{"id":2521594,"url":"https://alion.io/job/hcltech-sr-administrator-support-operations","title":"Sr Administrator (Support & Operations)","company":{"id":225,"name":"HCLTech","domain":"hcltech.com","url":"https://alion.io/company/hcltech","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise 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API","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"SOAP","optional":false},{"name":"SQL","optional":false},{"name":"Terraform","optional":false},{"name":"Agile","optional":true},{"name":"COBOL","optional":true},{"name":"IBM MQ","optional":true},{"name":"Kubernetes","optional":true},{"name":"Splunk","optional":true}],"status":"live","first_seen_at":"2026-10-14T11:08:25Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-14T11:08:25Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Summary\n5+ yrs of relevant Expertise in IBM App Connect Enterprise (ACE), IBM Sterling B2B Integrator (SI), and Boomi Integration Platform .\nLocation: Noida or Bangalore\nIBM ACE:\nThorough understanding of integration architecture, message flows, data mapping, transformation logic, and enterprise integration patterns.\nStrong experience in IBM ACE production support, monitoring, troubleshooting, and minor enhancements.\nExperience in environment upgrades, patching, deployment activities, and production support.\nProficiency in basic Java, ESQL, SQL, XML, and XSLT and Knowledge of XML schema validation and XSLT-based transformations.\nFamiliarity with messaging and integration patterns such as:\nPublish/Subscribe\nRequest/Response\nEvent-Driven Architecture\nMessage Routing and Transformation\nREST/SOAP Web Services\nExperience with SSL/TLS certificate management, keystore/truststore configuration, and security troubleshooting.\nBoomi:\nStrong hands-on experience supporting Boomi AtomSphere in production environments.\nExperience with Boomi Corporate iPaaS and Boomi OCADO iPaaS monitoring, support, and troubleshooting.\nGood understanding of Boomi processes, connectors, APIs, Atom Management, deployments, scheduling, and process reporting.\nShould have knowledge on Azure cloud fundamentals and should be able to support.\nExperience in incident management, problem management, RCA, and production support within SLA-driven environments.\nAbility to analyse logs, troubleshoot integration failures, and resolve API/data flow issues.\nWorking knowledge of Microsoft Azure services including AKS, Storage, Key Vault, and Azure Monitor.\nHands-on experience with Terraform (Infrastructure as Code), including module management, deployments, and environment support.\nExperience using Azure DevOps for deployment and release support.\nKnowledge of REST/SOAP APIs, JSON, XML, and integration support best practices.\nStrong communication and stakeholder management skills.\nKnowledge of ITIL processes (Incident, Problem, Change Management).\nIBM Sterling Integrator:\nHands-on experience with IBM Sterling B2B Integrator (SI) administration, development, and support.\nStrong knowledge of EDI standards including X12, EDIFACT, XML, CSV, Flat Files, and trading partner implementations.\nExpertise in data mapping, transformation, validation, and transaction monitoring.\nExperience inTrading Partner onboarding/offboarding, partner communication setup, and support.\nAS2, SFTP, MQ, MFT, SMTP communication protocols.\n SSL/TLS certificates, keystore/truststore management.\nNetwork troubleshooting (firewalls, DNS, ports, connectivity issues).\nBusiness process development and support.\nSupport & Operations\nUnderstanding of cloud and on-premises infrastructure support.\nExperience in business process development, support, and maintenance.\nStrong incident management, problem management, and root cause analysis skills.\nFlexible to provide production support and implement minor code/configuration changes.\nAbility to provide 24x7 On-Call Support for critical production issues and participate in bridge/conference calls as per SLA requirements.\nExperience with release management, deployment support, environment health checks, and operational monitoring\nGood to Have:\nExperience in Retail, Supply Chain, eCommerce or OCADO environments.\nExposure to Boomi API Management.\nExperience with Log Analytics, Application Insights, Splunk, or similar monitoring tools.\nUnderstanding of Agile and DevOps ways of working.\nBoomi, IBM Ace Certification\nBasic understanding of IBM MQ including queue managers, queues, channels, clustering, and troubleshooting.\nExperience with map editor for sterling integration in developing maps.\nKey Responsibilities\n5+ yrs of relevant Expertise in IBM App Connect Enterprise (ACE), IBM Sterling B2B Integrator (SI), and Boomi Integration Platform .\nLocation: Noida or Bangalore\nIBM ACE:\nThorough understanding of integration architecture, message flows, data mapping, transformation logic, and enterprise integration patterns.\nStrong experience in IBM ACE production support, monitoring, troubleshooting, and minor enhancements.\nExperience in environment upgrades, patching, deployment activities, and production support.\nProficiency in basic Java, ESQL, SQL, XML, and XSLT and Knowledge of XML schema validation and XSLT-based transformations.\nFamiliarity with messaging and integration patterns such as:\nPublish/Subscribe\nRequest/Response\nEvent-Driven Architecture\nMessage Routing and Transformation\nREST/SOAP Web Services\nExperience with SSL/TLS certificate management, keystore/truststore configuration, and security troubleshooting.\nBoomi:\nStrong hands-on experience supporting Boomi AtomSphere in production environments.\nExperience with Boomi Corporate iPaaS and Boomi OCADO iPaaS monitoring, support, and troubleshooting.\nGood understanding of Boomi processes, connectors, APIs, Atom Management, deployments, scheduling, and process reporting.\nShould have knowledge on Azure cloud fundamentals and should be able to support.\nExperience in incident management, problem management, RCA, and production support within SLA-driven environments.\nAbility to analyse logs, troubleshoot integration failures, and resolve API/data flow issues.\nWorking knowledge of Microsoft Azure services including AKS, Storage, Key Vault, and Azure Monitor.\nHands-on experience with Terraform (Infrastructure as Code), including module management, deployments, and environment support.\nExperience using Azure DevOps for deployment and release support.\nKnowledge of REST/SOAP APIs, JSON, XML, and integration support best practices.\nStrong communication and stakeholder management skills.\nKnowledge of ITIL processes (Incident, Problem, Change Management).\nIBM Sterling Integrator:\nHands-on experience with IBM Sterling B2B Integrator (SI) administration, development, and support.\nStrong knowledge of EDI standards including X12, EDIFACT, XML, CSV, Flat Files, and trading partner implementations.\nExpertise in data mapping, transformation, validation, and transaction monitoring.\nExperience inTrading Partner onboarding/offboarding, partner communication setup, and support.\nAS2, SFTP, MQ, MFT, SMTP communication protocols.\n SSL/TLS certificates, keystore/truststore management.\nNetwork troubleshooting (firewalls, DNS, ports, connectivity issues).\nBusiness process development and support.\nSupport & Operations\nUnderstanding of cloud and on-premises infrastructure support.\nExperience in business process development, support, and maintenance.\nStrong incident management, problem management, and root cause analysis skills.\nFlexible to provide production support and implement minor code/configuration changes.\nAbility to provide 24x7 On-Call Support for critical production issues and participate in bridge/conference calls as per SLA requirements.\nExperience with release management, deployment support, environment health checks, and operational monitoring\nGood to Have:\nExperience in Retail, Supply Chain, eCommerce or OCADO environments.\nExposure to Boomi API Management.\nExperience with Log Analytics, Application Insights, Splunk, or similar monitoring tools.\nUnderstanding of Agile and DevOps ways of working.\nBoomi, IBM Ace Certification\nBasic understanding of IBM MQ including queue managers, queues, channels, clustering, and troubleshooting.\nExperience with map editor for sterling integration in developing maps.\nSkill Requirements\n5+ yrs of relevant Expertise in IBM App Connect Enterprise (ACE), IBM Sterling B2B Integrator (SI), and Boomi Integration Platform .\nLocation: Noida or Bangalore\nIBM ACE:\nThorough understanding of integration architecture, message flows, data mapping, transformation logic, and enterprise integration patterns.\nStrong experience in IBM ACE production support, monitoring, troubleshooting, and minor enhancements.\nExperience in environment upgrades, patching, deployment activities, and production support.\nProficiency in basic Java, ESQL, SQL, XML, and XSLT and Knowledge of XML schema validation and XSLT-based transformations.\nFamiliarity with messaging and integration patterns such as:\nPublish/Subscribe\nRequest/Response\nEvent-Driven Architecture\nMessage Routing and Transformation\nREST/SOAP Web Services\nExperience with SSL/TLS certificate management, keystore/truststore configuration, and security troubleshooting.\nBoomi:\nStrong hands-on experience supporting Boomi AtomSphere in production environments.\nExperience with Boomi Corporate iPaaS and Boomi OCADO iPaaS monitoring, support, and troubleshooting.\nGood understanding of Boomi processes, connectors, APIs, Atom Management, deployments, scheduling, and process reporting.\nShould have knowledge on Azure cloud fundamentals and should be able to support.\nExperience in incident management, problem management, RCA, and production support within SLA-driven environments.\nAbility to analyse logs, troubleshoot integration failures, and resolve API/data flow issues.\nWorking knowledge of Microsoft Azure services including AKS, Storage, Key Vault, and Azure Monitor.\nHands-on experience with Terraform (Infrastructure as Code), including module management, deployments, and environment support.\nExperience using Azure DevOps for deployment and release support.\nKnowledge of REST/SOAP APIs, JSON, XML, and integration support best practices.\nStrong communication and stakeholder management skills.\nKnowledge of ITIL processes (Incident, Problem, Change Management).\nIBM Sterling Integrator:\nHands-on experience with IBM Sterling B2B Integrator (SI) administration, development, and support.\nStrong knowledge of EDI standards including X12, EDIFACT, XML, CSV, Flat Files, and trading partner implementations.\nExpertise in data mapping, transformation, validation, and transaction monitoring.\nExperience inTrading Partner onboarding/offboarding, partner communication setup, and support.\nAS2, SFTP, MQ, MFT, SMTP communication protocols.\n SSL/TLS certificates, keystore/truststore management.\nNetwork troubleshooting (firewalls, DNS, ports, connectivity issues).\nBusiness process development and support.\nSupport & Operations\nUnderstanding of cloud and on-premises infrastructure support.\nExperience in business process development, support, and maintenance.\nStrong incident management, problem management, and root cause analysis skills.\nFlexible to provide production support and implement minor code/configuration changes.\nAbility to provide 24x7 On-Call Support for critical production issues and participate in bridge/conference calls as per SLA requirements.\nExperience with release management, deployment support, environment health checks, and operational monitoring\nGood to Have:\nExperience in Retail, Supply Chain, eCommerce or OCADO environments.\nExposure to Boomi API Management.\nExperience with Log Analytics, Application Insights, Splunk, or similar monitoring tools.\nUnderstanding of Agile and DevOps ways of working.\nBoomi, IBM Ace Certification\nBasic understanding of IBM MQ including queue managers, queues, channels, clustering, and troubleshooting.\nExperience with map editor for sterling integration in developing maps.\nOther Requirements\n5+ yrs of relevant Expertise in IBM App Connect Enterprise (ACE), IBM Sterling B2B Integrator (SI), and Boomi Integration Platform .\nLocation: Noida or Bangalore\nIBM ACE:\nThorough understanding of integration architecture, message flows, data mapping, transformation logic, and enterprise integration patterns.\nStrong experience in IBM ACE production support, monitoring, troubleshooting, and minor enhancements.\nExperience in environment upgrades, patching, deployment activities, and production support.\nProficiency in basic Java, ESQL, SQL, XML, and XSLT and Knowledge of XML schema validation and XSLT-based transformations.\nFamiliarity with messaging and integration patterns such as:\nPublish/Subscribe\nRequest/Response\nEvent-Driven Architecture\nMessage Routing and Transformation\nREST/SOAP Web Services\nExperience with SSL/TLS 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