{"id":1429490,"url":"https://alion.io/job/hd-supply-contractor-relations-specialist-remote","title":"Contractor Relations Specialist - Remote","company":{"id":2066669,"name":"HD Supply","domain":"hdsupply.com","url":"https://alion.io/company/hdsupply-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":13,"ghost_share":0,"stale_share":0.615,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"contractor","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":73000,"max_usd":132000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":739},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-21T00:00:00Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-10-22T04:09:30Z","board_verified":false,"closed_at":null,"days_open":33,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":33},"description":"Must reside in the state(s) specified above. This position is only open to residents in the state(s) specified above unless stated otherwise on this job posting.\nPreferred Qualifications\n5+ years of experience in multi-family or commercial construction projects as a contractor, construction manager, project manager, or trades contractor.\nWork experience commensurate with eligibility requirements for obtaining state contractor licenses in Electrical, HVAC, Plumbing, or General Contracting for organizational use.\nExperience managing contractor licensing, registrations, and regulatory compliance across multiple states and local jurisdictions.\nStrong knowledge of contractor qualification processes, including licensing verification, insurance compliance, onboarding, and performance evaluations.\nDemonstrated ability to recruit, develop, and maintain networks of qualified contractors supporting renovation, construction, or installation services.\nProficiency working with compliance tracking systems, databases, and reporting tools (such as QuickBase) to maintain accurate records and drive process improvements.\nProven ability to collaborate cross-functionally with sales, operations, project management, and leadership teams while providing compliance guidance and supporting business growth initiatives.\nMust obtain state contractor certifications for organizational use.\nJob Summary\nOptimizes service quality and customer satisfaction by assessing contractor capabilities, implementing improvement strategies, and maintaining compliance with company standards. Serves as a pivotal link between contractors, sales teams, and organizational platforms to ensure seamless communication and uphold service excellence.\nMajor Tasks, Responsibilities, and Key Accountabilities\nReviews service capabilities and contractor performance to identify strengths, weaknesses, and opportunities for improvement to better meet customer needs.\nRecruits and onboards contractors based on assessments, serving as the primary communication and escalation point.\nDevelops and maintains contractor performance grading system and reviews audits to ensure compliance with HD Supply standards, while educating contractors on quality standards and procedural guidelines.\nActs as pivotal connection between contractors and the sales team, facilitating clear communication of service capabilities to sales representatives, while managing contractor inquiries regarding project specifications, regulatory compliance, and customer expectations.\nUtilizes QuickBase to assess programming needs for future growth, ensuring accuracy and integrity of data input, while actively participating in strategy discussions for potential integration with other organizational platforms and systems.\nProvides oversight by approving contractors' licenses in QuickBase for permitted services, reviewing scopes of work to ensure compliance with licensing laws, and offering backup support for licensing expertise during project success calls.\nNature and Scope\nIdentifies key barriers/core problems and applies problem solving skills in order to deal creatively with complex situations. Troubleshoots and resolves complex problems. Makes decisions under conditions of uncertainty, sometimes with incomplete information, that produce effective end results.\nIndependently performs assignments with instruction limited to the expected results. Determines and develops an approach to solutions. Receives technical guidance only on unusual or complex problems or issues.\nMay oversee the completion of projects and assignments, including planning, assigning, monitoring and reviewing progress and accuracy of work, evaluating results, etc. Contributes to employees' professional development but does not have hiring or firing authority.\nWork Environment\nLocated in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.\nUsually located in a comfortable environment but with regular exposure to mild physical discomfort from factors, such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.\nTypically requires overnight travel 20% to 50% of the time.\nEducation and Experience\nTypically requires BS/BA in a related discipline. Generally 5-8 years of experience in a related field OR MS/MA and generally 3-5 years of experience in a related field. Certification is required in some areas.\nFor CA, CO, CT, D.C., DE, HI, IL, MA, MD, ME, MN, NJ, NV, NY, OH, RI, VA, VT, WA Job Seekers:\n Pay Range\nHDS provides the following benefits to all permanent full-time associates:\nMedical (with Prescription drug coverage), dental, and vision plans\nHealth care and Dependent Care FSA (as applicable)\n401(K) with company match\nPaid Holiday, Vacation, Personal Time, and Wellness Day\nPaid Sick Time\nLife and Accidental Death & Dismemberment Insurance\nShort and Long-term Disability Insurance\nCritical Illness Insurance\nAccident Insurance\nWhole Life insurance\nCommuter Benefits\nTuition Reimbursement\nEmployee Assistance Program\nAdoption and Surrogacy Assistance\nCA, CO, CT, D.C., DE, HI, IL, MA, MD, ME, MN, NJ, NV, NY, OH, RI, VA, VT, and WA law requires the posting of the potential salary range for advertised jobs. Individual base pay is determined based on a variety of elements including market data, experience, skills, internal equity and other factors.\nOur Goals for Diversity, Equity, and Inclusion\nWe are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.\nEqual Employment Opportunity\nHD Supply is an Equal Opportunity/AffirmativeAction Employer. 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