{"id":2090654,"url":"https://alion.io/job/hcltech-technical-manager-git-3","title":"Technical Manager-GIT","company":{"id":225,"name":"HCLTech","domain":"hcltech.com","url":"https://alion.io/company/hcltech","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Mojo","optional":false},{"name":"Python","optional":false},{"name":"Rest API","optional":false},{"name":"VLAN","optional":false},{"name":"Wi-Fi","optional":false},{"name":"Incident Management","optional":true},{"name":"ITIL","optional":true}],"status":"live","first_seen_at":"2026-10-08T14:23:46Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-09T22:27:31Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Job Summary\nHCLTech is looking for an accomplished Enterprise Wireless L3 Engineer for its Noida location. This is a critical technology role responsible for engineering, operational stability, security, service resilience and continuous improvement across a complex enterprise environment. The role requires deep hands-on expertise, disciplined change execution, strong troubleshooting capability and effective collaboration with infrastructure, application, security, service-management and vendor teams.\nKey Responsibilities\nServe as the highest technical escalation point for enterprise wireless environments across Cisco, Aruba, Meraki and Arista platforms.\nAdminister Cisco Catalyst 9800/AireOS, DNA Center, ArubaOS/Central, ClearPass, Meraki Dashboard and Arista CloudVision WiFi.\nTroubleshoot RF, roaming, authentication, performance, VLAN, DHCP, DNS, routing, QoS and 802.1X/RADIUS issues.\nLead HLD/LLD validation, RF planning, predictive and post-deployment surveys, heat-map analysis, upgrades, lifecycle management and vendor TAC cases.\nCreate SOPs, knowledge articles and runbooks; automate health checks/reporting and mentor L1/L2 engineers\nSkill Requirements\nExperienced Wireless L3 Engineer to serve as the highest technical escalation point for enterprise wireless environments. The role owns complex troubleshooting, root cause analysis, design validation, and optimization across multi-vendor wireless infrastructure. The ideal candidate is a hands-on expert across Cisco, Aruba, Meraki, and Arista wireless platforms, capable of leading resolution of critical incidents and mentoring L1/L2 teams.\nPrimary Technology Skills (Mandatory)\nCisco Wireless: Catalyst 9800 series WLCs, AireOS, FlexConnect, Cisco DNA Center / Catalyst Center, Catalyst and Aironet access points, Clean Air, RRM, WIPS.\nAruba Wireless (including Aruba Central): ArubaOS, Mobility Controllers/Conductor, Aruba Instant (IAP), Aruba Central cloud management, Air Match, ClearPass integration, WIPS.\nCisco Meraki: Cloud-managed wireless (MR series), Meraki Dashboard, templates, group policies, wireless health, and API-based management.\nArista Wireless: Arista/Cloud Vision WiFi (formerly Mojo Networks), cloud-managed APs, WIPS/WIDS, and analytics.\nSupporting Technical Skills\n802.11a/b/g/n/ac/ax (Wi-Fi 5/6/6E), RF fundamentals, and spectrum analysis.\nAuthentication & security: 802.1X, EAP methods, Cisco ISE, Aruba ClearPass, RADIUS, PSK, certificates, WPA2/WPA3.\nWired integration: VLANs, trunking, DHCP, DNS, routing/switching fundamentals, and QoS.\nWireless survey and analysis tools (e.g., Ekahau, AirMagnet, or equivalent).\nFamiliarity with scripting/automation (Python, REST APIs) for wireless operations is an advantage.\nKey Responsibilities\nAct as the final escalation tier (L3) for all enterprise wireless incidents, problems, and change requests.\nPerform deep-dive root cause analysis (RCA) for recurring and high-severity wireless issues, including RF, roaming, authentication, and performance problems.\nLead design reviews, high-level and low-level design (HLD/LLD) validation, and implementation of wireless solutions across multiple vendors.\nConduct RF planning, predictive and post-deployment surveys, heat-map analysis, and channel/power optimization.\nTroubleshoot complex Layer 1-3 issues spanning WLAN, authentication (802.1X, RADIUS/ISE/ClearPass), QoS, and integration with wired infrastructure.\nManage lifecycle activities: firmware/code upgrades, patching, EoL/EoS migrations, and vendor coordination for TAC/support cases.\nDrive automation and standardization of wireless operations, health checks, and reporting.\nCreate and maintain SOPs, knowledge base articles, and runbooks; mentor and upskill L1/L2 engineers.\nSupport audits, capacity planning, and continuous improvement of the wireless estate.\nOther Requirements\nDETAILED ROLE ACCOUNTABILITIES\nProvide L3 ownership for large multi-site wireless services across Cisco, Aruba, Meraki and Arista environments.\nLead RF design validation, predictive and post-deployment surveys, channel/power optimization, roaming and capacity improvements.\nResolve complex 802.1X/RADIUS, authentication, DHCP, DNS, VLAN, QoS, interference and client-performance incidents.\nPlan controller, access-point and management-platform upgrades with test, rollback and business-impact controls.\nMaintain platform standards, diagrams, heat maps, SOPs, known-error articles and technical mentoring for operations teams.\nDESIRED CERTIFICATIONS (GOOD TO HAVE)\nCisco CCNP Enterprise or CCIE Enterprise Wireless\nAruba ACMP/ACMX or ACCP\nCWNA/CWDP/CWAP/CWNE\nMeraki CMNA or ECMS.\nPROFICIENCY EXPECTATIONS\nCompetent (L3): Independently resolve complex multi-vendor RF, roaming, authentication and performance incidents; validate designs; lead surveys and optimization; mentor L1/L2.\nProficient (L4): Own enterprise wireless architecture and technology strategy; set standards, migration roadmaps and RF governance; lead vendor relationships and mentor L3 engineers.\nCANDIDATE PROFILE\nStrong hands-on experience in the stated technology domain and enterprise operations environment.\nAbility to independently troubleshoot complex issues, document solutions and collaborate with cross-functional stakeholders.\nStrong communication, change management, incident management and problem-solving skills.\nWillingness to work from the Noida location and support operational requirements as applicable.\nREQUIRED EXPERIENCE AND CAPABILITIES\nBachelor’s degree in Computer Science, Information Technology, Engineering or a related discipline, or equivalent relevant experience.\nDemonstrated hands-on experience supporting business-critical enterprise environments and handling complex incidents and changes.\nWorking knowledge of ITIL-aligned incident, problem, change, request and knowledge-management processes.\nAbility to create HLD/LLD, implementation plans, rollback plans, SOPs, runbooks, RCA documents and operational reports.\nStrong stakeholder communication, ownership, analytical thinking and collaboration across application, infrastructure, security and vendor teams.\nAbility to participate in operational support, planned changes and major-incident activities according to business requirements.\nKEY DELIVERABLES\nStable, secure and supportable technology services with improved availability, performance and operational readiness.\nTimely resolution of complex incidents, complete root-cause analysis and closure of preventive actions.\nHigh-quality technical designs, implementation evidence, knowledge articles and support documentation.\nControlled delivery of upgrades, migrations, standardization, automation and service-improvement initiatives.\nClear technical communication with stakeholders, service owners, partner teams and technology vendors.\nSELECTION FOCUS\nDepth of hands-on technical knowledge and ability to explain design and troubleshooting decisions.\nExperience with enterprise-scale operations, critical incidents, controlled changes and service restoration.\nQuality of documentation, automation mindset, security awareness and approach to continuous improvement.\nCommunication, ownership and ability to work effectively across multiple technical and business 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