Technical Manager-GIT

Job Summary

HCLTech is looking for an accomplished Active Directory & Microsoft Entra ID Engineer for its Noida location. This is a critical technology role responsible for engineering, operational stability, security, service resilience and continuous improvement across a complex enterprise environment. The role requires deep hands-on expertise, disciplined change execution, strong troubleshooting capability and effective collaboration with infrastructure, application, security, service-management and vendor teams.

Key Responsibilities

KEY RESPONSIBILITIES AND TECHNICAL SKILLS

• Design and administer multi-domain AD DS, forests, trusts, sites/services, DNS, DHCP, Group Policy, domain controllers, FSMO roles, replication and time services.
• Operate Microsoft Entra ID, Entra Connect/Cloud Sync, hybrid identity, SSO, Conditional Access, MFA/passwordless, PIM, Identity Governance, access reviews and RBAC.
• Manage Kerberos, NTLM, LDAP/LDAPS, SAML, OAuth 2.0 and OpenID Connect integrations.
• Secure privileged access, tiered administration, service accounts/gMSA, certificates and identity baselines; monitor sign-in and audit logs.
• Troubleshoot replication, DNS, authentication and synchronization; automate with PowerShell/Microsoft Graph and plan upgrades, migrations, backup and forest recovery.

Skill Requirements

Technical Profile - Active Directory and Microsoft Entra ID

Core technical skills:

• Design and administer multi-domain AD DS, forests, trusts, sites/services, DNS, DHCP, Group Policy, domain controllers, FSMO roles, replication and time services.
• Operate Microsoft Entra ID, Entra Connect/Cloud Sync, hybrid identity, SSO, Conditional Access, MFA/passwordless, PIM, Identity Governance, access reviews and RBAC.
• Manage authentication protocols including Kerberos, NTLM, LDAP/LDAPS, SAML, OAuth 2.0 and OpenID Connect; integrate enterprise and SaaS applications.
• Secure privileged access, tiered administration, service accounts/gMSA, certificates and identity baselines; monitor sign-in and audit logs.
• Troubleshoot replication, DNS, authentication, synchronization and access issues; automate with PowerShell and Microsoft Graph; plan upgrades, migrations, backup and forest recovery.

Other Requirements

DETAILED ROLE ACCOUNTABILITIES

• Engineer and administer enterprise AD DS and Microsoft Entra ID services across hybrid identity environments.
• Troubleshoot replication, DNS, Kerberos, LDAP/LDAPS, Group Policy, federation, synchronization, Conditional Access and sign-in issues.
• Implement privileged-access, MFA/passwordless, PIM, access review, service-account and identity-governance controls.
• Plan domain-controller, Entra Connect/Cloud Sync, forest/domain and authentication modernization activities with recovery controls.
• Automate administration and reporting through PowerShell and Microsoft Graph while maintaining audit-ready documentation.

DESIRED CERTIFICATIONS (GOOD TO HAVE)

• Microsoft Certified: Identity and Access Administrator Associate (SC-300)
• Windows Server Hybrid Administrator Associate (AZ-800/AZ-801)
• Azure Solutions Architect Expert
• ITIL 4 Foundation.

PROFICIENCY EXPECTATIONS

Competent (L3): Independently administer identities/GPOs, resolve common AD/Entra incidents, execute approved changes and maintain monitoring, backups and documentation.

Proficient (L4): Design hybrid identity and recovery architecture, lead migrations and complex security incidents, define Conditional Access/governance standards and mentor L3 engineers.

CANDIDATE PROFILE

• Strong hands-on experience in the stated technology domain and enterprise operations environment.
• Ability to independently troubleshoot complex issues, document solutions and collaborate with cross-functional stakeholders.
• Strong communication, change management, incident management and problem-solving skills.
• Willingness to work from the Noida location and support operational requirements as applicable.

REQUIRED EXPERIENCE AND CAPABILITIES

• Bachelor’s degree in Computer Science, Information Technology, Engineering or a related discipline, or equivalent relevant experience.
• Demonstrated hands-on experience supporting business-critical enterprise environments and handling complex incidents and changes.
• Working knowledge of ITIL-aligned incident, problem, change, request and knowledge-management processes.
• Ability to create HLD/LLD, implementation plans, rollback plans, SOPs, runbooks, RCA documents and operational reports.
• Strong stakeholder communication, ownership, analytical thinking and collaboration across application, infrastructure, security and vendor teams.
• Ability to participate in operational support, planned changes and major-incident activities according to business requirements.

KEY DELIVERABLES

• Stable, secure and supportable technology services with improved availability, performance and operational readiness.
• Timely resolution of complex incidents, complete root-cause analysis and closure of preventive actions.
• High-quality technical designs, implementation evidence, knowledge articles and support documentation.
• Controlled delivery of upgrades, migrations, standardization, automation and service-improvement initiatives.
• Clear technical communication with stakeholders, service owners, partner teams and technology vendors.

SELECTION FOCUS

• Depth of hands-on technical knowledge and ability to explain design and troubleshooting decisions.
• Experience with enterprise-scale operations, critical incidents, controlled changes and service restoration.
• Quality of documentation, automation mindset, security awareness and approach to continuous improvement.

Communication, ownership and ability to work effectively