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The role involves conducting a comprehensive gap assessment of the current ServiceNow environment, identifying process and technology inefficiencies, and driving automation and platform optimization initiatives aligned with banking and regulatory standards.\n________________________________________\nKey Responsibilities\nGap Assessment & Analysis\no Perform end-to-end assessment of the existing ServiceNow platform (ITSM, ITOM, integrations, workflows).\no Identify gaps in current configurations, processes, and governance frameworks.\no Evaluate alignment with ITIL best practices and banking compliance requirements.\no Provide actionable recommendations to optimize platform usage and performance.\nAutomation & Optimization\no Identify opportunities for automation across incident, probl\nKey Responsibilities\nJob Description: ServiceNow Consultant (8+ Years Experience)\nRole Overview\nWe are seeking an experienced ServiceNow Consultant with 8+ years of expertise to support a leading UAE-based banking client. The role involves conducting a comprehensive gap assessment of the current ServiceNow environment, identifying process and technology inefficiencies, and driving automation and platform optimization initiatives aligned with banking and regulatory standards.\n________________________________________\nKey Responsibilities\nGap Assessment & Analysis\no Perform end-to-end assessment of the existing ServiceNow platform (ITSM, ITOM, integrations, workflows).\no Identify gaps in current configurations, processes, and governance frameworks.\no Evaluate alignment with ITIL best practices and banking compliance requirements.\no Provide actionable recommendations to optimize platform usage and performance.\nAutomation & Optimization\no Identify opportunities for automation across incident, probl\nSkill Requirements\nJob Description: ServiceNow Consultant (8+ Years Experience)\nRole Overview\nWe are seeking an experienced ServiceNow Consultant with 8+ years of expertise to support a leading UAE-based banking client. The role involves conducting a comprehensive gap assessment of the current ServiceNow environment, identifying process and technology inefficiencies, and driving automation and platform optimization initiatives aligned with banking and regulatory standards.\n________________________________________\nKey Responsibilities\nGap Assessment & Analysis\no Perform end-to-end assessment of the existing ServiceNow platform (ITSM, ITOM, integrations, workflows).\no Identify gaps in current configurations, processes, and governance frameworks.\no Evaluate alignment with ITIL best practices and banking compliance requirements.\no Provide actionable recommendations to optimize platform usage and performance.\nAutomation & Optimization\no Identify opportunities for automation across incident, probl\nOther Requirements\nJob Description: ServiceNow Consultant (8+ Years Experience)\nRole Overview\nWe are seeking an experienced ServiceNow Consultant with 8+ years of expertise to support a leading UAE-based banking client. The role involves conducting a comprehensive gap assessment of the current ServiceNow environment, identifying process and technology inefficiencies, and driving automation and platform optimization initiatives aligned with banking and regulatory standards.\n________________________________________\nKey Responsibilities\nGap Assessment & Analysis\no Perform end-to-end assessment of the existing ServiceNow platform (ITSM, ITOM, integrations, workflows).\no Identify gaps in current configurations, processes, and governance frameworks.\no Evaluate alignment with ITIL best practices and banking compliance requirements.\no Provide actionable recommendations to optimize platform usage and performance.\nAutomation & Optimization\no Identify opportunities for automation across incident, probl","description_format":"text","description_chars":4022,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-10-09T14:58:07Z"}],"visa":[],"liveness":{"score":99,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.993,"p_room":1,"age_days":0,"expected_fill_days":20,"reasons":["conf:3","wave","velocity","win:early","comp:brand"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/hcltech-track-lead-servicenowjavascript-3","json_url":"https://alion.io/job/hcltech-track-lead-servicenowjavascript-3.json","meta":{"generated_at":"2026-10-11T22:34:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12637,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":225},"rest":"https://alion.io/mcp/rest/get_company?id=225"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhcltech-track-lead-servicenowjavascript-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhcltech-track-lead-servicenowjavascript-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhcltech-track-lead-servicenowjavascript-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hcltech-track-lead-servicenowjavascript-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhcltech-track-lead-servicenowjavascript-3"}]}