{"id":2616885,"url":"https://alion.io/job/hcltech-senioradministrator-it-operations-management-restful-api-angular","title":"SeniorAdministrator - IT Operations Management, RESTful API, Angular","company":{"id":225,"name":"HCLTech","domain":"hcltech.com","url":"https://alion.io/company/hcltech","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Frontend","role_family":"Frontend","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"AIOps","optional":false},{"name":"AppDynamics","optional":false},{"name":"Dynatrace","optional":false},{"name":"JavaScript","optional":false},{"name":"ServiceNow","optional":false},{"name":"Splunk","optional":false}],"status":"live","first_seen_at":"2026-10-15T12:22:48Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-15T16:44:42Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Summary\nITOM - ServiceNow - Technical Consultant with CIS certification Read More …\nKey Responsibilities\nMandatory requirement to have active CSA & CIS Certification (Discovery, Event Management) is preferred.\nMinimum 4+ years Relevant ServiceNow Experience. ServiceNow ITOM experience with specific focus on Discovery, Event Management and Service Mapping.\nDesign, develop, and implement ServiceNow Service Mapping solutions for business-critical services.\nIdentify business services and applications to be mapped using Service Mapping tools.\nIntegrate discovery and mapping processes with the CMDB to ensure accuracy and completeness of service data.\nWork with stakeholders to understand service dependencies and document end-to-end service maps.\nTroubleshoot mapping errors and optimize patterns and probes for enhanced visibility.\nCollaborate with platform, infrastructure, and application teams to align Service Mapping with business needs.\nCustomize and create new patterns, probes, and sensors as necessary.\nEnsure Service Mapping data supports Event Management, Incident, Change, and Problem Management processes.\nProvide expertise in ITOM best practices, including Discovery, CMDB Health, and CSDM alignment.\nAbility to communicate fluently with client stakeholders.\nRead More ...\nSkill Requirements\nDeep understanding of ServiceNow Discovery, CMDB, MID Servers, and related integrations.\nProficient in creating and customizing patterns, probes, and sensors.\nExperience working with CSDM (Common Service Data Model) and service taxonomy.\nFamiliarity with network protocols (e.g., HTTP, SNMP, SSH, WMI) and infrastructure technologies (e.g., load balancers, databases, middleware).\nKnowledge of scripting (JavaScript, GlideScript) and regex.\nExperience in troubleshooting and resolving Service Mapping issues.\nServiceNow Certified Implementation Specialist - ITOM / Discovery / Service Mapping.\nFamiliarity with other ITOM modules: Event Management, Cloud Management, AIOps.\nExposure to Agile methodologies and DevOps environments.\nExperience with enterprise tools like SolarWinds, AppDynamics, Dynatrace, or Splunk.\nRead More ...\nOther Requirements\nDeep understanding of ServiceNow Discovery, CMDB, MID Servers, and related integrations.\nProficient in creating and customizing patterns, probes, and sensors.\nExperience working with CSDM (Common Service Data Model) and service taxonomy.\nFamiliarity with network protocols (e.g., HTTP, SNMP, SSH, WMI) and infrastructure technologies (e.g., load balancers, databases, middleware).\nKnowledge of scripting (JavaScript, GlideScript) and regex.\nExperience in troubleshooting and resolving Service Mapping issues.\nServiceNow Certified Implementation Specialist - ITOM / Discovery / Service Mapping.\nFamiliarity with other ITOM modules: Event Management, Cloud Management, AIOps.\nExposure to Agile methodologies and DevOps environments.\nExperience with enterprise tools like SolarWinds, AppDynamics, Dynatrace, or Splunk.\nRead More ...","description_format":"text","description_chars":2991,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-10-15T12:22:48Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":22,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-10-15T17:58:14Z"},"pay":null,"html_url":"https://alion.io/job/hcltech-senioradministrator-it-operations-management-restful-api-angular","json_url":"https://alion.io/job/hcltech-senioradministrator-it-operations-management-restful-api-angular.json","meta":{"generated_at":"2026-10-15T17:58:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27179,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":225},"rest":"https://alion.io/mcp/rest/get_company?id=225"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhcltech-senioradministrator-it-operations-management-restful-api-angular"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhcltech-senioradministrator-it-operations-management-restful-api-angular"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhcltech-senioradministrator-it-operations-management-restful-api-angular"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hcltech-senioradministrator-it-operations-management-restful-api-angular\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhcltech-senioradministrator-it-operations-management-restful-api-angular"}]}