{"id":4225191,"url":"https://alion.io/job/hcltech-service-delivery-manager-26","title":"Service Delivery Manager","company":{"id":225,"name":"HCLTech","domain":"hcltech.com","url":"https://alion.io/company/hcltech","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Product","role_family":"Product","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Crowdstrike","optional":false},{"name":"DLP","optional":false},{"name":"PCI DSS","optional":false},{"name":"PKI","optional":false},{"name":"SIEM","optional":false},{"name":"Zscaler","optional":false}],"status":"live","first_seen_at":"2026-11-13T07:28:55Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T07:28:55Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Summary\nLocation: Chennai & Noida (India)\nShould have 7+ years of relevant experience that includes:\nStrong Knowledge in Data Security DLP (Zscaler Cloud DLP, Forcepoint Endpoint DLP,Proofpoint Email DLP & Microsoft Purview Web DLP)\nStrong Knowledge in Symantec & Crowdstrike\nExpertise in designing and implementing McAfee DLP solutions McAfee ENS Encryption, TIE, DXL, ATD & Advanced knowledge about Data classification including.\nMcAfee DLP Discover\nMcAfee DLP Monitor\nMcAfee DLP Prevent\nMcAfee Host DLP and network DLP appliance\nMcAfee Device Control\nKey Responsibilities\nAdvance knowledge of McAfee ePo Platform in large Enterprises\nIntegration of DLP with SIEM\nAn Excellent knowledge in Data Privacy and Protection concepts. \nExperience in design and implementation of Data Protection technologies like DLP Database or File or Email Encryption or Data Masking Test Data Masking or Dynamic Data Masking PKI \nShould have experience in integrating data protection solutions with other security solutions and business intelligence solutions.\nDeploy Software/Firmware updates and Patches\nShould have good product understanding and problem-solving capability \nExcellent knowledge of PCI DSS and ERM compliance and standard \nEnsure protection of networks, systems, and applications by enforcement of DLP security policy and through use of systematic DLP event analysis\nPolicy exception configuration as per business requirement\nMonitor DLP information security alerts though the use of available DLP tools to respond, triage, and escalate as needed. \nAnalyze event/alert patterns to properly interpret and prioritize threats with available DLP tools and other data protection devices.\nSkill Requirements\nIdentify trends and drive requirements aimed at improving and enhancing existing data loss prevention detection policies.\nProvide support to projects that enhance reporting, workflow, change/incident/problem management.\nProvide technical advice and input for the support of integrated security systems and solutions.\nInterface with clients in the strategic design process to translate security and business requirements to improve the efficiency of daily tasks, monitoring, and processes with innovative ideas\nPerform the Root Cause Analysis\nProduct related problem management, bug-fixes\nCoordinate with OEM for support issues\nSoft skills\nShould have good verbal/written communication skills\nShould be willing to work in 24x7 environments\nFrom time to time travel opportunities may be assigned\nIncumbent should carry continual system improvement mindset and able to demonstrate in work.\nClient facing technical analysis report and presentation skill\nCapable to support and mentor team\nOther Requirements","description_format":"text","description_chars":2709,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Managed IT Services (MSP)","Systems Integrators","Engineering Services"],"lifecycle":[{"event":"open","at":"2026-11-13T07:28:55Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring 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