{"id":2612551,"url":"https://alion.io/job/heads-commerce-forward-deployed-engineer","title":"Forward Deployed Engineer","company":{"id":4418138,"name":"Heads","domain":"heads-commerce.com","url":"https://alion.io/company/heads-commerce","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Stockholm, Sweden"],"countries":["SE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":67000,"max_usd":145000,"period":"year","method":"role_country_seniority_unknown","sample_n":14},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"DNS","optional":false},{"name":"GraphQL","optional":false},{"name":"Linux","optional":false},{"name":"Python","optional":false},{"name":"React.js","optional":false},{"name":"Rest API","optional":false},{"name":"TypeScript","optional":false},{"name":"Vue.js","optional":false},{"name":"Web Components","optional":false},{"name":"Agentic Workflows","optional":true},{"name":"CI/CD","optional":true},{"name":"JavaScript","optional":true},{"name":"LLM","optional":true},{"name":"RAG","optional":true}],"status":"live","first_seen_at":"2026-06-22T07:33:09Z","employer_posted_date":"2026-06-22","last_verified_at":"2026-10-17T18:27:00Z","board_verified":true,"closed_at":null,"days_open":117,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":116},"description":"Most engineers build for users they never meet. This role is different.\nAt Heads, we are a deep-tech company on a mission to build the world's most loved enterprise software platform. We handle massive data volumes (billions of records annually), stringent correctness requirements, and complex business logic using a vertically integrated software stack, including a bespoke in-memory database and a highly flexible frontend. Think of our platform as Minecraft for enterprise applications: a dynamic environment where functionality is modified at runtime, heavily woven with AI. We are a mature business with major customers like Gekås Ullared, Telenor, and Dollarstore, powering everything from POS to inventory management.\nOur engineering team operates in two units: Platform Development (the core database layer) and the Retail Application Unit (the fast-moving product team). As an FDE within the Retail Application Unit, you sit at the exact intersection of our applications and live client environments. Projects often start with an open-ended question like \"How do we make a queue at one of Europe's largest stores never form?\" or \"How do we make a stock count disappear as a task entirely?\" You own the full implementation loop - from discovery to a polished, production-grade product that retail staff love to use.\nWhat you'll do\nEmbed directly with our retail customers to diagnose core workflow challenges, identifying real transactional requirements and underlying operational bottlenecks.\n\nLeverage AI development assistants and modern generation capabilities to rapidly prototype and deploy application configurations. You will focus heavily on what gets built and why, as the majority of code won't be physically written by you anymore.\n\nBuild highly interactive interfaces and application extensions as part of live deployments that our customers rely on to large retail operations.\n\nWatch store staff interact with the system in the wild, treating UI friction points as critical data to design automated, intelligent workflows that make manual operational steps completely disappear.\n\nSet up and operate customer environments on Linux: provisioning staging, pilot, and production environments, and handling networking, TLS, monitoring, logging, and backup/restore.\n\nManage the application deployment lifecycle from staging environments to pilot stores, ensuring absolute system stability and zero downtime during updates in high-volume environments, with safe, rehearsed update and rollback procedures.\n\nOnboard customer data: migrate legacy retail data (products, pricing, stock, customers) into the platform ontology, and connect integrations with payment providers, loyalty systems, e-commerce platforms, and store peripherals.\n\nAct as the technical escalation point during go-lives, with on-site presence in pilot stores when it matters most, and train superusers and store staff so deployments stick.\n\nAct as the primary interface between active deployments and our Platform team, ensuring client needs are solved elegantly at the application layer while scaling our standard product roadmap.\n\nWhat we're looking for\nWho you are\nYou think from first principles, with massive technical breadth and depth, judging new technologies on merit over hype. You hold an AI-native mindset: AI has fundamentally reshaped engineering, and you look at retail operations through a lens of automation.\n\nYour Technical & UI Depth\nYou default to a configuration-first approach, maximizing our platform's native settings, layout capabilities, and foundational ontology before jumping into code, and you are comfortable with our \"dumb terminal\" style view model layer for the application (which replaces traditional REST/GraphQL APIs) backed by a high-performance in-memory layer.\n\nYou bring strong TypeScript proficiency and excel at utilizing AI coding assistants to dramatically accelerate UI development across a modular frontend that mixes React, Vue, and Web Components.\n\nYou are comfortable in Linux server environments (shell scripting, reading logs, basic networking and DNS/TLS, monitoring and observability tooling) and can script in Python or Node for data migration and automation.\n\nYou possess strong visual judgment to ensure user interfaces feel considered and polished, knowing that in retail, great UX directly impacts checkout speed and reduces costly operational errors.\n\nHow you work with retailers\nYou bring deep domain context and empathy from a background in retail, commerce, or B2B SaaS, reading rooms well to understand what operations actually need versus what a client might ask for.\n\nYou demonstrate high-agency delivery, with a proven ability to ship end-to-end and develop new requirements in ambiguous, fast-moving enterprise environments without rigid specs.\n\nYou are completely fluent in English and Swedish, with the ability and interest to travel to customer sites across the Nordics: up to 25%, concentrated around discovery phases and go-lives, and flexible based on personal preferences.\n\nWhat good looks like\nYou leave a customer engagement with a highly optimized, beautifully designed application configuration in production that hundreds of users love, and a clean blueprint of architectural insights passed to our core teams to scale the standard product. You protect the core platform while making our retail applications hyper-adaptive.\nNice to have\nExperience working with retail hardware integrations like payment terminals, receipt printers, scanners, or RFID systems.\n\nExperience building advanced AI implementations such as agentic workflows, LLM integrations, or RAG systems inside enterprise business systems.\n\nExperience with infrastructure-as-code, containers, or CI/CD pipelines for repeatable customer deployments.\n\nA background in technical consulting, solutions engineering, or customer-facing technical delivery roles within the European enterprise software sector.\n\nWhat do we offer?\nCompensation & Benefits: Competitive European-level base salary, employee stock options, private health insurance, comprehensive pension scheme, 30 days of annual leave, and a €450 (5,000 SEK) annual wellness allowance.\n\nTrue Flexibility: Work from another country for a few weeks, or request specialized hardware (like a split keyboard, a 4K monitor, or an FPGA) to test a hunch. Generally, the answer is yes.\n\nNo Red Tape: No procurement committees, no month-long approval processes. Conferences, European tech courses, books, or weird side experiments: if it makes you better, we're all in.\n\nWe're small enough that if it makes you better, we're in.","description_format":"text","description_chars":6602,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Swedish","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Annual leave","Health insurance","Stock options"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce"],"lifecycle":[{"event":"open","at":"2026-10-15T11:25:30Z"}],"visa":[],"liveness":{"score":6,"band":"cold","label":"Long shot","p_open":1,"p_active":0.226,"p_room":0.28,"age_days":116,"expected_fill_days":22,"reasons":["conf:4","win:tail","crowd:"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/heads-commerce-forward-deployed-engineer","json_url":"https://alion.io/job/heads-commerce-forward-deployed-engineer.json","meta":{"generated_at":"2026-10-17T21:55:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6722,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4418138},"rest":"https://alion.io/mcp/rest/get_company?id=4418138"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fheads-commerce-forward-deployed-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fheads-commerce-forward-deployed-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fheads-commerce-forward-deployed-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/heads-commerce-forward-deployed-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fheads-commerce-forward-deployed-engineer"}]}