{"id":1999056,"url":"https://alion.io/job/hcltech-technical-lead-support-operations","title":"Technical Lead (Support & Operations)","company":{"id":225,"name":"HCLTech","domain":"hcltech.com","url":"https://alion.io/company/hcltech","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Backend","role_family":"Backend","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Grafana","optional":false},{"name":"Java","optional":false},{"name":"Loki","optional":false},{"name":"Mimir","optional":false},{"name":"OpenTelemetry","optional":false},{"name":"Python","optional":false},{"name":"Spring Boot","optional":false},{"name":"Spring Cloud","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-07T10:19:21Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-10T20:58:56Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Job Summary\nJob Description Job Title: Software Engineer - Observability Division: IT Department: Group Platform Services & Engineering / Observability Location: Powai Hiring Manager: Piyush Baid Reporting Manager: Tom Price 1) Job/Group Overview: Engineer within the Group Platform Services & Engineering division which provides the Nomura group common services to Development, Inf rastructure and Production Services. This is a technical position responsible for engineering, design, development and integration of the monitoring & observability platform. The successful candidate will have a vital role in shaping future monitoring strategy and direction within the Nomura Group. A fantastic opportunity for somebody with 5+ years IT experience to work with state-of-the-art technologies to deliver industry leading solutions in the Telemetry, Observability and Monitoring space. The successful candidate would join a team of enthusiastic, highly intellectual, creative and forward-thinking sof tware engineers who are working to radically transform how the Nomura Group manages the operation of its estate. The position is within a global team consisting of 20 team members, across Engineering and SRE, bringing change across the organisation. The candidate will work closely with their peers in other regions as well as other development teams to facilitate the strategic objectives of the team. The challenges we strive to solve include scalability and performance related to delivering a platform used by the entire Nomura Group. The monitoring platform consists of a combination of platforms and frameworks from in house, vendors, and open source. This includes Spring Cloud Gateway, Spring Boot, Grafana UI, Loki, Mimir, Tempo, Sloth, RightITNow, EverBridge, and Open Telemetry. 2) Responsibilties:\nEngage closely with Macquarie IT leadership to understand their monitoring /observability setup, gather requirements and drive changes / solution to help with their adoption of TOM platform and event management policies.\nDesign and develop next-generation observability features using modern technologies like Grafana, OpenTelemetry, and cloud-native tools in an agile environment on Linux and Windows platforms\nParticipate in the full sof tware development lifecycle, f rom concept and design through testing and deployment\nCollaborate in a global agile team environment using modern development practices, participating in sprint planning, code reviews, and continuous improvement initiatives\nBuild and maintain scalable, reliable monitoring solutions that support Nomura's global inf rastructure\nContribute to architectural decisions that influence the future direction of Nomura's observability platform\nContribute to technical initiatives to transform Nomura's monitoring capabilities, working with cross - functional teams to deliver high-impact solutions\nChampion observability best practices across the organization, helping teams leverage data-driven insights to improve system reliability and performance\nPartner with Site Reliability Engineering (SRE) teams to optimize operational ef f iciency and enhance system resilience\nMentor and guide other engineers, sharing your sof tware engineering best practices, and expertise in monitoring and observability patterns 3) Requirements (indicate mandatory and/or preferred): Mandatory:\nJava 8+, and Python Experience (3+ years)\nExperience of CI/\nKey Responsibilities\nJob Description Job Title: Software Engineer - Observability Division: IT Department: Group Platform Services & Engineering / Observability Location: Powai Hiring Manager: Piyush Baid Reporting Manager: Tom Price 1) Job/Group Overview: Engineer within the Group Platform Services & Engineering division which provides the Nomura group common services to Development, Inf rastructure and Production Services. This is a technical position responsible for engineering, design, development and integration of the monitoring & observability platform. The successful candidate will have a vital role in shaping future monitoring strategy and direction within the Nomura Group. A fantastic opportunity for somebody with 5+ years IT experience to work with state-of-the-art technologies to deliver industry leading solutions in the Telemetry, Observability and Monitoring space. The successful candidate would join a team of enthusiastic, highly intellectual, creative and forward-thinking sof tware engineers who are working to radically transform how the Nomura Group manages the operation of its estate. The position is within a global team consisting of 20 team members, across Engineering and SRE, bringing change across the organisation. The candidate will work closely with their peers in other regions as well as other development teams to facilitate the strategic objectives of the team. The challenges we strive to solve include scalability and performance related to delivering a platform used by the entire Nomura Group. The monitoring platform consists of a combination of platforms and frameworks from in house, vendors, and open source. This includes Spring Cloud Gateway, Spring Boot, Grafana UI, Loki, Mimir, Tempo, Sloth, RightITNow, EverBridge, and Open Telemetry. 2) Responsibilties:\nEngage closely with Macquarie IT leadership to understand their monitoring /observability setup, gather requirements and drive changes / solution to help with their adoption of TOM platform and event management policies.\nDesign and develop next-generation observability features using modern technologies like Grafana, OpenTelemetry, and cloud-native tools in an agile environment on Linux and Windows platforms\nParticipate in the full sof tware development lifecycle, f rom concept and design through testing and deployment\nCollaborate in a global agile team environment using modern development practices, participating in sprint planning, code reviews, and continuous improvement initiatives\nBuild and maintain scalable, reliable monitoring solutions that support Nomura's global inf rastructure\nContribute to architectural decisions that influence the future direction of Nomura's observability platform\nContribute to technical initiatives to transform Nomura's monitoring capabilities, working with cross - functional teams to deliver high-impact solutions\nChampion observability best practices across the organization, helping teams leverage data-driven insights to improve system reliability and performance\nPartner with Site Reliability Engineering (SRE) teams to optimize operational ef f iciency and enhance system resilience\nMentor and guide other engineers, sharing your sof tware engineering best practices, and expertise in monitoring and observability patterns 3) Requirements (indicate mandatory and/or preferred): Mandatory:\nJava 8+, and Python Experience (3+ years)\nExperience of CI/\nSkill Requirements\nJob Description Job Title: Software Engineer - Observability Division: IT Department: Group Platform Services & Engineering / Observability Location: Powai Hiring Manager: Piyush Baid Reporting Manager: Tom Price 1) Job/Group Overview: Engineer within the Group Platform Services & Engineering division which provides the Nomura group common services to Development, Inf rastructure and Production Services. This is a technical position responsible for engineering, design, development and integration of the monitoring & observability platform. The successful candidate will have a vital role in shaping future monitoring strategy and direction within the Nomura Group. A fantastic opportunity for somebody with 5+ years IT experience to work with state-of-the-art technologies to deliver industry leading solutions in the Telemetry, Observability and Monitoring space. The successful candidate would join a team of enthusiastic, highly intellectual, creative and forward-thinking sof tware engineers who are working to radically transform how the Nomura Group manages the operation of its estate. The position is within a global team consisting of 20 team members, across Engineering and SRE, bringing change across the organisation. The candidate will work closely with their peers in other regions as well as other development teams to facilitate the strategic objectives of the team. The challenges we strive to solve include scalability and performance related to delivering a platform used by the entire Nomura Group. The monitoring platform consists of a combination of platforms and frameworks from in house, vendors, and open source. This includes Spring Cloud Gateway, Spring Boot, Grafana UI, Loki, Mimir, Tempo, Sloth, RightITNow, EverBridge, and Open Telemetry. 2) Responsibilties:\nEngage closely with Macquarie IT leadership to understand their monitoring /observability setup, gather requirements and drive changes / solution to help with their adoption of TOM platform and event management policies.\nDesign and develop next-generation observability features using modern technologies like Grafana, OpenTelemetry, and cloud-native tools in an agile environment on Linux and Windows platforms\nParticipate in the full sof tware development lifecycle, f rom concept and design through testing and deployment\nCollaborate in a global agile team environment using modern development practices, participating in sprint planning, code reviews, and continuous improvement initiatives\nBuild and maintain scalable, reliable monitoring solutions that support Nomura's global inf rastructure\nContribute to architectural decisions that influence the future direction of Nomura's observability platform\nContribute to technical initiatives to transform Nomura's monitoring capabilities, working with cross - functional teams to deliver high-impact solutions\nChampion observability best practices across the organization, helping teams leverage data-driven insights to improve system reliability and performance\nPartner with Site Reliability Engineering (SRE) teams to optimize operational ef f iciency and enhance system resilience\nMentor and guide other engineers, sharing your sof tware engineering best practices, and expertise in monitoring and observability patterns 3) Requirements (indicate mandatory and/or preferred): Mandatory:\nJava 8+, and Python Experience (3+ years)\nExperience of CI/\nOther Requirements\nnull","description_format":"text","description_chars":10269,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-10-07T10:19:21Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":20,"reasons":["conf:3","velocity","win:early","comp:brand"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/hcltech-technical-lead-support-operations","json_url":"https://alion.io/job/hcltech-technical-lead-support-operations.json","meta":{"generated_at":"2026-10-11T01:55:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2910,"day_limit":5000,"remaining_today":2090,"minute_limit":60,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":225},"rest":"https://alion.io/mcp/rest/get_company?id=225"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhcltech-technical-lead-support-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhcltech-technical-lead-support-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhcltech-technical-lead-support-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hcltech-technical-lead-support-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhcltech-technical-lead-support-operations"}]}