{"id":706359,"url":"https://alion.io/job/headlandsresearch-bilingual-front-desk-medical-receptionist","title":"Bilingual Front Desk Medical Receptionist","company":{"id":678250,"name":"Headlands Research","domain":"headlandsresearch.com","url":"https://alion.io/company/headlandsresearch","size_band":"201-500","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":93,"open_postings":10,"ghost_share":0,"stale_share":0.1,"repost_share":0,"time_to_fill_p50_days":82,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Riverside, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":20,"max":23,"currency":"USD","period":"hour","gross":null,"usd_annual":46000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-03-05T18:05:54Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-24T16:41:02Z","board_verified":false,"closed_at":"2026-09-24T16:41:02Z","days_open":202,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":202},"description":"At Headlands Research, we are dedicated to enhancing clinical trial delivery within our communities. As a leading network of advanced clinical trial sites, we leverage cutting-edge technology and exceptional support services to broaden outreach and participation. Founded in 2018, our rapidly growing company currently operates 20+ sites across the US and Canada, with plans for further expansion.\nThe Role: We are seeking a Front Desk Receptionist to join our clinical research site in Riverside. This pivotal role will involve managing the front desk operations and supporting the administrative tasks for the site. The ideal candidate will demonstrate strong organizational and management skills, high proficiency in technology/computer applications, and a commitment to providing excellent customer service.\nPosition Type: Full Time\nPay Range: $20-$23/hr, based on experience\nLocation: Riverside, CA (no remote opportunities)\nWork Schedule: Mondays through Fridays, 7:00 AM to 3:30 PM\nWhy Join Us?\nFriendly and Collaborative Culture: Be part of a dynamic team that values collaboration and growth.\nProfessional Growth: Opportunities for advancement in a rapidly growing organization.\n Comprehensive Benefits: Enjoy a range of medical and dental plans, vision coverage, 401(k) with company match, paid holidays, paid time off, and more.\nResponsibilities:\nGreet and assist patients in a friendly and professional manner.\nManage phone calls and schedule appointments efficiently.\nEnsure the reception area is clean, organized, and welcoming.\nCollect patient information and maintain accurate records.\nCollaborate with clinical staff to support operational needs.\nHandle various administrative tasks as assigned.\nManage office supplies and equipment to ensure operational compliance.\nAssist with facility-related expenses to ensure budget adherence.\nRequirements:\nHigh school diploma or equivalent; certification in medical office administration is a plus.\nPrior experience scheduling customer/patient appointments and handling customer/patient phone calls required.\nPrior experience within a healthcare environment is required.\nBilingual in english and spanish required.\nStrong computer skills with the ability to learn new software systems quickly.\nExcellent communication (verbal and written) and interpersonal skills.\nStrong organizational skills and attention to detail.\nAbility to manage multiple tasks simultaneously.\nCommitment to delivering exceptional customer service.\nReliable and trustworthy.\nCalifornia Pay Range\n$20—$23 USD\nHeadlands Research will never ask a candidate for personal identifiable information (date of birth, social security number, driver’s license information, etc) via email or messenger tools, or for a financial deposit of any kind. \nHeadlands Research is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. \nNeed Assistance?\nHeadlands Research is committed to providing access and reasonable accommodation in its employment for individuals with disabilities. To request disability accommodation in the application process, contact  for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.","description_format":"text","description_chars":3537,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"Proficiency (C2)","optional":false},{"language":"English","level":"Proficiency (C2)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Clinical Research"],"lifecycle":[{"event":"open","at":"2026-09-11T03:59:19Z"},{"event":"close","at":"2026-09-24T16:41:02Z"}],"liveness":null,"pay":{"stated_usd_annual":46000,"is_top_pay":false},"html_url":"https://alion.io/job/headlandsresearch-bilingual-front-desk-medical-receptionist","json_url":"https://alion.io/job/headlandsresearch-bilingual-front-desk-medical-receptionist.json","meta":{"generated_at":"2026-09-24T18:00:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}