{"id":2738548,"url":"https://alion.io/job/hcltech-senior-tester-13","title":"Senior Tester","company":{"id":225,"name":"HCLTech","domain":"hcltech.com","url":"https://alion.io/company/hcltech","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"QA","role_family":"QA","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sacramento, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":89000,"max_usd":174000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":587},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"DHCP","optional":false},{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-10-16T19:53:36Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-20T18:59:33Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Job Summary\nSenior Lab Operations Technician - E1.2\nProvides advanced support for lab infrastructure, client systems, and deployment projects. Leads complex troubleshooting efforts, mentors junior technicians, and ensures operational excellence across lab environments\nKey Responsibilities\nManage and prioritize support tickets while ensuring SLA compliance.\nPerform advanced troubleshooting of hardware, firmware, operating system, and network issues.\nRecover and repair systems experiencing KVM, DUT, debugger, or connectivity failures.\nExecute complex hardware and software upgrades.\nDeploy and validate client, server, and lab infrastructure systems.\nConfigure KVMs, PDUs, UDP/ADP devices, networking equipment, and remote-access solutions.\nSupport lab expansion and infrastructure buildouts.\nAnalyze recurring issues and recommend preventive solutions.\nMaintain technical documentation and standard operating procedures.\nTrain and mentor junior technicians.\nCoordinate with engineering teams on client deployment and recovery efforts\nSkill Requirements\nStrong hardware, firmware, and operating system troubleshooting skills.\nNetworking experience including DHCP, static IPs, switches, and cable validation.\nExperience with lab infrastructure and remote management tools.\nAbility to lead troubleshooting efforts and root-cause analysis.\nOther Requirements\nStrong communication and stakeholder management skills.","description_format":"text","description_chars":1415,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-10-16T19:53:36Z"}],"visa":[],"liveness":{"score":99,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.993,"p_room":1,"age_days":3,"expected_fill_days":24,"reasons":["conf:2","wave","velocity","win:early","comp:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/hcltech-senior-tester-13","json_url":"https://alion.io/job/hcltech-senior-tester-13.json","meta":{"generated_at":"2026-10-20T20:53:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24279,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":225},"rest":"https://alion.io/mcp/rest/get_company?id=225"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhcltech-senior-tester-13"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhcltech-senior-tester-13"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhcltech-senior-tester-13"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hcltech-senior-tester-13\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhcltech-senior-tester-13"}]}