{"id":2288762,"url":"https://alion.io/job/hcltech-service-delivery-manager-dfs-4","title":"Service Delivery Manager (DFS)","company":{"id":225,"name":"HCLTech","domain":"hcltech.com","url":"https://alion.io/company/hcltech","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":18000,"max_usd":41000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":9},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-11T16:42:16Z","employer_posted_date":"2026-10-11","last_verified_at":"2026-10-20T18:59:33Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Job Summary\nSenior Level Project/Program Manager\nSenior Project Manager is in charge of schedules, budgets, resources and deliverables for project. Monitors teams to make sure goals and objectives are being kept. Knowledge of larger landscape without neglecting granular details while tracking project health, staying alert for risk and resolving issues as they arise. Maintains standards and monitors scope with project quality.\nResponsibilities\nOversees strategic plan, monitoring and adapting as needed\nCreates project plans\nMaintains project objectives\nMonitors production and quality to customer/stakeholder/sponsor standards\nIdentifies and resolves issues and risks\nReports on project progress, offers viable solutions and opportunities as they arise\nImplements change practices\nManages resources to make sure schedule is on track\nPortfolio management\nLead meetings and set expectations for project team\nMaintain budget\nReporting on projects and portfolios\nCompetencies\nBachelor’s degree required; masters preferred\n10+ years experience in project management, especially larger projects with established firms and Overall 15+ years exp.\nPMP certification required; PMO experience preferred\nExperience in Agile teams\nProven leadership skills\nExpertise in conflict resolution\nAnalytical and strong organizational skills, with excellent verbal and written ability\nProficiency with related software tools including but not limited to MS Project, MS Excel, etc.\nSoft skills\nExcellent communication and conversation skills (Verbal and Written)\nGood documentation skills\nGood working knowledge of MS OFFICE (Including and Visio)\nShould have a great customer handling skills\nAble to handle unforeseen situations\nCan drive HCL’s value and its methodology\nBe highly organized and a good multi-tasker.\nDetail-oriented\n(1.) To effectively manage cross functional teams to complete requirement analysis, solution identification, plan/ lead project deliverables (2.) To ensure customer satisfaction for project deliverable quality and security norms (3.) To prepare and submit weekly project status reports to confirm project progress to the customer (4.) To ensure that the project solutions/deliverables adhere to project framework and methodology compliance (5.) To analyse and submit financial reports of the project to the customer\nKey Responsibilities\nSenior Level Project/Program Manager\nSenior Project Manager is in charge of schedules, budgets, resources and deliverables for project. Monitors teams to make sure goals and objectives are being kept. Knowledge of larger landscape without neglecting granular details while tracking project health, staying alert for risk and resolving issues as they arise. Maintains standards and monitors scope with project quality.\nResponsibilities\nOversees strategic plan, monitoring and adapting as needed\nCreates project plans\nMaintains project objectives\nMonitors production and quality to customer/stakeholder/sponsor standards\nIdentifies and resolves issues and risks\nReports on project progress, offers viable solutions and opportunities as they arise\nImplements change practices\nManages resources to make sure schedule is on track\nPortfolio management\nLead meetings and set expectations for project team\nMaintain budget\nReporting on projects and portfolios\nCompetencies\nBachelor’s degree required; masters preferred\n10+ years experience in project management, especially larger projects with established firms and Overall 15+ years exp.\nPMP certification required; PMO experience preferred\nExperience in Agile teams\nProven leadership skills\nExpertise in conflict resolution\nAnalytical and strong organizational skills, with excellent verbal and written ability\nProficiency with related software tools including but not limited to MS Project, MS Excel, etc.\nSoft skills\nExcellent communication and conversation skills (Verbal and Written)\nGood documentation skills\nGood working knowledge of MS OFFICE (Including and Visio)\nShould have a great customer handling skills\nAble to handle unforeseen situations\nCan drive HCL’s value and its methodology\nBe highly organized and a good multi-tasker.\nDetail-oriented\n(1.) To effectively manage cross functional teams to complete requirement analysis, solution identification, plan/ lead project deliverables (2.) To ensure customer satisfaction for project deliverable quality and security norms (3.) To prepare and submit weekly project status reports to confirm project progress to the customer (4.) To ensure that the project solutions/deliverables adhere to project framework and methodology compliance (5.) To analyse and submit financial reports of the project to the customer\nSkill Requirements\nSenior Level Project/Program Manager\nSenior Project Manager is in charge of schedules, budgets, resources and deliverables for project. Monitors teams to make sure goals and objectives are being kept. Knowledge of larger landscape without neglecting granular details while tracking project health, staying alert for risk and resolving issues as they arise. Maintains standards and monitors scope with project quality.\nResponsibilities\nOversees strategic plan, monitoring and adapting as needed\nCreates project plans\nMaintains project objectives\nMonitors production and quality to customer/stakeholder/sponsor standards\nIdentifies and resolves issues and risks\nReports on project progress, offers viable solutions and opportunities as they arise\nImplements change practices\nManages resources to make sure schedule is on track\nPortfolio management\nLead meetings and set expectations for project team\nMaintain budget\nReporting on projects and portfolios\nCompetencies\nBachelor’s degree required; masters preferred\n10+ years experience in project management, especially larger projects with established firms and Overall 15+ years exp.\nPMP certification required; PMO experience preferred\nExperience in Agile teams\nProven leadership skills\nExpertise in conflict resolution\nAnalytical and strong organizational skills, with excellent verbal and written ability\nProficiency with related software tools including but not limited to MS Project, MS Excel, etc.\nSoft skills\nExcellent communication and conversation skills (Verbal and Written)\nGood documentation skills\nGood working knowledge of MS OFFICE (Including and Visio)\nShould have a great customer handling skills\nAble to handle unforeseen situations\nCan drive HCL’s value and its methodology\nBe highly organized and a good multi-tasker.\nDetail-oriented\n(1.) To effectively manage cross functional teams to complete requirement analysis, solution identification, plan/ lead project deliverables (2.) To ensure customer satisfaction for project deliverable quality and security norms (3.) To prepare and submit weekly project status reports to confirm project progress to the customer (4.) To ensure that the project solutions/deliverables adhere to project framework and methodology compliance (5.) To analyse and submit financial reports of the project to the customer\nOther Requirements\nSDM","description_format":"text","description_chars":7025,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":10,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-10-11T16:42:16Z"}],"visa":[],"liveness":{"score":84,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.936,"p_room":0.9,"age_days":8,"expected_fill_days":22,"reasons":["conf:2","wave","velocity","win:mid","comp:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/hcltech-service-delivery-manager-dfs-4","json_url":"https://alion.io/job/hcltech-service-delivery-manager-dfs-4.json","meta":{"generated_at":"2026-10-20T22:19:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26115,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":225},"rest":"https://alion.io/mcp/rest/get_company?id=225"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhcltech-service-delivery-manager-dfs-4"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhcltech-service-delivery-manager-dfs-4"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhcltech-service-delivery-manager-dfs-4"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hcltech-service-delivery-manager-dfs-4\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhcltech-service-delivery-manager-dfs-4"}]}