{"id":2929119,"url":"https://alion.io/job/hcltech-sme-kubernetes-terraform-3","title":"SME - Kubernetes, Terraform","company":{"id":225,"name":"HCLTech","domain":"hcltech.com","url":"https://alion.io/company/hcltech","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"ServiceNow","optional":false},{"name":"TCP/IP","optional":false}],"status":"live","first_seen_at":"2026-10-20T14:13:40Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-23T01:13:37Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Job Summary\nExperienced L2 Support Engineer to provide production support for the Siemens Industrial Edge Management (IEM) platform, which underpins critical manufacturing operations across Ford's plant network. This role requires strong hands-on expertise in Kubernetes administration, Linux systems, and networking, combined with the ability to operate effectively in a fast-paced, SLA-driven, 24x7 industrial support environment. The ideal candidate will act as the front-line technical responder for incidents and service requests related to the IEM platform, ensuring platform availability, performance, and stability while coordinating closely with L3 Engineering teams for complex escalations\nKey Responsibilities\nProvide L2 support for the Siemens Industrial Edge Management (IEM) platform Troubleshoot and resolve issues related to: Kubernetes clusters Linux operating systems Network connectivity Platform availability and performance Manage incidents and service requests through ServiceNow Support emergency application deployments and production-critical recovery activities Coordinate with L3 Engineering teams for complex issues and escalations Participate in knowledge transition and shadowing activities Support ongoing monitoring, maintenance, and operational stability of the IEM platform\nSkill Requirements\nKubernetes Cluster administration Troubleshooting worker/master nodes Pod and container troubleshooting Deployment and upgrade management Kubernetes networking fundamentals Linux Linux system administration Service troubleshooting Log analysis Performance monitoring Shell scripting fundamentals Networking TCP/IP fundamentals DNS, DHCP Routing and switching concepts Firewall and connectivity troubleshooting IT Operations Incident and problem management ServiceNow ticket handling SLA-driven support environment Root cause analysis (RCA)\nOther Requirements\nStrong verbal and written English communication Ability to work independently in a 24x7 support model Stakeholder management and customer interaction skills Analytical problem-solving mindset","description_format":"text","description_chars":2077,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-10-20T14:13:40Z"}],"visa":[],"liveness":{"score":99,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.993,"p_room":1,"age_days":1,"expected_fill_days":19,"reasons":["conf:3","wave","velocity","win:early","comp:brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/hcltech-sme-kubernetes-terraform-3","json_url":"https://alion.io/job/hcltech-sme-kubernetes-terraform-3.json","meta":{"generated_at":"2026-10-23T05:10:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8516,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":225},"rest":"https://alion.io/mcp/rest/get_company?id=225"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhcltech-sme-kubernetes-terraform-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhcltech-sme-kubernetes-terraform-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhcltech-sme-kubernetes-terraform-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hcltech-sme-kubernetes-terraform-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhcltech-sme-kubernetes-terraform-3"}]}