{"id":4207229,"url":"https://alion.io/job/hcltech-sr-administrator-support-operations-5","title":"Sr Administrator (Support & Operations)","company":{"id":225,"name":"HCLTech","domain":"hcltech.com","url":"https://alion.io/company/hcltech","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LDAP","optional":false},{"name":"Linux","optional":false},{"name":"Oracle","optional":false},{"name":"Oracle ERP","optional":false},{"name":"Unix","optional":false}],"status":"live","first_seen_at":"2026-11-12T23:56:07Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T23:56:07Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Summary\nTypically 4+ years of experience in OCI platform support\nOracle Internet Directory (OID), Oracle Access Manager (OAM)\nUnderlying Platform: Oracle WebLogic Server\nAn experienced Oracle Fusion Middleware L2 Engineer to administer, support and troubleshoot enterprise Oracle Middleware environments. The candidate should have strong hands-on expertise in OID/OAM\nThe role will be responsible for, , security and access integrations, production incident resolution, patching, monitoring and operational support.\n.\n1. Oracle Internet Directory (OID)\nAdministration and operational support of Oracle Internet Directory.\nSupport LDAP directory services used by enterprise applications.\nTroubleshoot LDAP connectivity, authentication and directory-related application issues.\nSupport user/group and directory integration troubleshooting.\nMonitor OID availability and diagnose service/configuration issues.\nCoordinate troubleshooting of integrations between OID, OAM, WebLogic and applications.\n2. Oracle Access Manager (OAM)\nAdministration and operational support of Oracle Access Manager.\nTroubleshoot authentication, SSO and application-access issues.\nSupport integrations between OAM, OID, WebLogic and protected applications.\nTroubleshoot authentication flows, access policies and application onboarding/configuration issues.\nSupport certificates and SSL-related troubleshooting associated with authentication services.\nKey Responsibilities\n3. Production Support Responsibilities\nProvide L2 support on OID / OAM service outages.\nPerform root-cause analysis for recurring and critical issues.\nSupport production deployments, releases and configuration changes.\nSupport patching and maintenance activities.\nParticipate in incident, problem and change-management processes.\nPrepare/update technical documentation, SOPs, runbooks and troubleshooting procedures.\nWork with application, database, network, security, infrastructure and vendor teams for issue resolution.\nParticipate in major incident calls and drive middleware-related technical investigation.\nOracle Internet Directory (OID) , Oracle Access Manager (OAM), Linux/Unix\nSkill Requirements\nOther Requirements","description_format":"text","description_chars":2173,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Managed IT Services (MSP)","Systems Integrators","Engineering Services"],"lifecycle":[{"event":"open","at":"2026-11-12T23:56:07Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":14,"reasons":["conf:0","win:early","comp:brand"],"computed_at":"2026-11-13T00:43:56Z"},"pay":null,"html_url":"https://alion.io/job/hcltech-sr-administrator-support-operations-5","json_url":"https://alion.io/job/hcltech-sr-administrator-support-operations-5.json","meta":{"generated_at":"2026-11-13T00:43:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1639,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":225},"rest":"https://alion.io/mcp/rest/get_company?id=225"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhcltech-sr-administrator-support-operations-5"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhcltech-sr-administrator-support-operations-5"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhcltech-sr-administrator-support-operations-5"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hcltech-sr-administrator-support-operations-5\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhcltech-sr-administrator-support-operations-5"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4207229}},{"tool":"search_jobs","arguments":{"company":"hcltech.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4207229},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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