Technical Manager

Job Summary

Intervention Category (Generic)

Dedicated external Delivery Lead for RUN operations and projects, combining operational management and technical expertise.

Activities Performed

• RUN service management.
• Coordination of Mendix projects.
• Quality and performance monitoring.

Deliverables

• Delivery reporting.
• RUN and project governance.
• Tracking of project deliverables.

Associated Requirements

• Delivery Lead with strong expertise aligned to client requirements.

Additional Requirements

• Experience with low-code platforms.

Mode of Intervention

• Technical Delivery Lead capable of working autonomously

Detailed Job Description

Role Summary

We are seeking an experienced Delivery Lead to manage both RUN operations and project delivery activities. The role requires a combination of operational leadership, technical expertise, and stakeholder management capabilities, with a strong focus on Mendix and low-code application environments. The successful candidate will ensure service stability, drive project execution, and maintain delivery excellence aligned with client expectations.

Key Responsibilities

• Lead and oversee RUN (Application Support & Maintenance) activities.
• Coordinate Mendix application development and enhancement projects.
• Monitor delivery quality, performance, and service KPIs.
• Drive governance processes and periodic reporting.
• Manage project deliverables and ensure timely execution.
• Coordinate with business stakeholders, technical teams, and vendors.
• Identify and mitigate delivery risks and operational issues.
• Ensure adherence to client delivery standards and best practices.

Key Skills Required

• Delivery Management.
• Application Support (RUN) Management.
• Project Governance.
• Mendix Platform Knowledge.
• Low-Code Development Platforms.
• Stakeholder Management.
• Service Delivery Management.
• Risk & Issue Management.
• Reporting and Performance Monitoring.
• Project Coordination.
• Technical Leadership.
• Problem Solving and Decision Making.

Preferred Experience

• Experience leading application support and project delivery teams.
• Practical experience with Mendix or other low-code platforms.
• Strong understanding of IT service management and governance.
• Ability to manage multiple workstreams simultaneously.
• Experience working in offshore delivery environments.
• Self-driven and capable of operating independently.

Recruitment Summary

Delivery Lead with expertise in RUN operations, Mendix project delivery, service governance, quality and performance management, and low-code platforms, capable of leading offshore delivery teams and driving operational excellence.

Key Skills Summary (for sourcing)

• Mendix
• Low-Code Platforms
• Delivery Management
• Application Support (RUN)
• Service Delivery
• IT Governance
• Stakeholder Management
• Project Coordination
• KPI & Performance Monitoring
• Quality Management
• Offshore Delivery
• Technical Leadership

Key Responsibilities

Key Responsibilities

• Lead and oversee RUN (Application Support & Maintenance) activities.
• Coordinate Mendix application development and enhancement projects.
• Monitor delivery quality, performance, and service KPIs.
• Drive governance processes and periodic reporting.
• Manage project deliverables and ensure timely execution.
• Coordinate with business stakeholders, technical teams, and vendors.
• Identify and mitigate delivery risks and operational issues.
• Ensure adherence to client delivery standards and best practices.

Skill Requirements

Key Skills Required

• Delivery Management.
• Application Support (RUN) Management.
• Project Governance.
• Mendix Platform Knowledge.
• Low-Code Development Platforms.
• Stakeholder Management.
• Service Delivery Management.
• Risk & Issue Management.
• Reporting and Performance Monitoring.
• Project Coordination.
• Technical Leadership.
• Problem Solving and Decision Making.

Other Requirements