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Daily Operations Planning: Plan daily study schedule and staffing, Assign operators to sessions, Ensure equipment and environment readiness\n2. Team Supervision: Conduct huddles and shift handovers, Monitor attendance and productivity, Coach operators on process adherence\n3. SLA & KPI Management: Track session completion, quality and rework metrics, Review operational dashboards, Drive performance improvements\n4. Issue & Escalation Handling: Act as first-level escalation point, Coordinate with mission control and technical leads, Track issue closure\n5. Reporting & Governance: Prepare daily/weekly operational reports, Maintain action, risk and incident logs, Support client updates\n6. 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