{"id":3247551,"url":"https://alion.io/job/heads-up-technologies-systems-engineer-heads-up-technologies","title":"Systems Engineer (Heads up Technologies)","company":{"id":678651,"name":"Heads Up Technologies","domain":"heads-up.com","url":"https://alion.io/company/heads-up","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":{"grade":"B","score":83,"open_postings":10,"ghost_share":0,"stale_share":0.7,"repost_share":0,"time_to_fill_p50_days":34,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Addison, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":83000,"max_usd":156000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":6333},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Python","optional":false}],"status":"live","first_seen_at":"2026-06-23T17:20:43Z","employer_posted_date":"2026-06-23","last_verified_at":"2026-11-09T16:04:11Z","board_verified":true,"closed_at":null,"days_open":139,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":138},"description":"About Heads Up Technologies\nAt Heads Up Technologies, we’re redefining what’s possible in the air. Since our beginnings in a Dallas hangar in 1985, we’ve grown into a global leader in aviation technology driven by innovation, precision, and a relentless pursuit of better in-flight experiences. From pioneering digital audio and lighting systems to uniting with STG Aerospace and ALTO Aviation under one brand, we continue to lead the way in cabin systems integration for business and commercial aircraft. Join us as we shape the future of aviation where lighting, entertainment, safety, and audio come together to elevate every journey.\nOur Company\nWe are a team of engineers, innovators, creators, and problem solvers who are passionate about building smarter solutions for the aviation industry.\nThrough the combined strengths of our specialized brands and capabilities, Heads Up Technologies brings together deep technical expertise, modern design thinking, and a collaborative approach to support customers across every stage of the product lifecycle.\nOur Culture\nAt Heads Up Technologies, our culture is grounded in shared values that guide how we work and grow.\nIntegrity\nWe act with honesty, accountability, and respect in everything we do.\nTeamwork\nWe collaborate across teams and disciplines to achieve the best outcomes.\nExcellence\nWe are committed to delivering high-quality work and continuously improving.\nExpertise\nWe leverage our knowledge and experience to solve complex challenges\nOur Mission\nTo elevate the aviation experience by delivering intelligent, integrated solutions powered by exceptional people.\nWhy work with us?\nJoining Heads Up Technologies means being part of a team that is shaping the future of aviation.\nWe offer an environment where employees are empowered to contribute, grow their careers, and make a direct impact on innovative products used across the globe. Whether you are developing technology or supporting business operations, your work here matters.\nBenefits and Perks\nAt Heads Up Technologies, we are committed to supporting the health, well being, and financial security of our employees and their families. Eligible employees have access to a competitive benefits package designed to support life at work and beyond.\nBenefits may include:\nMedical plan options through Blue Cross Blue Shield (Company Paid)\nDental and vision coverage\nHealth Savings Account option with company contribution, if eligible\nCompany paid Basic Life and AD&D insurance\nCompany paid Long Term Disability coverage\nVoluntary Short Term Disability, Accident, and Critical Illness insurance\nEmployee Assistance and Wellness Support resources\nVirtual care access\nBenefit Resource Center support\nPaid time off and paid holidays\nBenefit eligibility and coverage are based on employment status, plan documents, and company policy. Official plan documents govern all benefits.\n About the role\nHeads Up Technologies is seeking a skilled and customer focused Systems Engineer to support Innovative Advantage’s world class audio and video hardware and software for the business jet industry. In this role, you will combine system design, customer engagement, integration and testing, and frontline technical support to help customers deploy and optimize reliable cabin solutions. You will work closely with product development, sales, and support teams, represent the company at customer sites and industry events, and help improve the end user experience.\nKey Details\nWork Schedule: Full time, including participation in a support on call rotation for nights and weekends.\nLocation: Preferred onsite in Addison, Texas.\nDepartment: Engineering.\nWork Eligibility: U.S. Citizenship is required for this position.\nTravel Requirement: Up to 25% travel to customer sites and industry events, including travel within and outside the United States.\nWhat you'll do\nDevelop technical documentation supporting product development and new designs, including system level specifications, system architecture block diagrams, system solution proposals, and implementation plans.\nCollaborate with internal teams and provide technical guidance based on customer requirements for new and updated products.\nSet up and test proof of concept ideas for new products and system applications.\nCreate system configuration files using customer wiring diagrams and block diagrams.\nCreate and maintain trade show and customer demonstration setups.\nCommunicate with customers to understand technical requirements and business challenges, then recommend customized solutions.\nShare customer insights with internal teams to improve product design and the end user experience.\nBuild relationships with target customers and industry professionals, while staying current on industry trends, partners, and competitors.\nDevelop system level test cases and procedures that provide coverage for product development specifications.\nImprove, expand, and streamline system testing methods for products and applications.\nSet up bench or software in the loop systems to recreate customer issues using specific configurations.\nCreate and revise systems and qualification documentation for products.\nDevelop Python testing scripts to improve test coverage and enable automated testing capabilities.\nProvide timely technical support and troubleshooting through email, phone, and remote access tools such as TeamViewer.\nPerform software updates and diagnostic analysis on fielded systems.\nResolve customer issues efficiently and escalate complex technical problems to senior engineers or developers when needed.\nParticipate in the support on call rotation for nights and weekends.\nRequired Qualifications\nRequired Qualifications\n\n Bachelor’s degree in a related engineering discipline.\n\n Five or more years of systems engineering experience in an aerospace related field.\n\n Excellent written and verbal communication skills, including the ability to clearly explain technical concepts to technical and non technical stakeholders.\n\n Experience with audio and video distribution technologies, cabin management systems, networking systems, and aircraft wiring diagrams.\n\n Familiarity with Python, XML, databases, networking, and error log analysis.\n\n Ability to travel up to 25% of the time to customer sites and industry events, including domestic and international travel.\n\n U.S. Citizenship is required.\nPreferred Qualifications\n\n Experience supporting business jet cabin systems, in flight entertainment, audio and video distribution, or related avionics technologies.\n\n Experience in a customer facing technical support or systems integration role within aerospace or a similarly regulated technical environment.\n\n Experience developing system architecture documentation, qualification documentation, test cases, or automated test scripts.\n\n Experience supporting technical demonstrations, trade shows, customer installations, or fielded system 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