{"id":1536795,"url":"https://alion.io/job/hcltech-service-delivery-manager-dfs-2","title":"Service Delivery Manager (DFS)","company":{"id":225,"name":"HCLTech","domain":"hcltech.com","url":"https://alion.io/company/hcltech","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Mumbai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":18000,"max_usd":42000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":10},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-30T19:16:48Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-19T13:38:07Z","board_verified":true,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"Job Summary\nWe are seeking an experienced Technical Program Manager (TPM) to lead strategic Network and Datacenter infrastructure programs across the organization. The TPM will be responsible for driving planning, execution, deployment, modernization, and operational excellence initiatives involving enterprise networks, datacenter infrastructure, cloud connectivity, security, and capacity expansion.\nThe ideal candidate possesses strong program management expertise combined with deep technical knowledge of networking, datacenter technologies, infrastructure operations, and large-scale technology deployments.\nKey Responsibilities\nProgram Leadership & Execution\nLead end-to-end execution of Network and Datacenter transformation programs.\nDevelop and manage program roadmaps, project schedules, milestones, budgets, and success metrics.\nDrive infrastructure modernization, capacity expansion, network refresh, and datacenter migration initiatives.\nCoordinate cross-functional teams to deliver critical infrastructure projects on time and within budget.\nEnsure alignment of infrastructure programs with business, operational, and technology strategies.\nNetwork Infrastructure Management\nPartner with Network Engineering teams on LAN, WAN, WLAN, SD-WAN, Cloud Connectivity, and Network Security programs.\nDrive network lifecycle management, hardware refresh, software upgrades, and resiliency initiatives.\nOversee implementation of network scalability, availability, and performance improvements.\nManage dependencies across enterprise network, telecommunications, cloud, and security teams.\nDatacenter Program Management\nLead datacenter build-outs, consolidations, migrations, and capacity planning initiatives.\nCoordinate server, storage, virtualization, power, cooling, rack, and facility infrastructure programs.\nEnsure datacenter operational readiness and compliance with organizational standards.\nDrive infrastructure optimization, automation, and cost-efficiency initiatives.\nStakeholder & Vendor Management\nCollaborate with Infrastructure, Security, Cloud, Engineering, Facilities, Procurement, and Operations teams.\nManage relationships with OEMs, telecom providers, system integrators, and infrastructure vendors.\nPresent program status, risks, financials, and outcomes to executive stakeholders.\nFacilitate decision-making and drive alignment among diverse stakeholder groups.\nRisk & Governance Management\nEstablish governance frameworks and program review mechanisms.\nIdentify infrastructure risks, resource constraints, dependencies, and operational impacts.\nDrive mitigation plans and manage escalations effectively.\nEnsure compliance with organizational security, regulatory, and operational requirements.\nInfrastructure Operations & Continuous Improvement\nSupport high availability and disaster recovery initiatives.\nDrive automation, standardization, and operational excellence programs.\nMonitor KPIs related to uptime, incident reduction, capacity utilization, and service performance.\nLead post-implementation reviews and lessons-learned activities.\nSkill Requirements\n.\nOther 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