{"id":2812115,"url":"https://alion.io/job/hcltech-senior-technical-manager-21","title":"Senior Technical Manager","company":{"id":225,"name":"HCLTech","domain":"hcltech.com","url":"https://alion.io/company/hcltech","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United 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criteria.\n\nLead delivery across multiple product teams, business functions, vendors, geographiesand time zones, while maintainingclear accountability for outcomes.\n\nPartner with architects and engineering leaders on solution reviews, technical feasibility, integration patterns, non-functional requirementsand implementationsequencing.\n\nDrive delivery of payment capabilities such as authorisation, capture, settlement, refunds, chargebacks, tokenisation, payment gateway integration, reconciliationand transaction monitoring.\n\nManage cross-programmedependencies across commerce, point-of-sale, order management, finance, fraud, security, dataand customer experience platforms.\n\nIdentify, assessand actively manage programmerisks, issues, assumptions, decisionsand dependencies; establishtimelyescalation and resolution paths.\n\nCoordinate test strategy and release readiness across functional, integration, regression, performance, security, resilienceand production validation activities.\n\nEnsure operational readiness through support models, monitoring, alerting, runbooks, incident response, vendor supportand business continuity planning.\n\nProvide concise, transparent reporting to sponsors, stakeholders and senior leadership, including deliveryhealth, financials, risks, decisionsand business impact.\n\nContribute to strategic roadmaps, portfolio reviews, investment planningand prioritisationfor enterprise payment capabilities.\n\nDrive continuous improvement in programmegovernance, delivery flow, automation, quality, communicationand resource efficiency.\n\nKey Responsibilities\nInitiates, plans, controls, and implements medium to large cross-divisional, multi-year projects utilizing Lululemon’s project management practices\nEnsures overall deliverables are completed, including project charter, plan, schedule, requirements, design, development, testing, implementation, policies and procedures, standards, contracts, risks, and issues resolutions\nPlans projects in detail, develops and manages project budgets, organizes project teams and works with resource managers to coordinate and align resource needs\nIdentifies, evaluates, and proactively manages cross-project interdependencies\nManages progress of efforts and communicates status to sponsors, stakeholders on a regular basis and to senior leadership as needed\nParticipates in strategic roadmap planning and may facilitate and provide materials for portfolio review meetings\nExcellent communication skills, able to flex style and work with all levels within the organization from individual contributors to Executives\nProactively identify opportunities and contribute to continuous business process improvement efforts to help streamline and standardize workflow, communication, and resource efficiencies utilizing relative process improvement techniques and methodologies.\nEnsures smooth implementation of new technologies and vendor integrations by using their expertise on their assigned domains and interfaces\nMay conduct technical walkthroughs with software engineers to ensure technical feasibility and standards across departments.\nCollaborates with operations support and other teams to ensure robust production operations\nSkill Requirements\nBachelor's degree in Computer Science, Information Technology, Engineering or a related technical field, or equivalent practical experience.\n\nMinimum 10 years of progressively responsible experience delivering complex technology initiatives, including 10+ years in project or programmemanagement.\n\nDemonstrated experience delivering large, cross-functional programmesthrough the full software development lifecycle.\n\nHands-on experience in enterprise payments, retail payments, payment gateways, payment orchestration, merchant acquiringor related financial transaction platforms.\n\nExperience creating and executing implementation strategies for complex, highly integrated and business-critical systems.\n\nStrong understanding of Agile, Waterfall, DevOpsand Lean delivery practices, with the judgement to apply the right approach for the programmecontext.\n\nAbility to lead technical discussions involving APIs, event-driven integrations, distributed systems, cloud platforms, databasesand high-availability services.\n\nExperience estimating effort and impact, managing budgets and capacity, and influencing technical and business decisions.\n\nStrong relationship, organisationalchange, facilitation, negotiationand conflict-resolution skills.\n\nExcellent written, verbaland presentation skills, with the ability to communicate effectively from engineering teams to executive leadership.\n\nProven ability to manage competing priorities with urgency, disciplineand attention to detail.\n\nOther 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