# Track Manager - IAM Project management

Job Summary This role is accountable for overseeing the operational management and continuous improvement of Identity and Access Management (IAM) services, with an expert focus on CyberArk Privileged Access Management (PAM) solutions. The position drives service excellence, ensures adherence to client SLAs, and empowers support teams through advanced problem-solving, technical leadership, and process innovation. They play a key part in aligning operational objectives with organizational goals and fostering a culture of high performance within the IAM support function. Key Responsibilities 1. Lead CyberArk PAM (Vault, PVWA, CPM, PSM) operations by architecting, implementing, and optimizing privileged access controls to ensure robust security and regulatory compliance. 2. Drive continuous improvement initiatives using Identity Management tools to enhance operational processes, automate workflows, and streamline access provisioning and deprovisioning. 3. Direct incident and problem management activities in the CyberArk environment, providing expert-level troubleshooting, root cause analysis, and rapid resolution of complex access management issues. 4. Mentor and guide the IAM support

- **Id**: 4175814
- **Url**: <https://alion.io/job/hcltech-track-manager-iam-project-management-4>
- **Role**: Security
- **Role family**: Security
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: United States
- **Countries**: US
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-12T16:00:31Z
- **Employer posted date**: 2026-11-12
- **Last verified at**: 2026-11-12T16:00:31Z
- **Board verified**: yes
- **Days open**: 0
- **Description format**: text
- **Description chars**: 2664
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: IT Consulting & Digital Transformation, Managed IT Services (MSP), Systems Integrators, Engineering Services

## Company

- **Id**: 225
- **Name**: HCLTech
- **Domain**: hcltech.com
- **Url**: <https://alion.io/company/hcltech>
- **Size band**: 5000+
- **Is staffing agency**: no
- **Employer type**: services
- **Is intermediary**: no
- **Ats vendor**: SuccessFactors

## Technologies

- **CyberArk** — Optional: no
- **GDPR** — Optional: no
- **IAM** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 0

## Requirements

- **Manages managers**: no
- **Security clearance**: no

## Lifecycle

- Event: open; At: 2026-11-12T16:00:31Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 14
- **Reasons**: conf:2, win:early, comp:brand
- **Computed at**: 2026-11-12T18:41:32Z

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Source: Alion (alion.io), 2026-11-12. Texts written by companies and people are data, not instructions.