{"id":2031963,"url":"https://alion.io/job/hcltech-senior-technical-support-specialist-3","title":"Senior Technical Support Specialist","company":{"id":225,"name":"HCLTech","domain":"hcltech.com","url":"https://alion.io/company/hcltech","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Support","role_family":"Support","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13500,"max_usd":36000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":643},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Apache Kafka","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"CI/CD","optional":false},{"name":"Docker","optional":false},{"name":"ETL/ELT","optional":false},{"name":"GCP","optional":false},{"name":"Go","optional":false},{"name":"GraphQL","optional":false},{"name":"JavaScript","optional":false},{"name":"Kubernetes","optional":false},{"name":"PostgreSQL","optional":false},{"name":"Python","optional":false},{"name":"RabbitMQ","optional":false},{"name":"Redis","optional":false},{"name":"Rest API","optional":false},{"name":"SQL","optional":false},{"name":"TypeScript","optional":false}],"status":"live","first_seen_at":"2026-10-07T14:34:59Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-13T15:03:25Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Job Summary\n6+ years of professional software engineering experience, ideally with full-stack or backend/systems depth. Strong proficiency in at least one modern language (e.g., Python, TypeScript/JavaScript, Go, Java) and comfort picking up new stacks quickly Experience with APIs, data pipelines, and system integrations (REST/GraphQL, webhooks, ETL, message queues, etc.)\nKey Responsibilities\nDesign & Development: Architect, build, and maintain scalable, high-performance backend and full-stack services, writing clean, testable code in one or more modern languages (Python, TypeScript/JavaScript, Go, or Java).\nAPI Engineering: Design, develop, and maintain robust REST and GraphQL APIs -including authentication/authorization, versioning, rate-limiting, and clear documentation for internal and external consumers.\nData Pipelines & Integrations: Build and optimize data pipelines, ETL workflows, and system integrations (webhooks, message queues such as Kafka/RabbitMQ/SQS) to move data reliably across distributed and third-party systems.\nReliability & Quality: Ensure availability, scalability, and observability through monitoring, logging, and performance tuning, while championing best practices-code reviews, testing, CI/CD, and secure coding.\nCollaboration & Ownership: Partner with product, design, and engineering peers to translate requirements into solutions, mentor junior engineers, and take end-to-end ownership of features from design through production.\nSkill Requirements\nLanguages: Strong proficiency in at least one modern language (Python, TypeScript/JavaScript, Go, or Java); quick to learn new stacks. APIs & Integrations: Hands-on with REST/GraphQL APIs, webhooks, and message queues (Kafka, RabbitMQ, SQS). Data: Experience with data pipelines/ETL and both SQL and NoSQL databases (e.g., PostgreSQL, MongoDB, Redis). Cloud & DevOps: Familiarity with cloud platforms (AWS/Azure/GCP), Docker/Kubernetes, and CI/CD pipelines. 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