{"id":2072159,"url":"https://alion.io/job/hcltech-technical-specialist-64","title":"Technical Specialist","company":{"id":225,"name":"HCLTech","domain":"hcltech.com","url":"https://alion.io/company/hcltech","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Cassandra","optional":false},{"name":"Incident 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troubleshooting, and resolution of complex production issues.\nGood understanding of distributed systems and distributed database architectures.\nHands-on experience in installation, upgrade, maintenance, backup, and performance tuning of PostgreSQL, ZooKeeper (ZK), and OpenLDAP.\nExperience with Cassandra database administration and support is a strong plus.\nKnowledge of monitoring, observability, log analysis, and system health management tools.\nStrong ownership mindset with the ability to drive issues independently and collaborate with cross-functional teams.\nExcellent verbal and written communication skills with the flexibility to work in a fast-paced, global support environment.\nKey Responsibilities\n10+ years of experience in DevOps, Site Reliability Engineering (SRE), and Production Support environments (SaaS product support)\nStrong expereince in driving and leading team of 10+ members\nStrong hands-on expertise in Core Java, Unix/Linux administration, Shell Scripting(python/bash), and automation.\nExperience handling 24x7 on-call support, incident management, service restoration, and customer escalations.\nProven ability to perform root cause analysis (RCA), troubleshooting, and resolution of complex production issues.\nGood understanding of distributed systems and distributed database architectures.\nHands-on experience in installation, upgrade, maintenance, backup, and performance tuning of PostgreSQL, ZooKeeper (ZK), and OpenLDAP.\nExperience with Cassandra database administration and support is a strong plus.\nKnowledge of monitoring, observability, log analysis, and system health management tools.\nStrong ownership mindset with the ability to drive issues independently and collaborate with cross-functional teams.\nExcellent verbal and written communication skills with the flexibility to work in a fast-paced, global support environment.\nSkill Requirements\n10+ years of experience in DevOps, Site Reliability Engineering (SRE), and Production Support environments (SaaS product support)\nStrong expereince in driving and leading team of 10+ members\nStrong hands-on expertise in Core Java, Unix/Linux administration, Shell Scripting(python/bash), and automation.\nExperience handling 24x7 on-call support, incident management, service restoration, and customer escalations.\nProven ability to perform root cause analysis (RCA), troubleshooting, and resolution of complex production issues.\nGood understanding of distributed systems and distributed database architectures.\nHands-on experience in installation, upgrade, maintenance, backup, and performance tuning of PostgreSQL, ZooKeeper (ZK), and OpenLDAP.\nExperience with Cassandra database administration and support is a strong plus.\nKnowledge of monitoring, observability, log analysis, and system health management tools.\nStrong ownership mindset with the ability to drive issues independently and collaborate with cross-functional teams.\nExcellent verbal and written 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