{"id":2811715,"url":"https://alion.io/job/hcltech-track-lead-servicenowjavascript-4","title":"Track Lead - ServiceNow,JavaScript","company":{"id":225,"name":"HCLTech","domain":"hcltech.com","url":"https://alion.io/company/hcltech","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Colombo, Sri Lanka"],"countries":["LK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"ITIL","optional":false},{"name":"JavaScript","optional":false},{"name":"LDAP","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false}],"status":"live","first_seen_at":"2026-10-18T09:43:47Z","employer_posted_date":"2026-10-18","last_verified_at":"2026-10-23T06:06:54Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Job Summary\nCandidate should have good Admin/Configuration/Development level knowledge of:-\nIncident Management, Problem Management, Change Management, Release Management, Knowledge Management, Asset management, CMDB, Service Requests and SLM\nUser Administration: - Creation of user, roles, assignment groups.\nReporting: - Import or export of data.\nDevelopment of Form Customization, Business Rule, Client Script.\nUnderstanding of ITIL Concepts.\nCreating Service Requests\nHands on experience with client scripts and business rules.\nContent Management: - developing ESS page.\nHands on with UI Actions / UI policy / Access Control Lists, etc.\nOverview of integration:- LDAP integration and Overview of Web-services.\nUse of Record producers to create Incident and Problem.\nUpdate sets to move customization from Dev. to Production Instance.\nWorkflow editor to design workflow of various modules and for triggering of various events.\nContent Management: - developing ESS page.\nWriting various Server side scripts using Script Includes.\nConfigured License Management module for necessary Compliance check.\nUsed ACL’s for controlling the security mechanism in Service Now\nDomain Separation and designing the Process and data flow within various domains\nExperience with Web technologies/AJAX\nDeveloping Composite Service Requests within Service catalog Module\nExperience in different Integrations using web-services / MID Server, etc.\nConfiguring complex reports\nUnderstanding and debugging of system logs\nKey Responsibilities\nServiceNow development experience\nCore Applications (Incident / Request / Change / Problem)\nService Portal\nCMDB\nExpert in JavaScript\nSystem integration experience using web services and other web-based technologies\nsuch as XML, HTML, AJAX, CSS, HTTP, REST/SOAP\nExperience with Business Rules, Script Includes, Client Scripts, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system\nExperience with ServiceNow client and server-side Javascript and the ServiceNow APIs\nScripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup\nSkill Requirements\nand Integration of ServiceNow to Other Applications\nCustomizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly.\nCustom UI Changes with the usage of Web Technologies such as DOM, HTML changes.\nExperience with working on email notifications in ServiceNow.\nExperience presenting and conducting demo reviews with client stakeholders\nProficiency working with Update Sets and Scoped Applications\nKnowledgeable about ServiceNow Development Best Practices\nMinimum ServiceNow CSA certified.\nITIL certification / CIS/ CAD ServiceNow certification is an advantage.\nOther Requirements\nnull","description_format":"text","description_chars":2703,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-10-18T09:43:47Z"}],"visa":[],"liveness":{"score":96,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.963,"p_room":1,"age_days":4,"expected_fill_days":23,"reasons":["conf:4","wave","velocity","win:early","comp:brand"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/hcltech-track-lead-servicenowjavascript-4","json_url":"https://alion.io/job/hcltech-track-lead-servicenowjavascript-4.json","meta":{"generated_at":"2026-10-23T08:56:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14360,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":225},"rest":"https://alion.io/mcp/rest/get_company?id=225"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhcltech-track-lead-servicenowjavascript-4"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhcltech-track-lead-servicenowjavascript-4"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhcltech-track-lead-servicenowjavascript-4"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hcltech-track-lead-servicenowjavascript-4\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhcltech-track-lead-servicenowjavascript-4"}]}