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Location
In office
Seniority
Staff · 2+ years exp

Confirmed on the employer's own hiring board on Oct 5, 2026. First seen by Alion on Oct 2, 2026.

Overview
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HCLTech is a major Indian multinational information technology (IT) services and consulting company headquartered in Noida, Uttar Pradesh. Spun off from the original HCL Group in 1991, it ranks as one of India's largest technology companies alongside firms like TCS, Infosys, and Wipro.

Job Summary

The Track Lead for Support & Operations plays a pivotal role in managing operational excellence, focusing on continuous improvement and problem-solving. This position is responsible for meeting client Service Level Agreements (SLAs) while empowering teams through effective people management. The role requires a blend of technical expertise in SAVIYNT and Java development, alongside strong leadership skills to drive innovation and enhance overall organizational performance.Saviynt L3 JD Profile Summary:

  • Supported / Implemented Saviynt for medium to large scale customers across various industry verticals
  • Knowledge of IAM concepts like JML, RBAC, Provisioning, etc.
  • Strong background in coding and development using Java
  • Demonstrate strong technical skills
  • Demonstrate strong problem troubleshooting skills
  • Able to work under pressure in case of a critical incident
  • Be a strong team player Must Have Technical Skills:
  • Total 8 years of experience in development/Implementation of Saviynt IGA tool
  • Minimum 2 years of Level 3 support of Saviynt IGA
  • Should have excellent knowledge of JAVA /J2EE, JavaScript and other scripting languages and XML
  • Strong knowledge of Access Reviews and certifications in Saviynt.
  • Strong Java debugging skills
  • Excellent knowledge and understanding of LDAP concepts and working experience with at least few of the LDAPs.
  • Extensive Experience in development/support of workflows, forms and other Saviynt component
  • Experience working with Application/Web Servers (Tomcat, WebLogic, Websphere) or developing J2EE products.
  • Excellent oral & written communication skills and ability to work with global counterparts
  • Customer Facing Exposure is must

Key Responsibilities

1. Enhance Operational Systems By Leveraging Saviynt And Java Technologies To Improve Management Reporting, Streamline Information Flow, Optimize Business Processes, And Support Organizational Planning.

2. Analyze Client Requirements And Ensure That The Support Team Consistently Meets Client Expectations, Utilizing Saviynt For Access Governance And Identity Management Solutions.

3. Lead And Mentor The Project Team By Facilitating Transparent Communication Of Project Goals, Using Java For Application Development And Support, And Fostering A Collaborative Team Environment.

4. Drive Innovation By Identifying And Implementing New Ideas For Process Development That Contribute To Overall Organizational Progress, Utilizing Saviynt For Process Automation And Optimization.

5. Provide Tailored Solutions That Align With Customer Needs By Applying Java Development Principles And Saviynt Capabilities, Ensuring Business Results Are Achieved Effectively.

Skill Requirements

1. Proficient In Saviynt For Identity Governance And Administration.

2. Strong Skills In Java Development For Application Support And Enhancements.

3. Excellent Problem-Solving Abilities And A Strategic Mindset.

4. Effective Communication And Team Leadership Skills.

Other Requirements

1. Optional But Valuable: Saviynt Certification.

2. Optional But Valuable: Java Se Certification

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