{"id":4207234,"url":"https://alion.io/job/hcltech-senioradministrator-iam-operations-5","title":"SeniorAdministrator - IAM Operations","company":{"id":225,"name":"HCLTech","domain":"hcltech.com","url":"https://alion.io/company/hcltech","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Security","role_family":"Security","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"GDPR","optional":false},{"name":"HIPAA","optional":false},{"name":"IAM","optional":false},{"name":"LDAP","optional":false}],"status":"live","first_seen_at":"2026-11-12T23:56:07Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T23:56:07Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Summary\nResponsible for resolving complex technical issues related to Saviynt's IAM platform, ensuring clients' security, compliance, and access control needs are met. Job Description :\nTroubleshoot and resolve complex technical issues related to Saviynt's platform.\nCollaborate with clients and cross-functional teams to address IAM challenges and provide solutions.\nManage and maintain Saviynt's IAM systems and configurations.\nResolve tickets escalated from L1/help desk including user access issues, provisioning issues, configuration errors and providing timely resolution to the logged tickets\nImplement minor configuration changes such as modifying workflows or updating roles to fix the issues\nRun access recertification campaigns, generate and share ad hoc reports\nSupport AD based and out of the box applications onboarding by performing testing and resolving the issues\nWork closely with L3 resource for escalated issues\nAssist in knowledge sharing and training of L1 support and clients on Saviynt's IAM platform.\nRun health checks and share reports\nParticipate and contribute to requirement gathering activities\nCollaborate with L3 resource to work on integration/connector related issues which require heavy configuration change\nMonitor/analyze the logs for any errors, debug and troubleshoot issues related to Saviynt EIC\nCustomize reports as per requirement\nProvide exceptional customer service and technical support to clients, ensuring their IAM needs are met.\nEnsure security, compliance, and access control requirements are met through Saviynt.\nUtilize scripting languages and tools to automate IAM processes and tasks.\nParticipate in the continuous improvement of IAM support processes and best practices.\nKey Responsibilities\nTroubleshoot and resolve complex technical issues related to Saviynt's platform.\nCollaborate with clients and cross-functional teams to address IAM challenges and provide solutions.\nManage and maintain Saviynt's IAM systems and configurations.\nResolve tickets escalated from L1/help desk including user access issues, provisioning issues, configuration errors and providing timely resolution to the logged tickets\nImplement minor configuration changes such as modifying workflows or updating roles to fix the issues\nRun access recertification campaigns, generate and share ad hoc reports\nSupport AD based and out of the box applications onboarding by performing testing and resolving the issues\nWork closely with L3 resource for escalated issues\nAssist in knowledge sharing and training of L1 support and clients on Saviynt's IAM platform.\nRun health checks and share reports\nParticipate and contribute to requirement gathering activities\nCollaborate with L3 resource to work on integration/connector related issues which require heavy configuration change\nMonitor/analyze the logs for any errors, debug and troubleshoot issues related to Saviynt EIC\nCustomize reports as per requirement\nProvide exceptional customer service and technical support to clients, ensuring their IAM needs are met.\nEnsure security, compliance, and access control requirements are met through Saviynt.\nUtilize scripting languages and tools to automate IAM processes and tasks.\nParticipate in the continuous improvement of IAM support processes and best practices.\nSkill Requirements\nProfound knowledge of Saviynt's IAM platform, configurations, and integrations.\nFamiliarity with IAM technologies, concepts, and best practices.\nUnderstanding of regulatory compliance standards relevant to IAM, such as GDPR, HIPAA, or similar regulations.\nIn-depth knowledge of Saviynt connectors and their configurations for various applications, ensuring seamless integration and effective access governance.\nAssist in the development and maintenance of custom connectors within the Saviynt platform to address unique organizational requirements. This includes customization, testing, and documentation of custom connectors.\nExperience in troubleshooting and resolving complex technical issues within Saviynt.\nProficiency in managing and maintaining Saviynt's IAM systems.\nKnowledge of scripting languages and tools for automating IAM processes.\nStrong understanding of access control, security protocols, and IAM administration.\nFamiliarity with Active Directory, LDAP, and other authentication protocols.\nOther Requirements\nSaviynt IAM","description_format":"text","description_chars":4351,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Managed IT Services (MSP)","Systems Integrators","Engineering Services"],"lifecycle":[{"event":"open","at":"2026-11-12T23:56:07Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":14,"reasons":["conf:4","win:early","comp:brand"],"computed_at":"2026-11-13T04:36:50Z"},"pay":null,"html_url":"https://alion.io/job/hcltech-senioradministrator-iam-operations-5","json_url":"https://alion.io/job/hcltech-senioradministrator-iam-operations-5.json","meta":{"generated_at":"2026-11-13T04:36:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9774,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":225},"rest":"https://alion.io/mcp/rest/get_company?id=225"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhcltech-senioradministrator-iam-operations-5"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhcltech-senioradministrator-iam-operations-5"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhcltech-senioradministrator-iam-operations-5"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hcltech-senioradministrator-iam-operations-5\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhcltech-senioradministrator-iam-operations-5"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4207234}},{"tool":"search_jobs","arguments":{"company":"hcltech.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4207234},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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