{"id":3075868,"url":"https://alion.io/job/hcltech-technical-specialist-142","title":"Technical Specialist","company":{"id":225,"name":"HCLTech","domain":"hcltech.com","url":"https://alion.io/company/hcltech","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kuala Lumpur, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8500,"max_usd":21000,"period":"year","method":"role_country_seniority_unknown","sample_n":157},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-22T10:45:43Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-23T11:59:33Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Job Summary\nCACEIS is the asset servicing banking group of Crédit Agricole and Santander dedicated to asset managers, insurance companies, pension funds, banks, private equity and real estate funds, brokers and corporate clients.\nAs part of its growth, CACEIS is looking for the IT lines extension in KL to support its follow the sun operations in Kuala Lumpur on many business areas (Fund services & administration, pricing and master data, custody, market services)\nThe IT lines extension in KL will work side by side with the business support areas as well as their IT Lines headquarters (in Paris and Luxemburg for some). They will often interact with the quality of service team (in charge of the overall production stability) as well as infrastructure & service providers and also data feeding vendors.\nMain responsibilities: \nSupport business operations on their areas by resolving issues raised by business users and event / alerts driven or by improving or performing systems configurations\nEnsure the performance, quality and responsiveness of applications by monitoring, analyzing and reports root cause of system/ production disruption and include recommendations to prevent the reoccurrence of glitches, defects & bugs.\nAnalyze within their IT lines the current technology trends and look for opportunities to design new technology solutions that would maximize the company's productivity and improve business operations.\nEnrich procedures & documentation of deliverables. Keep documentation and processes around production support as well development cycle up to date and at his best possible efficiency.\nKey Responsibilities\nCACEIS is the asset servicing banking group of Crédit Agricole and Santander dedicated to asset managers, insurance companies, pension funds, banks, private equity and real estate funds, brokers and corporate clients.\nAs part of its growth, CACEIS is looking for the IT lines extension in KL to support its follow the sun operations in Kuala Lumpur on many business areas (Fund services & administration, pricing and master data, custody, market services)\nThe IT lines extension in KL will work side by side with the business support areas as well as their IT Lines headquarters (in Paris and Luxemburg for some). They will often interact with the quality of service team (in charge of the overall production stability) as well as infrastructure & service providers and also data feeding vendors.\nMain responsibilities: \nSupport business operations on their areas by resolving issues raised by business users and event / alerts driven or by improving or performing systems configurations\nEnsure the performance, quality and responsiveness of applications by monitoring, analyzing and reports root cause of system/ production disruption and include recommendations to prevent the reoccurrence of glitches, defects & bugs.\nAnalyze within their IT lines the current technology trends and look for opportunities to design new technology solutions that would maximize the company's productivity and improve business operations.\nEnrich procedures & documentation of deliverables. Keep documentation and processes around production support as well development cycle up to date and at his best possible efficiency.\nSkill Requirements\nCACEIS is the asset servicing banking group of Crédit Agricole and Santander dedicated to asset managers, insurance companies, pension funds, banks, private equity and real estate funds, brokers and corporate clients.\nAs part of its growth, CACEIS is looking for the IT lines extension in KL to support its follow the sun operations in Kuala Lumpur on many business areas (Fund services & administration, pricing and master data, custody, market services)\nThe IT lines extension in KL will work side by side with the business support areas as well as their IT Lines headquarters (in Paris and Luxemburg for some). They will often interact with the quality of service team (in charge of the overall production stability) as well as infrastructure & service providers and also data feeding vendors.\nMain responsibilities: \nSupport business operations on their areas by resolving issues raised by business users and event / alerts driven or by improving or performing systems configurations\nEnsure the performance, quality and responsiveness of applications by monitoring, analyzing and reports root cause of system/ production disruption and include recommendations to prevent the reoccurrence of glitches, defects & bugs.\nAnalyze within their IT lines the current technology trends and look for opportunities to design new technology solutions that would maximize the company's productivity and improve business operations.\nEnrich procedures & documentation of deliverables. Keep documentation and processes around production support as well development cycle up to date and at his best possible efficiency.\nOther Requirements\nCACEIS is the asset servicing banking group of Crédit Agricole and Santander dedicated to asset managers, insurance companies, pension funds, banks, private equity and real estate funds, brokers and corporate clients.\nAs part of its growth, CACEIS is looking for the IT lines extension in KL to support its follow the sun operations in Kuala Lumpur on many business areas (Fund services & administration, pricing and master data, custody, market services)\nThe IT lines extension in KL will work side by side with the business support areas as well as their IT Lines headquarters (in Paris and Luxemburg for some). They will often interact with the quality of service team (in charge of the overall production stability) as well as infrastructure & service providers and also data feeding vendors.\nMain responsibilities: \nSupport business operations on their areas by resolving issues raised by business users and event / alerts driven or by improving or performing systems configurations\nEnsure the performance, quality and responsiveness of applications by monitoring, analyzing and reports root cause of system/ production disruption and include recommendations to prevent the reoccurrence of glitches, defects & bugs.\nAnalyze within their IT lines the current technology trends and look for opportunities to design new technology solutions that would maximize the company's productivity and improve business operations.\nEnrich procedures & documentation of deliverables. Keep documentation and processes around production support as well development cycle up to date and at his best possible efficiency.","description_format":"text","description_chars":6498,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate Investment","IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-10-22T10:45:43Z"}],"visa":[],"liveness":{"score":99,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.993,"p_room":1,"age_days":0,"expected_fill_days":18,"reasons":["conf:4","wave","velocity","win:early","comp:brand"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/hcltech-technical-specialist-142","json_url":"https://alion.io/job/hcltech-technical-specialist-142.json","meta":{"generated_at":"2026-10-23T12:24:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18820,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":225},"rest":"https://alion.io/mcp/rest/get_company?id=225"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhcltech-technical-specialist-142"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhcltech-technical-specialist-142"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhcltech-technical-specialist-142"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hcltech-technical-specialist-142\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhcltech-technical-specialist-142"}]}