{"id":2521512,"url":"https://alion.io/job/hcltech-sme-iam-operations-2","title":"SME - IAM Operations","company":{"id":225,"name":"HCLTech","domain":"hcltech.com","url":"https://alion.io/company/hcltech","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Security","role_family":"Security","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":19500,"max_usd":43000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":11},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Ansible","optional":false},{"name":"DNS","optional":false},{"name":"HashiCorp Vault","optional":false},{"name":"IAM","optional":false},{"name":"ITSM","optional":false},{"name":"Kubernetes","optional":false},{"name":"LDAP","optional":false},{"name":"Least Privilege","optional":false},{"name":"Linux","optional":false},{"name":"PKI","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"Rest API","optional":false},{"name":"Terraform","optional":false},{"name":"Unix","optional":false},{"name":"Vault","optional":false},{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"GCP","optional":true},{"name":"OpenShift","optional":true},{"name":"SIEM","optional":true}],"status":"live","first_seen_at":"2026-10-14T11:08:25Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-15T02:46:50Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Summary\nLocation: IBM India, Pune/Bangalore/Hyderabad/NCR Role Type: Permanent Department: Cybersecurity Experience Level: 5-8 years | Proficiency Level: Experienced Role Overview: The IAM Operations Practitioner will support the day-to-day operation, administration, monitoring, and continual improvement of the Cyber Privileged Access Management (CPAM) service using HashiCorp Vault. The practitioner will manage privileged identities, secrets, authentication methods, policies, tokens, namespaces, and onboarding activities while ensuring secure, reliable, and audit-ready service delivery. The role requires strong operational ownership, structured troubleshooting, adherence to ITSM processes, and close collaboration with application, infrastructure, cloud, security, and service-management teams.\nKey Responsibilities:\nOperate and administer HashiCorp Vault environments supporting enterprise CPAM and secrets-management services.\nHandle incidents, service requests, problems, and changes in accordance with agreed SLAs, operational procedures, and change controls.\nOnboard applications, platforms, service accounts, and machine identities to Vault using approved authentication methods and secrets engines.\nConfigure and maintain Vault policies, roles, identity entities/groups, tokens, leases, namespaces, and access-control mappings based on least-privilege principles.\nSupport static and dynamic secrets, credential issuance, revocation, renewal, and rotation processes.\nMonitor Vault availability, health, capacity, audit logs, replication status, and operational alerts; perform first-level analysis and coordinate recovery actions.\nTroubleshoot authentication, authorization, policy, token, lease, API, certificate, connectivity, and application-integration issues.\nSupport high-availability, backup, restore, disaster-recovery, seal/unseal, rekey, and controlled failover activities under approved procedures.\nPerform privileged access reviews, emergency-access validation, evidence collection, and remediation of policy or credential exceptions.\nPrepare root-cause analysis for recurring or major incidents and implement preventive actions to reduce repeat failures.\nMaintain runbooks, SOPs, knowledge articles, troubleshooting guides, configuration records, and audit evidence.\nIdentify opportunities for automation, monitoring enhancement, operational simplification, and reduction of manual privileged-access activities.\nParticipate in shift handovers, service reviews, backlog reviews, audit support, and stakeholder communications.\nProvide technical guidance and knowledge transfer to junior practitioners and collaborate effectively across distributed teams.\nRequired Skills and Qualifications:\n5-8 years of overall experience in IAM, PAM/CPAM, cybersecurity operations, platform operations, or secrets management, including hands-on HashiCorp Vault experience.\nPractical knowledge of Vault architecture, storage concepts, high availability, seal/unseal, namespaces, audit devices, replication, and disaster-recovery concepts.\nHands-on experience with Vault authentication methods such as AppRole, LDAP, OIDC, Kubernetes, cloud-based authentication, or equivalent enterprise patterns.\nExperience configuring Vault ACL policies, identity entities/groups, token lifecycle, leases, and least-privilege access controls.\nWorking knowledge of secrets engines such as KV, database, PKI, transit, SSH, cloud, or other applicable engines.\nAbility to use Vault UI, CLI, REST API, and configuration files for administration and troubleshooting.\nExperience in application and workload onboarding, secret-path design, credential rotation, and integration troubleshooting.\nStrong Linux/Unix administration skills and working knowledge of networking, TLS, certificates, DNS, load balancers, and firewalls.\nWorking knowledge of scripting or automation using Python, Shell, PowerShell, JSON, YAML, Terraform, Ansible, or equiva\nKey Responsibilities\nFamiliarity with monitoring and logging platforms and the ability to analyse Vault audit and operational logs.\nGood understanding of IAM/PAM principles, privileged-account lifecycle, machine identities, RBAC, least privilege, segregation of duties, and emergency access.\nExperience working with ITSM processes including incident, request, problem, change, knowledge, and service-level management.\nStrong troubleshooting, analytical, documentation, and stakeholder-communication skills.\nPreferred Qualifications:\nHashiCorp Certified: Vault Associate or Vault Operations Professional certification.\nExperience operating Vault Enterprise in production and supporting performance or disaster-recovery replication.\nExposure to Kubernetes/OpenShift and public-cloud environments such as AWS, Azure, or Google Cloud.\nUnderstanding of HSM, KMS, PKI, certificate lifecycle, encryption, and regulatory control requirements.\nExperience with enterprise monitoring, SIEM, observability, and automation platforms.\nExperience supporting 24x7 managed services or globally distributed operations.\nSoft Skills:\nStrong ownership and disciplined follow-through in an operations environment.\nClear written and verbal communication with technical and non-technical stakeholders.\nCollaborative and proactive approach to incident resolution and service improvement.\nAbility to prioritise multiple operational demands and work effectively under pressure.\nAttention to detail, security awareness, and commitment to accurate audit evidence and documentation.\nSkill Requirements\nOther 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