMentor developers and technical teams, enforce coding standards, and conduct architecture and design reviews.\nLead platform upgrades, patch management, feature enablement, and release planning activities.\nAssess upgrade impacts, define remediation strategies, and ensure seamless adoption of new ServiceNow capabilities.\nDrive continuous platform optimization, innovation, and automation initiatives to maximize business value.\nRequired Skills & Experience\n10+ years of IT experience with 6+ years of hands-on ServiceNow architecture and solution design experience.\nStrong expertise across ServiceNow modules including ITSM, ITOM, ITAM, ITBM/SPM, HRSD, CMDB, Discovery, and Asset Management.\nExtensive experience designing and implementing enterprise-scale ServiceNow solutions.\nStrong proficiency in JavaScript, Glide APIs, Business Rules, Client Scripts, Script Includes, Flow Designer, and Integration Hub.\nDeep understanding of CSDM, CMDB governance, Service Mapping, Discovery, and platform optimization.\nProven experience with REST, SOAP, OAuth 2.0, JWT, MID Server, and enterprise application integrations.\nExperience in platform governance, deployment strategies, update set management, source control, and DevOps practices.\nKnowledge of Virtual Agent, Predictive Intelligence, Generative AI, and ServiceNow automation capabilities.\nExcellent stakeholder management, communication, and consulting skills with the ability to translate business requirements into scalable technical solutions.\nExperience leading technical teams and mentoring developers in complex ServiceNow implementations.\nSkill Requirements\nServiceNow Certified System Administrator (CSA)\nServiceNow Certified Implementation Specialist (CIS) - ITSM, ITOM, ITAM, HRSD, or related modules\nServiceNow Certified Application Developer (CAD)\n ServiceNow Certified Technical Architect (CTA) - Preferred\nITIL Foundation Certification\nOther Requirements\nnull","description_format":"text","description_chars":7138,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-10-12T10:26:04Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":27,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-10-12T23:52:44Z"},"pay":null,"html_url":"https://alion.io/job/hcltech-senior-technical-architect-16","json_url":"https://alion.io/job/hcltech-senior-technical-architect-16.json","meta":{"generated_at":"2026-10-12T23:52:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":39230,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":225},"rest":"https://alion.io/mcp/rest/get_company?id=225"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhcltech-senior-technical-architect-16"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhcltech-senior-technical-architect-16"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhcltech-senior-technical-architect-16"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hcltech-senior-technical-architect-16\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhcltech-senior-technical-architect-16"}]}