{"id":2603763,"url":"https://alion.io/job/health-drive-entry-level-documentation-support-specialist","title":"Entry-Level Documentation Support Specialist","company":{"id":4421805,"name":"HealthDrive","domain":"healthdrive.com","url":"https://alion.io/company/healthdrive","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Antonio, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":17,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":34000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-15T08:56:57Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-19T23:08:02Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Overview\nThe Clinical Documentation Specialist is responsible for the effective procurement and follow-up on documentation required for products and services to be rendered to patients in the San Antonio, Texas area. This is a driving position and requires a good driving record as well as reliable transportation. The hourly pay rate for this position is $17.00 per hour.\nWhat's in it for you: PPO Medical, Dental, and Vision Insurance, 401(k) + Company match, Paid Time Off, hybrid schedule opportunity, Verizon Wireless, Dell, and other employee discounts, profit sharing, employee referral bonuses, and more.\nHealthDrive delivers on-site dentistry, optometry, podiatry, audiology, behavioral health, and primary care services to residents in long-term care, skilled nursing, and assisted living facilities. Each specialty offered by HealthDrive is one that directly impacts the quality of daily life for the deserving residents we serve. HealthDrive connects patients in need of vital healthcare to doctors committed to dignity and excellence.\nHealthDrive is a place where everyone can grow and training is provided. Join our diverse team today!#INDHDCORPREC\nResponsibilities\nIdentify and request documents as needed for products and services\nEffective follow-up on outstanding documentation. Tasks include:Outreach to insurance payers\nOutreach to primary care physicians\nCoordination of outreach to patients or responsible parties\nCoordination of outreach to Sales\nCalling responsible parties, facilities for needed assistance\nCalling, faxing to insurance companies for prior authorization approvals when needed\n\nManage documents in queue to ensure:All outstanding items are followed-up on appropriately\nDeadlines for service are met\nPipeline on DME items is efficient\nBilling criteria are met\n\nUpdate computer system as required for documentation tracking, service delivery, etc.\nSend all necessary paper work to providers for ordering of hardware items\nScan original documents into the computer system and attach to appropriate patient record\nCoordinate and complete documentation mailings as necessary\nOrder DME items from lab(s) as appropriate/required; includes requesting documentation\nUpdate managers/supervisors with feedback from customers to improve services or provide recognition of staff members\nOther duties and tasks may be assigned as appropriate or necessary\nQualifications\nSkills & Specifications:\nThis individual must have excellent interpersonal skills and a strong ability to communicate both verbally and in writing. The Clinical Documentation Specialist must be a creative problem-solver and have the ability to follow up consistently and diligently. Be highly organized and professional. Have an ability to pay close attention to detail. Be comfortable in speaking with providers, vendors, customers, and responsible parties as needed. Must be able to work in a fast-paced environment. Ability to navigate in all HealthDrive operating systems. This individual should be self-motivated and have the ability to work effectively with minimal supervision.\nEducation & Qualifications:\nTo qualify for this role, the individual must have a minimum of an Associate’s Degree and/or equivalent work experience. Must have a valid driver’s license and a good driving record; travel potential based on market conditions. Ability to use office equipment such as computer, phone, copier, as well as interactive computer software.\nPhysical Requirements:\nAbility to sit for long periods of time while driving.\nAbility to use office equipment such as computer, phone, fax, and copier.\nAbility to lift up to 10 lbs occasionally for duties related to office work.\nWork Environment:\nNursing Homes and Skilled Nursing Facilities. Desk/Computer/General Office Equipment. The noise level in this work environment is usually light to moderate.","description_format":"text","description_chars":3847,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":true},"security_clearance":false,"languages":[]},"benefits":["Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-15T08:56:57Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":19,"reasons":["conf:2","win:early","comp:junior"],"computed_at":"2026-10-19T05:45:15Z"},"pay":{"stated_usd_annual":34000,"is_top_pay":false},"html_url":"https://alion.io/job/health-drive-entry-level-documentation-support-specialist","json_url":"https://alion.io/job/health-drive-entry-level-documentation-support-specialist.json","meta":{"generated_at":"2026-10-19T23:50:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2612,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4421805},"rest":"https://alion.io/mcp/rest/get_company?id=4421805"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhealth-drive-entry-level-documentation-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhealth-drive-entry-level-documentation-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhealth-drive-entry-level-documentation-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/health-drive-entry-level-documentation-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhealth-drive-entry-level-documentation-support-specialist"}]}