{"id":3399435,"url":"https://alion.io/job/hcltech-senior-technical-specialist-144","title":"Senior Technical Specialist","company":{"id":225,"name":"HCLTech","domain":"hcltech.com","url":"https://alion.io/company/hcltech","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Google ADK","optional":false},{"name":"Machine Learning","optional":false},{"name":"Prompt Engineering","optional":false}],"status":"live","first_seen_at":"2026-10-28T13:45:58Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-10-29T15:01:30Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Job Summary\nData Science Skills & Work Order Details :\nSkills required:\n Experience with Google ADK is an important requirement for this role; however, we are seeking a broader skill set that includes applied machine learning, large language models (LLMs), agentic AI, prompt engineering, experimentation, model evaluation, and the practical delivery of AI solutions into production environments.\nScope Summary:\nDesign, build and operationalise a fully automated Best Claim Handler (BCH) decisioning capability within the Claims Automation project that consumes claim assessment outputs, applies routing and assignment logic, and returns the best claim handling recommendation to ensure claims are allocated to the most appropriate claim handler, specialist team or processing route.\nThe solution must:\nConsume fraud propensity scores, iapv outcomes, claim authentication outputs and claim attributes required for routing decisions.\nApply business rules and AI-driven decisioning logic to determine the routing recommendation.\nGenerate routing decisions in near real time to support FNOL and downstream claims handling processes.\nSupport assignment to claim handlers, specialist teams and straight-through processing pathways.\nApply consistent and explainable routing decisions aligned to operational and customer outcomes.\nDetect, monitor and report routing quality, service performance and decisioning exceptions.\nMinimise manual intervention through automated orchestration, monitoring and recovery processes.\nEnsure routing decisions are auditable and reusable within the broader Claims Automation platform.\nHigh-level Delivery Overview:\n1. Consume & Standardise Routing Inputs\nEstablish automated consumption of BCH input data.\nConsume FNOL Fraud Model scores, IAPV outputs and Claim Authenticator outputs.\nApply common business definitions and standards.\nValidate completeness, conformity and data quality.\n2. Assess Claim Characteristics\nEvaluate claim complexity and handling requirements.\nAnalyse fraud signals, authentication outcomes and claim attributes.\nDerive routing attributes required for decision making.\nGenerate reusable claim routing features.\n3. Curate Best Claim Handler Decisions\nApply business rules and decisioning logic.\nDetermine the optimal claim handling route.\nCreate Specialist Team and Straight-Through Processing Recommendations.\nEnsure routing decisions are aligned to customer outcomes, operational efficiency and claim resolution objectives.\n4. Integrate Routing Decisions\nIntegrate BCH outputs into the Claims Automation workflow.\nReturn routing decisions to Pega and downstream claims platforms.\nSupport automated and assisted claims handling journeys.\nMaintain full auditability of routing decisions.\n5. Automated Refresh & Operationalise\nImplement fully automated orchestration of BCH decisioning services.\nMonitor routing effectiveness, decision quality and service health.\nTrack business outcomes and operational performance metrics.\nMinimise manual intervention through automated controls, alerting and recovery processes.\nKey Responsibilities\nData Science Skills & Work Order Details :\nSkills required:\n Experience with Google ADK is an important requirement for this role; however, we are seeking a broader skill set that includes applied machine learning, large language models (LLMs), agentic AI, prompt engineering, experimentation, model evaluation, and the practical delivery of AI solutions into production environments.\nScope Summary:\nDesign, build and operationalise a fully automated Best Claim Handler (BCH) decisioning capability within the Claims Automation project that consumes claim assessment outputs, applies routing and assignment logic, and returns the best claim handling recommendation to ensure claims are allocated to the most appropriate claim handler, specialist team or processing route.\nThe solution must:\nConsume fraud propensity scores, iapv outcomes, claim authentication outputs and claim attributes required for routing decisions.\nApply business rules and AI-driven decisioning logic to determine the routing recommendation.\nGenerate routing decisions in near real time to support FNOL and downstream claims handling processes.\nSupport assignment to claim handlers, specialist teams and straight-through processing pathways.\nApply consistent and explainable routing decisions aligned to operational and customer outcomes.\nDetect, monitor and report routing quality, service performance and decisioning exceptions.\nMinimise manual intervention through automated orchestration, monitoring and recovery processes.\nEnsure routing decisions are auditable and reusable within the broader Claims Automation platform.\nHigh-level Delivery Overview:\n1. Consume & Standardise Routing Inputs\nEstablish automated consumption of BCH input data.\nConsume FNOL Fraud Model scores, IAPV outputs and Claim Authenticator outputs.\nApply common business definitions and standards.\nValidate completeness, conformity and data quality.\n2. Assess Claim Characteristics\nEvaluate claim complexity and handling requirements.\nAnalyse fraud signals, authentication outcomes and claim attributes.\nDerive routing attributes required for decision making.\nGenerate reusable claim routing features.\n3. Curate Best Claim Handler Decisions\nApply business rules and decisioning logic.\nDetermine the optimal claim handling route.\nCreate Specialist Team and Straight-Through Processing Recommendations.\nEnsure routing decisions are aligned to customer outcomes, operational efficiency and claim resolution objectives.\n4. Integrate Routing Decisions\nIntegrate BCH outputs into the Claims Automation workflow.\nReturn routing decisions to Pega and downstream claims platforms.\nSupport automated and assisted claims handling journeys.\nMaintain full auditability of routing decisions.\n5. Automated Refresh & Operationalise\nImplement fully automated orchestration of BCH decisioning services.\nMonitor routing effectiveness, decision quality and service health.\nTrack business outcomes and operational performance metrics.\nMinimise manual intervention through automated controls, alerting and recovery processes.\nSkill Requirements\nOther Requirements","description_format":"text","description_chars":6180,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Professional Services","Science & Engineering","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-10-28T13:45:58Z"}],"visa":[],"liveness":{"score":99,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.993,"p_room":1,"age_days":0,"expected_fill_days":27,"reasons":["conf:1","wave","velocity","win:early","comp:brand"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/hcltech-senior-technical-specialist-144","json_url":"https://alion.io/job/hcltech-senior-technical-specialist-144.json","meta":{"generated_at":"2026-10-29T15:23:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23071,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":225},"rest":"https://alion.io/mcp/rest/get_company?id=225"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhcltech-senior-technical-specialist-144"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhcltech-senior-technical-specialist-144"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhcltech-senior-technical-specialist-144"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hcltech-senior-technical-specialist-144\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhcltech-senior-technical-specialist-144"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3399435}},{"tool":"search_jobs","arguments":{"company":"hcltech.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3399435},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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