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Salary
≈ $75k – $174k per year (Estimated)
Location
In office (Sacramento)
Confirmed on the employer's own hiring board on Oct 19, 2026. First seen by Alion on Oct 16, 2026.
Overview
Company
Impact
Profile match
HCLTech is a major Indian multinational information technology (IT) services and consulting company headquartered in Noida, Uttar Pradesh. Spun off from the original HCL Group in 1991, it ranks as one of India's largest technology companies alongside firms like TCS, Infosys, and Wipro.
Job Summary
Junior Lab Operations Technician - E1.1
Provides frontline support for lab and client systems by managing tickets, performing basic troubleshooting, system maintenance, and supporting hardware and software deployments.
Key Responsibilities
- Manage assigned tickets and complete tasks within SLA requirements.
- Perform first-level troubleshooting for hardware, operating system, and connectivity issues.
- Recover unresponsive systems using established procedures.
- Perform BIOS/IFWI re-flashing, SOC reseating, and basic maintenance activities.
- Install hardware, firmware, driver, and software updates.
- Assist with deploying new client and server systems.
- Configure remote access, power, and network connections.
- Register DHCP and static IP assignments.
- Test cables, patch panels, and basic network connectivity.
- Escalate unresolved issues to higher-level support teams.
Skill Requirements
- Basic PC hardware and operating system knowledge.
- Understanding of networking fundamentals.
- Experience with ticketing systems.
- Strong attention to detail and documentation skills.
Other Requirements
- Good communication and teamwork abilities.
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