{"id":3534788,"url":"https://alion.io/job/hcltech-team-lead-9","title":"Team Lead","company":{"id":225,"name":"HCLTech","domain":"hcltech.com","url":"https://alion.io/company/hcltech","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Management","role_family":"Management","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lucknow, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-10-30T17:09:53Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-05T06:45:07Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Job Summary\nSenior/Lead Analyst | SB&A and nCINO\n\nReports To\n\nTeam Leader\n\nExperience\n\nSenior Analyst: 4-6 years\n\nJob Summary\nSupport the end-to-end processing of Small Business & Agriculture (SB&A) lending applications by performing application triage, CCR and KYC verification, mailbox management, lending workflow administration, document validation, customer onboarding support, and application routing activities. Ensure all cases are processed within agreed SLAs while maintaining compliance with regulatory requirements, operational controls, and quality standards.\nKey Responsibilities\nReview and triage SB&A lending applications originating through Branch, Direct, GWS, SBASP and digital channels.\nAssess customer eligibility using business rules, SME exposure calculations, credit grades, repayment capacity results and lending thresholds.\nCategorize and route applications to appropriate lending queues based on entity type, product type, sector and eligibility outcomes.\nPerform Central Credit Register (CCR) checks and process credit enquiries through CRIF.\nComplete Know Your Customer (KYC) reviews and anti-money laundering checks using Equiniti/KYCNe.\nValidate supporting documentation including financial statements, business plans, SBCI documentation, grant approvals and customer identification documents.\nManage SB&A shared mailboxes and respond to lending, DocuSign, CCR, lender and customer queries within SLA.\nProcess DocuSign requests, positive affirmations, facility letter reissues and customer authentication requests.\nUpdate lending systems including nCino, Toscana, CRIF and related workflow applications.\nInvestigate and resolve CCR errors, KYC exceptions, application discrepancies and workflow failures.\nMaintain accurate case notes, audit trails, workflow records and customer contact logs.\nMeet productivity, quality and compliance standards while supporting continuous process improvements.\nSkill Requirements\nRelevant banking operations, loan processing, KYC, customer service or financial services experience.\nKnowledge in lending operations, underwriting support, business banking operations or KYC/AML processes.\nNumerical accuracy, document/system reconciliation, clear business writing and practical Excel skills.\nExperience in business banking operations, lending support, credit administration, CCR/KYC processing or SME lending.\nAssociate: routine cases with guidance; Analyst: independently trained processing; Senior Analyst: complex cases and authorised peer-review/KT support.\nGraduate in Commerce, Business Administration, Finance, Banking or related discipline. Work within approved permissions and protect customer information.\nBusiness Banking Knowledge\nUnderstanding of Small Business and Agricultural lending products.\nKnowledge of loan and overdraft processing.\nWorking knowledge of SME Exposure, Total Group Exposure (TGE) and repayment capacity assessments.\nKnowledge of business entities including Sole Traders, Limited Companies, Registered and Unregistered Partnerships.\nUnderstanding of CCR, KYC, AML and customer due diligence requirements.\nFamiliarity with SBCI, Agri Lending, Business Start-Up Loans, Commercial Lending and Contingent Liability products.\nAwareness of credit risk indicators, lending eligibility criteria and supporting document requirements.\nLanguage & Communication\nExcellent written and verbal English with professional customer-service etiquette.\nAbility to communicate professionally with customers, lenders, business advisors and internal stakeholders.\nStrong email drafting and mailbox management skills.\nAbility to explain lending requirements and documentation requests clearly.\nEffective stakeholder management and customer service orientation.\nOther Requirements","description_format":"text","description_chars":3753,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Professional Services","Science & Engineering","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-10-30T17:09:53Z"}],"visa":[],"liveness":{"score":99,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.986,"p_room":1,"age_days":5,"expected_fill_days":26,"reasons":["conf:5","wave","velocity","win:early","comp:brand"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/hcltech-team-lead-9","json_url":"https://alion.io/job/hcltech-team-lead-9.json","meta":{"generated_at":"2026-11-05T10:49:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13855,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":225},"rest":"https://alion.io/mcp/rest/get_company?id=225"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhcltech-team-lead-9"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhcltech-team-lead-9"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhcltech-team-lead-9"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hcltech-team-lead-9\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhcltech-team-lead-9"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3534788}},{"tool":"search_jobs","arguments":{"company":"hcltech.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3534788},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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