Senior Technical Manager

HCLTech • Cybersecurity • Professional Services • 6 hours ago
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Salary
≈ $28k – $73k per year (Estimated)
Location
In office (Hyderabad)
Seniority
Senior

Confirmed on the employer's own hiring board on Oct 27, 2026. First seen by Alion on Oct 27, 2026.

Overview
Company
Impact
Profile match

HCLTech

HCLTech is a major Indian multinational information technology (IT) services and consulting company headquartered in Noida, Uttar Pradesh. Spun off from the original HCL Group in 1991, it ranks as one of India's largest technology companies alongside firms like TCS, Infosys, and Wipro.
hcltech.com • HQ: Noida, India • Science & Engineering • Professional Services • Cybersecurity • Systems Integrators • IT Consulting & Digital Transformation • IT Outsourcing & Dedicated Teams • 5000+ employees • Est. 1976
Tech stack of HCLTech

Job Summary

Customer Journey Manager (Band E) A customer-focused role responsible for leading discovery and requirements definition for the replacement of legacy applications with modern technology solutions, undertaking customer journey analysis, service design, stakeholder engagement and translating business needs into deliverable requirements that support successful implementation and adoption

and colleague outcomes.

Candidate Profile

We are open to considering offshore candidates where the skills and experience are a strong fit.

We are particularly interested in candidates who can demonstrate:

  • Strong stakeholder management and influencing skills
  • Experience working within agile delivery environments
  • Financial services experience (desirable)
  • Product, customer journey, service design or business transformation experience, is a must.
  • Ability to operate in complex, cross-functional environments
  • Experience working across business and technology teams

Key Responsibilities

Customer Journey Manager (Band E) A customer-focused role responsible for leading discovery and requirements definition for the replacement of legacy applications with modern technology solutions, undertaking customer journey analysis, service design, stakeholder engagement and translating business needs into deliverable requirements that support successful implementation and adoption

and colleague outcomes.

Candidate Profile

We are open to considering offshore candidates where the skills and experience are a strong fit.

We are particularly interested in candidates who can demonstrate:

  • Strong stakeholder management and influencing skills
  • Experience working within agile delivery environments
  • Financial services experience (desirable)
  • Product, customer journey, service design or business transformation experience, is a must.
  • Ability to operate in complex, cross-functional environments
  • Experience working across business and technology teams

Skill Requirements

Other Requirements

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