Receptionist

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?

Watch Our Story:' https://www.hdrinc.com/our-story'

Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.

At HDR, our employee-ownership model shapes everything we do, including how we support and care for our people. Our diverse service lines, including Water, Architecture, Building Engineering Services, Field Services, Power, Waste, Industrial, and Transportation reflect our commitment to shaping resilient, sustainable, and forward-thinking communities around the world. Across these disciplines, our teams design and deliver solutions that safeguard public health, enhance quality of life, power innovation, and drive responsible growth. Whether advancing clean water, creating healing and learning environments, engineering next-generation facilities, or building the infrastructure that moves people and energy, our work is rooted in technical excellence and a shared sense of purpose. Our employee-owners collaborate across specialties, combining creativity, precision, and deep expertise to solve the most complex challenges facing our clients and communities.

HDR is looking for a friendly, professional, and service-oriented Receptionist to join our busy Toronto office. In this role, you will serve as the first point of contact for employees, visitors, and clients, helping to create a welcoming and positive office experience while providing administrative support to the local team.

The successful candidate will have exceptional customer service skills, strong verbal and written communication abilities, excellent organizational skills, and a proactive approach to supporting office operations. This position requires on-site attendance in the Toronto office every business day.

Key Responsibilities

• Welcome employees, clients, and visitors as they arrive at the office
• Answer the main telephone line, direct calls appropriately, and take and deliver messages
• Receive, sort, and distribute incoming mail and courier deliveries
• Schedule and coordinate internal meetings, including ordering catering, room set-up, and post-meeting clean-up
• Maintain clean, organized, and fully stocked kitchens and common areas
• Load and unload dishwashers and oversee kitchen supplies and coffee service contracts
• Maintain office stationery inventory and coordinate supply orders as needed
• Liaise with building management regarding facilities-related issues and service requests
• Provide administrative support to office staff and business groups as required
• Complete word processing and document preparation for letters, memos, reports, labels, and other materials
• Support special events and office initiatives as needed
• Perform other duties as assigned

Required Qualifications

• High School diploma or equivalent
• Self-motivated, detail-oriented professional, ability to multitask a must
• Proficiency with MS Office including Word and Outlook
• Ability to handle confidential information
• Flexibility and ability to prioritize and handle multiple tasks and various managers in a fast-paced environment
• Excellent verbal and written communication skills including grammar, punctuation, proofreading, spelling and telephone skills
• An attitude and commitment to being an active participant of our employee-owned culture is a must

What We Believe

HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.

Our Commitment

As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.

Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.

At HDR, the health and safety of our employees is of the upmost importance. In accordance with local safety, health, and environmental legislation, HDR is committed to developing, maintaining, and enforcing proactive safe work policies, procedures, and standards.

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and other applicable legislation, we are committed to meeting the accessibility needs of persons with disabilities. Candidates with disabilities may request reasonable accommodation throughout the recruitment and selection process by contacting our Human Resources team.

HDR is a certified Living Wage Employer in Ontario, British Columbia, and Alberta.

At HDR, we are committed to the principles of employment equity.

We are an Affirmative Action and Equal Opportunity Employe r.

We consider all qualified applicants, regardless of criminal histories, arrest and conviction records.