{"id":2434815,"url":"https://alion.io/job/hcltech-technical-specialist-82","title":"Technical Specialist","company":{"id":225,"name":"HCLTech","domain":"hcltech.com","url":"https://alion.io/company/hcltech","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Noida, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15000,"max_usd":35000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":47},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ABAP","optional":false},{"name":"ITIL","optional":false},{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-10-13T10:22:43Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-14T11:08:25Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Job Summary\nJob Description: SAP PP/QM SME (Production Planning & Quality Management).\nRole Overview\nSAP PP/QM SME is responsible for managing, supporting, and optimizing manufacturing and quality processes within SAP (ECC/S/4HANA). The role ensures stable production operations, efficient planning, and strict quality control through strong AMS delivery and continuous improvement initiatives.\nKey Responsibilities\nKey Responsibilities\n1. AMS Support & Service Delivery\nProvide L2/L3 support for SAP PP and QM modules\nManage incidents, service requests, and problem tickets within SLA\nPerform root cause analysis (RCA) and drive permanent fixes\nFollow ITIL-based AMS processes (Incident, Problem, Change)\n2. End-to-End Process Ownership\nProduction Planning (PP)\nDemand Management (PIRs, forecasting)\nMaterial Requirements Planning (MRP execution, planning runs)\nProduction Orders / Process Orders lifecycle\nWork centers, routings, BOM management\nShop floor control and confirmations\nCapacity planning & scheduling\nQuality Management (QM)\nQuality planning (inspection plans, master data)\nQuality inspection processes (GR, in-process, final inspection)\nDefect recording and quality notifications\nUsage decision and batch management\nIntegration with procurement and production quality flows\n3. Change & Enhancement Management\nNew project discussions, analysis, roadmap discussions, solution and planning.\nHandle Change Requests (CR lifecycle) end-to-end\nGather business requirements and prepare Functional Specifications (FS)\nCoordinate with ABAP, Basis, and integration teams\nSupport testing cycles (UT, SIT, UAT) and go-live activities\n4. Stakeholder & Governance Management\nAct as a bridge between business (Manufacturing, Quality, Supply Chain) and IT\nEngage with global stakeholders across regions\nParticipate in:\nGovernance meetings\nCAB discussions\nMonthly service reviews\nProvide process improvement recommendations\n5. Cross-Module Integration\nStrong integration with:\n MM (Procurement & Inventory Management)\n EWM/WM (Warehouse processes)\n SD (Make-to-Order scenarios)\n FI/CO (Product costing, settlement)\nEnsure end-to-end manufacturing flow consistency\n6. Continuous Service Improvement (CSI)\nIdentify opportunities in:\nProduction planning automation\nQuality defect automation/analytics\nSupport AI/GenAI and automation initiatives\nDrive process standardization and simplification\nContribute to reusable assets and knowledge base\n7. Documentation & Compliance\nMaintain SOPs, KT artifacts, and process documentation\nEnsure compliance with:\n Audit requirements (SOX, IMEI/PMEI)\nSupport internal/external audits and quality checks\nSkill Requirements\nFunctional Expertise\nStrong hands-on experience in SAP PP & QM (5-12+ years)\nExpertise in:\nMRP runs and planning strategies\nProduction Orders & confirmations\nBOMs, routings, and work centers\nQuality inspection and notifications\nBatch management & traceability\nExperience in S/4HANA (mandatory for E3, preferred for E2)\nTechnical Knowledge\nAbility to create Functional Specifications (FS) for developments\nUnderstanding of:\nInterfaces (IDOCs, APIs)\nIntegration with MES systems (preferred)\nBasic ABAP debugging (nice to have)\nDomain Knowledge\nManufacturing industry exposure (discrete/process)\nUnderstanding of:\nSupply chain planning\nProduction lifecycle and plant operations\nQuality compliance processes\nSoft Skills\nStrong communication and stakeholder engagement\nAnalytical problem-solving skills\nAbility to manage critical production issues\nMentoring capability (expected for E3 level)\nKey KPIs\nSLA adherence (>98%)\nProduction issue resolution time\nReduction in recurring defects/issues\nPlanning accuracy improvements\nAutomation/CSI contributions\nPreferred Qualifications\nSAP PP or QM Certification\nS/4HANA manufacturing experience\nExperience with advanced planning (PP/DS, APO, IBP - optional)\nIntegration exposure to MES/Industry 4.0 systems\nDifferentiators for Global Manufacturing Accounts (e.g., Husqvarna)\nMulti-plant/global manufacturing operations\nHigh dependency on MRP stability and production continuity\nStrong focus on quality compliance and traceability\nIntegration with warehouse automation and plant systems\nEmphasis on standardization and automation\nOther Requirements","description_format":"text","description_chars":4240,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-10-13T10:22:43Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":22,"reasons":["conf:0","win:early","comp:brand"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/hcltech-technical-specialist-82","json_url":"https://alion.io/job/hcltech-technical-specialist-82.json","meta":{"generated_at":"2026-10-14T13:50:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16950,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":225},"rest":"https://alion.io/mcp/rest/get_company?id=225"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhcltech-technical-specialist-82"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhcltech-technical-specialist-82"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhcltech-technical-specialist-82"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hcltech-technical-specialist-82\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhcltech-technical-specialist-82"}]}