{"id":4153192,"url":"https://alion.io/job/hcltech-track-manager-iam-operations-5","title":"Track Manager - IAM Operations","company":{"id":225,"name":"HCLTech","domain":"hcltech.com","url":"https://alion.io/company/hcltech","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Security","role_family":"Security","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Noida, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CyberArk","optional":false},{"name":"IAM","optional":false}],"status":"live","first_seen_at":"2026-11-12T09:56:36Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-13T14:19:07Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Job Summary\nThis role ensures the effective management of identity and privileged access operations using CyberArk PAM solutions. The individual oversees large-scale operational activities, drives continuous improvement initiatives, and leads teams to deliver reliable and secure identity management services, directly impacting client satisfaction and compliance within the organization.\nKey Responsibilities\n1. Oversee CyberArk PAM (Vault, PVWA, CPM, PSM) operations by implementing advanced monitoring, incident response, and maintenance strategies to ensure platform stability, security, and compliance.\n2. Lead identity management operations by defining and optimizing workflows, automating account provisioning/deprovisioning, and enforcing privileged access policies using CyberArk tools.\n3. Drive continuous improvement initiatives by analyzing operational metrics, identifying areas for process automation, and integrating new CyberArk features and best practices to enhance service delivery.\n4. Manage client relationships by interpreting complex requirements, providing expert-level solutions, and ensuring operational teams consistently meet or exceed SLAs and compliance standards.\n5. Mentor and empower support teams by sharing expertise in CyberArk PAM operations, conducting advanced troubleshooting, and delivering targeted training to elevate technical capabilities.\n6. Champion innovation in IAM operations by evaluating emerging CyberArk features and industry trends, proposing enhancements, and leading proof-of-concept initiatives to strengthen the organization’s security posture.\nSkill Requirements\n1. Excellent Ability To Manage Identity Management Operations, Including Privileged Account Lifecycle, Policy Enforcement, And Automation.\n2. Strong Expertise In Monitoring, Incident Response, And Troubleshooting Within Cyberark Environments.\n3. Advanced Proficiency In Process Optimization, Workflow Automation, And Continuous Improvement Methodologies.\n4. Excellent Communication And Leadership Skills For Mentoring Teams And Managing Client Expectations.\n5. Solid Understanding Of Security Compliance Frameworks Relevant To Iam And Pam.\nOther Requirements\n1. CyberArk Certified Delivery Engineer (CCDE) or CyberArk Guardian certification is highly recommended.\n2. Optional: CISSP or CISM certification is valuable for broader security management","description_format":"text","description_chars":2373,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Managed IT Services (MSP)","Systems Integrators","Engineering Services"],"lifecycle":[{"event":"open","at":"2026-11-12T09:56:36Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":14,"reasons":["conf:0","win:early","comp:brand"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/hcltech-track-manager-iam-operations-5","json_url":"https://alion.io/job/hcltech-track-manager-iam-operations-5.json","meta":{"generated_at":"2026-11-13T16:21:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32773,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":225},"rest":"https://alion.io/mcp/rest/get_company?id=225"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhcltech-track-manager-iam-operations-5"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhcltech-track-manager-iam-operations-5"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhcltech-track-manager-iam-operations-5"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hcltech-track-manager-iam-operations-5\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhcltech-track-manager-iam-operations-5"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4153192}},{"tool":"search_jobs","arguments":{"company":"hcltech.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4153192},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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