{"id":2603760,"url":"https://alion.io/job/health-drive-billing-collections-coordinator","title":"Billing Collections Coordinator","company":{"id":4421805,"name":"HealthDrive","domain":"healthdrive.com","url":"https://alion.io/company/healthdrive","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Framingham, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":17,"max":20,"currency":"USD","period":"hour","gross":null,"usd_annual":40000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true},{"name":"Outlook","optional":true}],"status":"closed","first_seen_at":"2026-10-15T08:56:57Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-24T00:15:46Z","board_verified":false,"closed_at":"2026-10-24T00:15:46Z","days_open":8,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":8},"description":"Overview\nHealthDrive is seeking full-time Billing Collections Coordinator/Facility Collector to join our team! This individual is responsible for the timely collection and resolution of outstanding facility balances related to ancillary and primary care services. This role requires strong organizational skills, attention to detail, and the ability to manage high-volume account follow-up activities. The ideal candidate is comfortable learning new billing and invoicing systems, communicating professionally with facility representatives, and documenting collection activities accurately and efficiently.\nThe hourly pay rate range for this position is $17.00 - $20.00 per hour.\nThis role is in person 5 days a week at our Framingham, MA office with the potential for 1-2 days remote after training. We are conveniently located off Route 9 in Framingham, MA, close to routes 90 and 495 in a spacious modern office with a workout center available right in the building!\nWhat's in it for you: PPO Medical, Dental, and Vision Insurance, 401(k) + Company match, Paid Time Off, hybrid schedule opportunity, monthly meal program, Verizon Wireless, Dell, and other employee discounts, profit sharing, and employee referral bonuses.\nHealthDrive delivers on-site dentistry, optometry, podiatry, audiology, behavioral health, and primary care services to residents in long-term care, skilled nursing, and assisted living facilities. Each specialty offered by HealthDrive is one that directly impacts the quality of daily life for the deserving residents we serve. HealthDrive connects patients in need of vital healthcare to doctors committed to dignity and excellence.\nResponsibilities\nGenerate and distribute facility invoices using internal billing and accounting systems.\nLearn and navigate new software platforms and billing tools efficiently.\nConduct high-volume outbound collection calls to facilities regarding outstanding balances.\nFollow up consistently on unpaid invoices and aging accounts receivable balances.\nCommunicate professionally with facility staff regarding billing discrepancies, payment status, and account resolution.\nDocument all collection activity, account updates, and communication notes accurately within company systems.\nResearch and resolve billing issues, payment delays, and account discrepancies.\nMaintain organized tracking of assigned accounts and follow-up schedules.\nCollaborate with internal departments including billing, operations, and clinical teams to support account resolution.\nMeet productivity expectations for call volume, documentation, and collection follow-up timelines.\nMaintain confidentiality and compliance with HIPAA and company policies.\nQualifications\nEducation & Qualifications:\nHigh school diploma or equivalent required; associate degree preferred.\nPrevious collections, medical billing, accounts receivable, or healthcare administrative experience preferred.\nExperience working with ancillary healthcare services, primary care, or skilled nursing facility billing is a plus.\nStrong computer skills with the ability to quickly learn new systems and software.\nExcellent verbal and written communication skills.\nAbility to work independently in a fast-paced, high-volume environment.\nStrong attention to detail and organizational skills.\nProficient in Microsoft Office, particularly Outlook and Excel.\nCore Competencies\nAccount follow-up and collections\nHigh-volume documentation\nCustomer service and relationship management\nTime management and prioritization\nProblem-solving and critical thinking\nAdaptability and system learning\nWork Environment\nOffice or hybrid based administrative environment.\nFrequent phone and computer use throughout the workday.\nHigh-volume workflow with daily productivity expectations.","description_format":"text","description_chars":3766,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-15T08:56:57Z"},{"event":"close","at":"2026-10-24T00:15:46Z"}],"visa":[],"liveness":null,"pay":{"stated_usd_annual":40000,"is_top_pay":false},"html_url":"https://alion.io/job/health-drive-billing-collections-coordinator","json_url":"https://alion.io/job/health-drive-billing-collections-coordinator.json","meta":{"generated_at":"2026-10-31T22:42:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":35435,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4421805},"rest":"https://alion.io/mcp/rest/get_company?id=4421805"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhealth-drive-billing-collections-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhealth-drive-billing-collections-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhealth-drive-billing-collections-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/health-drive-billing-collections-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhealth-drive-billing-collections-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2603760}},{"tool":"search_jobs","arguments":{"company":"healthdrive.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2603760},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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