{"id":2434929,"url":"https://alion.io/job/hcltech-technical-support-specialist-8","title":"Technical Support Specialist","company":{"id":225,"name":"HCLTech","domain":"hcltech.com","url":"https://alion.io/company/hcltech","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Support","role_family":"Support","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":11000,"max_usd":25000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":549},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"CI/CD","optional":false},{"name":"Configuration Management","optional":false},{"name":"DNS","optional":false},{"name":"Git","optional":false},{"name":"ITIL","optional":false},{"name":"JavaScript","optional":false},{"name":"Least Privilege","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"Power Apps","optional":false},{"name":"Power Automate","optional":false},{"name":"PowerShell","optional":false},{"name":"React.js","optional":false},{"name":"Rest API","optional":false},{"name":"Service Desk","optional":false},{"name":"SharePoint","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"TypeScript","optional":false},{"name":"Azure Cosmos DB","optional":true},{"name":"Azure DevOps","optional":true},{"name":"Azure SQL Database","optional":true},{"name":"GitHub","optional":true},{"name":"OneDrive","optional":true}],"status":"live","first_seen_at":"2026-10-13T10:22:43Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-14T11:08:25Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Job Summary\nJOB DESCRIPTION SharePoint & Azure Support and Development Engineer SharePoint Online | Microsoft 365 | Azure | Power Platform | L2/L3 Support & Development Experience4-7 yearsRole TypeSupport + Development SupportL2/L3EnvironmentEnterprise / Production Role Summary Hands-on engineer responsible for supporting, maintaining, troubleshooting, enhancing, and developing business applications using SharePoint Online, Microsoft 365, Azure, and Power Platform. The role combines production support, application development, cloud integration, deployments, monitoring, security, documentation, and continuous improvement. Key Responsibilities\nProvide L2/L3 support for SharePoint and Azure-based applications; manage incidents, requests, defects, access issues, escalations, SLA/OLA commitments, workarounds, RCA, and permanent fixes.\nAdminister and troubleshoot SharePoint Online sites, lists, libraries, pages, web parts, permissions/sharing, content types, metadata, views, navigation, and search-related issues.\nDesign, develop, test, deploy, and maintain SharePoint solutions using SPFx, TypeScript/JavaScript, React, HTML/CSS, REST APIs, and Microsoft Graph.\nBuild/support workflows and forms using Power Automate and Power Apps; integrate SharePoint/Microsoft 365 with Azure and external business systems.\nDevelop/configure/support Azure Functions, Logic Apps, App Service, Storage Accounts, Key Vault, and other application services required by the solution.\nTroubleshoot Azure availability, connectivity, authentication, configuration, deployment, and performance issues using Azure Monitor, Log Analytics, Application Insights, and diagnostic logs.\nSupport Microsoft Entra ID app registrations, service principals, managed identities, authentication/authorization, secrets/certificates, and least-privilege access.\nPerform code reviews, unit/smoke testing, configuration management, version control, release/deployment activities, rollback planning, and post-deployment validation.\nFollow incident, problem, change, release, security, governance, retention/compliance, and operational processes; maintain runbooks, KB articles, technical documents, and release notes.\nCollaborate with business users, architects, service desk, security, infrastructure, and global teams; provide KT and drive automation, modernization, and service improvements. Must-Have Technical Skills\nStrong hands-on SharePoint Online/Microsoft 365 experience, including enterprise production support, troubleshooting, permissions, lists/libraries, modern pages, information architecture, and site administration.\nSPFx development using TypeScript/JavaScript and React; HTML/CSS; REST APIs/Microsoft Graph; JSON; Git/version control and deployment practices.\nPower Automate and Power Apps experience for business processes, workflows, forms, and integrations.\nHands-on Azure knowledge covering Functions, Logic Apps, App Service, Storage Accounts, Key Vault, Azure Monitor, Log Analytics, and Application Insights.\nWorking knowledge of Microsoft Entra ID, app registrations, service principals, managed identities, OAuth concepts, roles/access controls, and secure secret management.\nPowerShell/PnP PowerShell for SharePoint administration and repeatable operational tasks; understanding of CI/CD and Dev/Test/UAT/Production environments.\nGood understanding of Azure application troubleshooting and basic networking concepts such as endpoints, DNS, firewall/access restrictions, and connectivity.\nWorking knowledge of ITIL-aligned incident, problem, change, request, release, and knowledge-management processes. Good-to-Have Skills\nSharePoint Server/on-premises support, SharePoint Online migration/modernization, PnP reusable components, or Microsoft 365 CLI.\nAzure DevOps/GitHub pipelines; API Management, Service Bus, Event Grid, Azure SQL, Cosmos DB, Teams/OneDrive integration, or Microsoft Purview concepts.\nMicrosoft 365, Azure, Power Platform, or ITIL certifications. Experience & Competencies\nKey Responsibilities\nJOB DESCRIPTION SharePoint & Azure Support and Development Engineer SharePoint Online | Microsoft 365 | Azure | Power Platform | L2/L3 Support & Development Experience4-7 yearsRole TypeSupport + Development SupportL2/L3EnvironmentEnterprise / Production Role Summary Hands-on engineer responsible for supporting, maintaining, troubleshooting, enhancing, and developing business applications using SharePoint Online, Microsoft 365, Azure, and Power Platform. The role combines production support, application development, cloud integration, deployments, monitoring, security, documentation, and continuous improvement. Key Responsibilities\nProvide L2/L3 support for SharePoint and Azure-based applications; manage incidents, requests, defects, access issues, escalations, SLA/OLA commitments, workarounds, RCA, and permanent fixes.\nAdminister and troubleshoot SharePoint Online sites, lists, libraries, pages, web parts, permissions/sharing, content types, metadata, views, navigation, and search-related issues.\nDesign, develop, test, deploy, and maintain SharePoint solutions using SPFx, TypeScript/JavaScript, React, HTML/CSS, REST APIs, and Microsoft Graph.\nBuild/support workflows and forms using Power Automate and Power Apps; integrate SharePoint/Microsoft 365 with Azure and external business systems.\nDevelop/configure/support Azure Functions, Logic Apps, App Service, Storage Accounts, Key Vault, and other application services required by the solution.\nTroubleshoot Azure availability, connectivity, authentication, configuration, deployment, and performance issues using Azure Monitor, Log Analytics, Application Insights, and diagnostic logs.\nSupport Microsoft Entra ID app registrations, service principals, managed identities, authentication/authorization, secrets/certificates, and least-privilege access.\nPerform code reviews, unit/smoke testing, configuration management, version control, release/deployment activities, rollback planning, and post-deployment validation.\nFollow incident, problem, change, release, security, governance, retention/compliance, and operational processes; maintain runbooks, KB articles, technical documents, and release notes.\nCollaborate with business users, architects, service desk, security, infrastructure, and global teams; provide KT and drive automation, modernization, and service improvements. Must-Have Technical Skills\nStrong hands-on SharePoint Online/Microsoft 365 experience, including enterprise production support, troubleshooting, permissions, lists/libraries, modern pages, information architecture, and site administration.\nSPFx development using TypeScript/JavaScript and React; HTML/CSS; REST APIs/Microsoft Graph; JSON; Git/version control and deployment practices.\nPower Automate and Power Apps experience for business processes, workflows, forms, and integrations.\nHands-on Azure knowledge covering Functions, Logic Apps, App Service, Storage Accounts, Key Vault, Azure Monitor, Log Analytics, and Application Insights.\nWorking knowledge of Microsoft Entra ID, app registrations, service principals, managed identities, OAuth concepts, roles/access controls, and secure secret management.\nPowerShell/PnP PowerShell for SharePoint administration and repeatable operational tasks; understanding of CI/CD and Dev/Test/UAT/Production environments.\nGood understanding of Azure application troubleshooting and basic networking concepts such as endpoints, DNS, firewall/access restrictions, and connectivity.\nWorking knowledge of ITIL-aligned incident, problem, change, request, release, and knowledge-management processes. Good-to-Have Skills\nSharePoint Server/on-premises support, SharePoint Online migration/modernization, PnP reusable components, or Microsoft 365 CLI.\nAzure DevOps/GitHub pipelines; API Management, Service Bus, Event Grid, Azure SQL, Cosmos DB, Teams/OneDrive integration, or Microsoft Purview concepts.\nMicrosoft 365, Azure, Power Platform, or ITIL certifications. 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