{"id":2050852,"url":"https://alion.io/job/hcltech-track-lead-iam-operations-3","title":"Track Lead - IAM Operations","company":{"id":225,"name":"HCLTech","domain":"hcltech.com","url":"https://alion.io/company/hcltech","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Security","role_family":"Security","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Mississauga, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":72000,"max_usd":135000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":14},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CyberArk","optional":false},{"name":"IAM","optional":false}],"status":"live","first_seen_at":"2026-10-07T21:34:29Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-15T21:22:16Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Job Summary\nThe Track Lead for Support & Operations plays a critical role in managing Identity and Access Management (IAM) operations with a focus on continuous improvement and problem-solving. This position is essential for meeting client SLAs and empowering teams through effective leadership and communication. The Track Lead will foster innovation and drive process efficiency to support organizational objectives.\nKey Responsibilities\n1. Enhance Operational Systems By Utilizing Cyberark Pam Tools To Improve Management Reporting, Streamline Information Flow, And Optimize Business Processes, Ensuring Alignment With Organizational Planning.\n2. Collaborate With Clients To Understand Their Requirements And Oversee The Support Team’S Performance In Meeting Client Expectations, Leveraging Iam Strategies To Ensure Satisfaction.\n3. Lead And Mentor The Project Team, Ensuring Transparent Communication Of Project Goals And Fostering An Environment Of Collaboration And Growth In Iam Operations.\n4. Drive Innovation By Introducing New Ideas And Improvements In Iam Processes, Utilizing Cyberark Pam Methodologies To Enhance Overall Organizational Effectiveness.\n5. Provide Tailored Solutions Using Iam Best Practices And Cyberark Pam Functionalities To Address Customer Needs, Resulting In Measurable Business Outcomes.\nSkill Requirements\n1. Strong Understanding Of Iam Operations Management And Cyberark Pam (Vault, Pvwa, Cpm & Psm).\n2. Proficient In Process Optimization And Operational Reporting Techniques.\n3. Excellent Problem-Solving And Decision-Making Skills Within A Client-Focused Environment.\n4. Proven Ability To Lead Teams And Communicate Effectively With Stakeholders.\n5. Familiarity With Identity Management Frameworks And Compliance Standards.\nOther Requirements\n1. Optional But Valuable Certifications: Cyberark Certified Trustee, Iam Certified Professional, Or Related Iam Certifications","description_format":"text","description_chars":1909,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-10-07T21:34:29Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.954,"p_room":0.9,"age_days":7,"expected_fill_days":19,"reasons":["conf:2","wave","velocity","win:mid","comp:brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/hcltech-track-lead-iam-operations-3","json_url":"https://alion.io/job/hcltech-track-lead-iam-operations-3.json","meta":{"generated_at":"2026-10-16T00:39:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1208,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":225},"rest":"https://alion.io/mcp/rest/get_company?id=225"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhcltech-track-lead-iam-operations-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhcltech-track-lead-iam-operations-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhcltech-track-lead-iam-operations-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hcltech-track-lead-iam-operations-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhcltech-track-lead-iam-operations-3"}]}