{"id":1515250,"url":"https://alion.io/job/hcltech-tower-lead-iam-operations","title":"Tower Lead - IAM Operations","company":{"id":225,"name":"HCLTech","domain":"hcltech.com","url":"https://alion.io/company/hcltech","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Security","role_family":"Security","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":14,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CI/CD","optional":false},{"name":"CyberArk","optional":false},{"name":"IAM","optional":false}],"status":"live","first_seen_at":"2026-09-30T09:21:50Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-07T00:38:40Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Job Summary\nJob Responsibilities:\nLead technical design and implementation of IAM solutions.\nGuid customer for Identity and Access management current market trends, provide strategy and roadmap for IAM Solutions\nProvide guidance and mentorship to engineering teams.\nEvaluate and integrate IAM technologies to meet business needs.\nEnsure scalability, performance, and compliance of IAM systems.\nCollaborate with cross-functional teams on IAM strategy and execution.\nDefine and enforce IAM architecture standards and best practices.\nConduct technical assessments and proof-of-concepts.\nSupport incident response and root cause analysis for IAM issues.\nRequirements:\nBachelors or Master’s degree in Computer Science or related field.\n14+ years of experience in IAM or cybersecurity architecture.\nDeep knowledge of IAM Products such as SailPont IIQ, Ping, Centrify, Ping Directory\nExperience with enterprise IAM platforms and cloud identity services.\nStrong leadership and stakeholder management skills.\nProficiency in identity lifecycle management and federation.\nExperience with DevSecOps and CI/CD integration in\nKey Responsibilities\n1. Ensure The Generation Of Tower Level Employee Engagement And Employee Net Revenue By Implementing Effective Iam Strategies And Initiatives.\n2. Oversee The Timely Resolution Of Escalations And Crises, Ensuring All Tasks Are Completed In Accordance With Agreed Service Level Agreements (Slas).\n3. Validate And Oversee Operational Hygiene By Regularly Reviewing Reports And Ensuring All Services Are Aligned With The Statement Of Work (Sow).\n4. Foster Positive Customer Satisfaction By Developing New Initiatives And Frameworks That Enhance Service Quality And Client Engagement.\n5. Implement And Oversee The Profit Improvement Plan (Pip) By Driving Automation And Self-Initiated Projects To Improve Operational Efficiency.\nSkill Requirements\n1. Proficiency In Iam Operations Management And Cyberark Pam (Vault, Pvwa, Cpm & Psm)\n2. Strong Understanding Of Operational Metrics And Sla Management\n3. Experience In Developing Customer Satisfaction Frameworks\n4. Knowledge Of Automation Tools And Processes Aimed At Operational Improvement\nOther Requirements\n1. 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